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Don Hewlett Chevrolet Buick

Georgetown, TX

4.6
2,192 Reviews

7601 S Interstate Highway 35

Georgetown, TX

78626

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Showing 2,192 reviews

January 06, 2025

No nonsense work from website to pavement, view and touched what I wanted. Thereafter, the next steps were details, which are best in my opinion. More

by Catholic Camper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan G, Noemi Armenta
December 28, 2024

Bought a Chevy Tahoe from them in November and did not have it checked by a trusted mechanic since they said their mechanic had done a full inspection of it. I took their word and after taking it home dri More

by Rivera.sal
Recommend Dealer
No
Employees Worked With
Na
Dec 30, 2024 -

Rivera.sal responded

In reply to your comment you made to this rating. Yes I did buy a vehicle that was as is but was never told it was a low priced vehicle due to mechanical issues. I’m just writing this to warn others to have it checked before they buy. Also I was never told you would assist me with the repairs Joey said we can not help you with this issue it’s all on me. $6800 to repair it.

Dec 30, 2024 -

Don Hewlett Chevrolet Buick responded

Dear Mr. Rivera: The vehicle you selected was one of our low priced AS-IS vehicles. We have new vehicles with warranty, and pre-owned vehicles sold with a warranty, this was not one of those. You signed a clear AS-AS disclosure statement in 18 point type that you clearly understood that we could not warranty the vehicle. You did not choose one of the extended service contracts to cover repairs that we sell that we offered you. Instead you chose to finance and buy an extended service contract from YOUR bank that won't fix the vehicle. We are happy to offer you a reduced rate for the repair here if you like. We've made this offer before to attempt to assist you with this situation. To make that arrangement please contact our Pre-Owned Sales Manager Tony Edgington at 512-681-3020. Thank you, Hewlett Customer Care Team

December 05, 2024

Kelsey Balingit was very helpful and professional at Don Hewlett Chevrolet Buick when I purchased my car. She knew everything about the car and helped me through the whole process. I would definitely recom More

by diana.yarbrough
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelsey Balingit
Dec 06, 2024 -

Don Hewlett Chevrolet Buick responded

Hey Diana - (Cue the music ...) Reviews like this make us wanna do our Happy Dance!! Our team works hard each day to provide the best overall experience for our guests and receiving this kind of positive affirmation lets us know we're doing things well. Please call on us the next time we can provide this same level of professional, friendly vehicle support for you, your family or place of business. Thanks again for your business and for sharing this positive feedback! The Hewlett Customer Care Team

December 01, 2024

Hewlett staff is always top notch! ! Friendly and quick. Definitely recommend them for vehicle service. More

by Martyerskinecaskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Chauvin , Tony Edgington
Dec 03, 2024 -

Don Hewlett Chevrolet Buick responded

Hey there Martyerskinecaskey - Thank you so much for your recent visit and these kind remarks! We certainly appreciate your business and stand ready to help you and your family when you need us. Take care & stay safe! The Hewlett Customer Care Team

November 28, 2024

Don Hewlett Chevrolet was very profesional and specifically Jeff Sawisch, my salesman, kept me informed, in a timely manner, as to the building of my new car. Their dealership is the largest I ha More

by jakesouthmiami
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baileigh in accessories , Jeff Sawisch, Jeff Grazioplene
Dec 03, 2024 -

Don Hewlett Chevrolet Buick responded

Well hey there Jakesouthmiami - With a glowing review like that you just made our week! We know everyone is so busy these days, so it means a lot when one of our valued guests shares positive feedback when they feel we've earned it. In response, we pledge to deliver this same level of professional, friendly vehicle support on your next visit as well. Thanks again for your business and for sharing that little bit of sunshine. We hope you have a wonderful day! The Hewlett Customer Care Team

November 20, 2024

All the staff were very friendly, thank you for the good service, very efficient and fast. More

by kendy.de
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy, Orlando Mata
Nov 21, 2024 -

Don Hewlett Chevrolet Buick responded

Hey there Kendy.de - Thank you so much for your recent vehicle purchase and these kind remarks about your overall experience with us. We certainly appreciate your business and stand ready to help you and your family when you need us. Take care & stay safe out there! The Hewlett Customer Care Team

November 20, 2024

Bryan and his helper were great very friendly and help answer any questions I had throughout the process. More

by Ruggy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Ailey, Orlando Mata
November 19, 2024

my wife and I bought a Silverado from your dealership Saturday November 16. Phillip Davis was our salesman and he was very helpful and professional. He had a lot of stories to tell us and we enjoyed th More

by joekul8891
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Davis, Noemi Armenta
Nov 21, 2024 -

Don Hewlett Chevrolet Buick responded

We're happy you found our staff to be so supportive during your experience here at Don Hewlett Chevrolet Buick, INC.. We are always more than happy to assist you if anything else comes up. Take care!

November 13, 2024

Logan and Emily were great! They were honest about what we could expect, they were upfront, and they were quick! I've never had such a simple buying experience. David in financi More

by teachernoelle93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan, Emily, David (Finance)
Nov 14, 2024 -

Don Hewlett Chevrolet Buick responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Don Hewlett Service Team

November 13, 2024

Setting up appointment and check in was very easy and thorough. Kaitlyn was very focused on me and my car needs. Driver was pleasant and timely returning me home. Unlike many places where you pick u More

by D-Town Mechanic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
Nov 14, 2024 -

Don Hewlett Chevrolet Buick responded

Well hey there D-town Mechanic! Thank you for your recent visit to Don Hewlett Chevrolet-Buick. We realize you have a choice of where to spend your vehicle dollars and we are certainly proud to have earned your business. Please call on us the next time we can provide this same level of professional, caring vehicle support for you or your family. We hope you have a great day! The Hewlett Customer Care Team

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