Don Jackson Chrysler Dodge Jeep Ram North

Stay away! In all my years of buying and selling cars I have never delt with such a rude manager who was very arrogant and downing I'm not sure how Shawn holds In all my years of buying and selling cars I have never delt with such a rude manager who was very arrogant and downing I'm not sure how Shawn holds a job here. We will not be back. Too bad we can not leave a negative start BBB and higher management should investigate into how this man is treating customers. Outrageous! More

Having shopped at a lot of different dealerships in the area, I can honestly say I enjoy working with the good folks at Don Jackson the most. More specifically, Jim Schoolfield in Sales and Danny Jacks area, I can honestly say I enjoy working with the good folks at Don Jackson the most. More specifically, Jim Schoolfield in Sales and Danny Jackson (GSM) are some of the most honest, fair people I’ve encountered in the industry. After my most recent purchase - I think I’m going on 10+ with them- Danny called me after paperwork was signed and I was already home to let me know I qualified for another voucher and would receive $500 in the mail. Who does that? Going out of his way to treat his customers right and get them the best deal is exactly why I’ll keep going back. And Jim is a fantastic salesman who had fielded cumulatively about a million questions from me over the years and is always hard at work to find the right vehicle for me. If I could sing their praise any louder, I would. Hopefully that’s testament by the dozen or so friends I’ve sent there over the years. More

Great car buying experience. Wanted to purchase a new Jeep Grand Cherokee and take advantage of employee pricing plus to offset my negative equity. Horacio handled my inquiry, go Wanted to purchase a new Jeep Grand Cherokee and take advantage of employee pricing plus to offset my negative equity. Horacio handled my inquiry, got me the deal I wanted, and everything was done remotely, even my trade in. Only went to the dealer when it was time to sign the paperwork and take the car. I did not have any issues like hidden fees or misleading pricing. Everything was very transparent and the car I got was almost $10000 off MSRP. Overall I would highly recommend buying from this dealer and I would recommend working with Horacio. More

BEWARE: I had a deceptive experience at Don Jackson North in Cumming, GA on 3/17/24. I was charged $2,123 in hidden fees for LoJack ($1,295) and an Advantage Package ($828) that were never disclosed. I was t in Cumming, GA on 3/17/24. I was charged $2,123 in hidden fees for LoJack ($1,295) and an Advantage Package ($828) that were never disclosed. I was told my signature was just to run my credit. Sales Manager Sean Allerdice ignored follow-up, and I was sent back to salesman Jimmy, who lied to my face and blamed me for having “buyer’s remorse.” He said nothing could be done since the deal had gone through the bank—an excuse to avoid accountability. I had to submit a Better Business Bureau complaint, and I strongly urge others to do your due diligence before going here. Don’t be fooled by their low vehicle prices—they make it up with hidden fees. They currently have an F rating with the BBB. More

Go see big Carl. He’s the Best. Very friendly and full of personality. He didn’t make me feel like I was dealing with a car salesman. He made me feel like what I thou He’s the Best. Very friendly and full of personality. He didn’t make me feel like I was dealing with a car salesman. He made me feel like what I thought mattered. The best part was when we did a tic tok of me driving off in my new ride. So much fun!! This team did everything they could to get me in my car without a down payment and gave me rebates and got me in a good car with reasonable payments. Go see big Carl, he’s the best!! ❤️❤️❤️ More

