Don Jackson Chrysler Dodge Jeep Ram North

Purchased a new Jeep Sahara there. Service dept is extremely SLOW, gives no communication for DAYS after vehicle is supposed to be done. No loaner vehicle offered. No apologies. No man Service dept is extremely SLOW, gives no communication for DAYS after vehicle is supposed to be done. No loaner vehicle offered. No apologies. No management to speak to. I wouldn't buy from here again. They obviously have plenty of inventory but they don't even try to earn your business. More

I came in to buy a 2025 Ram 1500 I left a very happy customer. Corey and the finance crew took great care of me!! I highly recommend him if you’re in the market for a new CDJR vehicle!! Corey got me in customer. Corey and the finance crew took great care of me!! I highly recommend him if you’re in the market for a new CDJR vehicle!! Corey got me in and out with no hassle. More

I don't often like to put up a negative review, but I have to point some issues out with this dealer. Went to look at a used car, had a specific one in mind. The car itself was nasty and had not been cle have to point some issues out with this dealer. Went to look at a used car, had a specific one in mind. The car itself was nasty and had not been cleaned well at all. There was visible ash in the car from smoking, and a cigarette butt in the dash vent. To top it off, the car had been posted online at 15,995 for weeks, where this comes into play, is the day I went onsite to look at the car, it became eligible for a used EV tax credit. If their advertised price was $15,995 for this car before the tax credit was an option, that should put the price of the car at $11,995. However upon sitting down to work out finance, the dealer immediately claimed their online price includes all rebates and offers. While that is understandable, that rebate and offer was not available and was not an option at the time the price was posted. Color me surprised when they try to sell me a 16k vehicle for 19k, then give me the 4k discount. Shady. Would suggest continuing to another dealer, as I found others who didn't treat their customers this way. More

I purchased a brand new 2024 Jeep Grand Cherokee from Don Jackson Jeep, and the associate was Ibraim Eminov. He said the car had the retractable side mirrors, which it didn’t and a foot activated liftgate, w Jackson Jeep, and the associate was Ibraim Eminov. He said the car had the retractable side mirrors, which it didn’t and a foot activated liftgate, which it didn’t. When I questioned him about it, his response was, “oh, that’s for the next model up.” He gave me two keys to the car and one was not even for that car. When I returned to Florida, I realized the key was incorrect and he suggested I contact the local dealership to get one. I suggested that it was his problem to fix, so he ordered an uncut, unprogrammed key and send it to me. The local dealership charge was $100! I contacted the salesman twice with no response. More

Awful communication skills. Very unorganized. No customer attentiveness skills. Bait and switch tactics. Highly suggest reading the 1 star reviews on google. Management and sale Very unorganized. No customer attentiveness skills. Bait and switch tactics. Highly suggest reading the 1 star reviews on google. Management and sales need’s professional training. They claim to be Georgias number 1 CDJR Dealer which is highly embarrassing. There’s plenty of CDJR Dealers in Georgia and this isn’t one I’d waste my time at. More

I recently purchased a used Jeep, and it was NOT the transparent and honest experience I had hoped for. My salesperson, Corey, did not review the details before putting me with Mike to sign the loan pa transparent and honest experience I had hoped for. My salesperson, Corey, did not review the details before putting me with Mike to sign the loan paperwork. The dealership advertised the Jeep on Autotrader for $22,995. I agreed to the $3500 extended warranty, and my trade-in was worth over $11,000. My loan should have been around $15,000 after tag/taxes but there were other "bumps" that Corey had not informed me of. One item was a LoJack GPS device, and the other was a Service fee. (I spoke to the service department, who said they did a safety inspection and oil change. These "bumps" totaled over 4000 dollars, so my loan totaled over 19,000 dollars.) Mike assured me he would give me everything I initialed and signed. That was not the case; nothing that spelled out the final price or anything I signed and initialed made it home with me. The only thing I came home with was the loan information. I've been asking since I purchased the Jeep for all the items I signed, the LoJack information, and the Service records, and I am still waiting for someone to provide them to me. (I've spoken to the assistant GM, Shawn, emailed Corey and Mike, and emailed Danny Jackson, the GM.) In addition, there were comments made along the way from Corey about how he was only making 75 dollars on my sale and that "I was lucky that I looked this way" when I started questioning what the "bumps" were added to the Jeep sale without discussing it with me. Regrettably, now I'm forced to seek legal assistance to obtain the documents I signed when purchasing the Jeep, as the dealership still needs to provide them. I strongly advise potential buyers to avoid this dealership unless they wish to endure a similar ordeal. More