The absolute WORST and most unprofessional dealership I have ever encountered. On Friday night, we drove through the parking lot to see a vehicle I saw online. It was unlocked, so we looked inside and it w have ever encountered. On Friday night, we drove through the parking lot to see a vehicle I saw online. It was unlocked, so we looked inside and it was absolutely disgusting. Other than the filth on the inside, we liked the car and it seemed to be a decent price for the year and miles. On Sunday night, I submitted an online request for information on the vehicle. Big Carl reached out via text. I asked how the dealership acquired the car (trade-in or auction). Either way, I had reservations because if someone allowed their car to look like that, I was concerned how well they maintained it (but knew it could be cleaned and wanted to find out the details on the car) . Big Carl told me that he would reach out to me by noon on Monday. I never heard from him, so I reached out. I then received a text saying, "I can't find them" (I had asked about another car as well). I replied "what the cars?" He then calls me to say that he cannot find either car on the lot and he needed some time. When I left work I went to the dealership and the car was sitting in the exact same spot as it was on Friday (its now Monday), STILL filthy. I walked to the building and was about to walk in the door and request another sales person when Corey Johnson comes walking out. He is on the phone talking about a deal with a customer and tells them to hold on to see what we need (meanwhile Big Carl & several other sales associates are standing around the showroom shooting the xxxx doing nothing). We told him we were there trying to find out info on a car. He asked us to show it to him on the lot. As we are walking, he continues to talk on the phone with the customer about the deal, the down payment, etc. Then we are standing around waiting for at least 10-15 minutes while he continues the call. When he finally gets off the phone, he proceeds to say that he is currently in the middle of 7 deals and continues spouting cocky arrogant xx. He looks at the car and says that he took it in on trade and he knows the people because they have bought 9 Jeeps, 4-5 from him and they make $400k a year. I said $400k a year and they are buying Jeep Grand Cherokees...he says yes. He proceeds to tell us what great cars they are and how he bought one for his ex, who he said looks just like my daughter, before she left him. He continued on with his self absorbed comments and finally said he would go get the key. We waited 10-15 minutes for him to come back and then left. Also, the pictures below are the ones posted online by the dealership. I should have known if they would post pictures of a car that dirty, to steer clear...and the car sat like that at least Friday, Saturday, Sunday, and Monday while unlocked ...the entire weekend & the busiest time for sales... NEVER AGAIN!! More

Purchased a new Jeep Sahara there. Service dept is extremely SLOW, gives no communication for DAYS after vehicle is supposed to be done. No loaner vehicle offered. No apologies. No man Service dept is extremely SLOW, gives no communication for DAYS after vehicle is supposed to be done. No loaner vehicle offered. No apologies. No management to speak to. I wouldn't buy from here again. They obviously have plenty of inventory but they don't even try to earn your business. More

I came in to buy a 2025 Ram 1500 I left a very happy customer. Corey and the finance crew took great care of me!! I highly recommend him if you’re in the market for a new CDJR vehicle!! Corey got me in customer. Corey and the finance crew took great care of me!! I highly recommend him if you’re in the market for a new CDJR vehicle!! Corey got me in and out with no hassle. More

I don't often like to put up a negative review, but I have to point some issues out with this dealer. Went to look at a used car, had a specific one in mind. The car itself was nasty and had not been cle have to point some issues out with this dealer. Went to look at a used car, had a specific one in mind. The car itself was nasty and had not been cleaned well at all. There was visible ash in the car from smoking, and a cigarette butt in the dash vent. To top it off, the car had been posted online at 15,995 for weeks, where this comes into play, is the day I went onsite to look at the car, it became eligible for a used EV tax credit. If their advertised price was $15,995 for this car before the tax credit was an option, that should put the price of the car at $11,995. However upon sitting down to work out finance, the dealer immediately claimed their online price includes all rebates and offers. While that is understandable, that rebate and offer was not available and was not an option at the time the price was posted. Color me surprised when they try to sell me a 16k vehicle for 19k, then give me the 4k discount. Shady. Would suggest continuing to another dealer, as I found others who didn't treat their customers this way. More

I purchased a brand new 2024 Jeep Grand Cherokee from Don Jackson Jeep, and the associate was Ibraim Eminov. He said the car had the retractable side mirrors, which it didn’t and a foot activated liftgate, w Jackson Jeep, and the associate was Ibraim Eminov. He said the car had the retractable side mirrors, which it didn’t and a foot activated liftgate, which it didn’t. When I questioned him about it, his response was, “oh, that’s for the next model up.” He gave me two keys to the car and one was not even for that car. When I returned to Florida, I realized the key was incorrect and he suggested I contact the local dealership to get one. I suggested that it was his problem to fix, so he ordered an uncut, unprogrammed key and send it to me. The local dealership charge was $100! I contacted the salesman twice with no response. More