Been receiving messages such has these without purchasing the truck. The dealer also reported a sale to my Sirius radio account, had to reactivate Congrats on your new Ram! Learn more about it here: ht the truck. The dealer also reported a sale to my Sirius radio account, had to reactivate Congrats on your new Ram! Learn more about it here: https://stla.fyi/c5b5b0d https://t.e.siriusxm.com/r/?id=h916b005e,70c9be31,451fc9a6&utm_source=WK-NA_NA_UCAD-NBAU&utm_medium=EM&utm_campaign=OEM_New_BAU Spoke with sales manager and sale rep Felix with zero interest in the issues More

I am extremely disappointed with my experience at this dealership. It's been nearly three months, and I still haven't received my vehicle tags. Despite multiple attempts to reach out, the communication fr dealership. It's been nearly three months, and I still haven't received my vehicle tags. Despite multiple attempts to reach out, the communication from their end has been practically nonexistent. Every time I call, I'm either told that it will be resolved or that it has been resolved however, that is a "lie" This lack of responsiveness and failure to resolve such a basic issue is completely unacceptable. Purchasing a car is a big decision, and I expected a lot more professionalism and follow-up from the dealership. If they can’t handle something as simple as getting my tag promptly, it makes me question the quality of their service overall. I would seriously reconsider going elsewhere if you value clear communication and timely service. This has been a very frustrating experience, and I would not recommend this dealership at "ALL" More

You know what should have been a very positive experience turned into a negative simply because I could get no response once the vehicle was purchased. I drove from Florida to purchase a 2024 Alfa Romeo, the turned into a negative simply because I could get no response once the vehicle was purchased. I drove from Florida to purchase a 2024 Alfa Romeo, the BDC lady was very nice, responsive and the salesperson Greg seemed quick to respond with the requested information. I drove up there and had worked all the numbers prior, so basically had everything done ahead of time. So wasn't like I asked much of the dealership. My only request was to make sure I had a copy of the CarFax I had signed and a copy showing the vehicle had a valid warranty ( from the manufacturer showing this). The finance person Griffin showed me a form stating the vehicle had a full warranty in effect, and said all my paperwork would be together. I gave my cashier check for the vehicle and took my packet the Finance manager had given me and left. The salesperson really did not know anything about the vehicle and could not explain how to operate a thing. I had to figure it out myself. We left and once gone I went through all the paperwork and realized that the signed Carfax was not in there nor was the paper signed by them showing the vehicle had a full warranty. I emailed the Griffin person in finance twice, no answer, text my sales person Greg, no answer. Emailed again and texted again just asking them to please scan the forms and send it. Finally, after numerous emails and texts, I got a blank Carfax(not the one I signed) sent by Griffin in Finance. I thanked him for sending it but explained yet again I wanted the signed forms, nothing, texted Greg the salesperson, no response. I even emailed stating why were they making such a simple request so difficult. No response. It's a shame what should have been a positive experience for my son's first vehicle turns into a negative simply because they cant provide what is requested. More

We have nothing but great things to say about this dealership! We were traveling in Tennessee and our Ford truck wasn't pulling our camper through the mountains like we hoped. We had been looking for dealership! We were traveling in Tennessee and our Ford truck wasn't pulling our camper through the mountains like we hoped. We had been looking for a larger diesel, but the prices were crazy! We saw an ad on Don Jackson's site and went to test drive a used truck. It had huge tires and was a bit more of a 'work' truck than we wanted. Our salesman, Horatio Vazquez, showed us a few other new trucks and we ended up leaving that night with one of them. We got to the dealership at 7pm (after a 2 1/2 hour drive from TN) and they did all the paperwork, detailed (and filled the fuel tank) and we were out the door with our new ride at 10pm. We thought for sure we would have to go back, but they got us taken care of right then. They are awesome! We love our new truck (2 days later and we have 570 miles on it already!) They have followed up to make sure we are happy and the truck is running well for us. Price can't be beat either! More