Back

Don Herring Mitsubishi Plano - Service Center

Plano, TX

4.6
204 Reviews

204 Reviews of Don Herring Mitsubishi Plano - Service Center

Sort by
July 01, 2022

Always friendly. They listen to my concerns!! Great service from everyone at this location! Five star 🌟 ⭐️ ⭐️ ⭐️ ⭐️ More

by Abbyhenisey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Groseclose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Pendleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahan Shaikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Estrada, Tyler Jones
Jul 05, 2022 -

Don Herring North Mitsubishi responded

Thank you for taking the time to leave us a review! We appreciate your kind words! We are human, so when you see us mess up, we need to know that too!

June 30, 2022

I was met immediately, info about service was shared, waited in comfortable space for the service to be complete. My comfort level was checked twice, I was escorted to the check out and walked to my ve More

by judy0406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Pendleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahan Shaikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Don Herring North Mitsubishi responded

Thank you so much for taking the time to leave us a review! We appreciate you giving Preston the opportunity to assist you!

June 22, 2022

Awesome group of people. Service is always excellent and the staff are always helpful and knowledgeable. Service department always takes good care of me and my vehicle. I More

by boydclarinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherri Herring
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weatherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Forniglia, Benny Gonzales, Jason Miller
Jun 23, 2022 -

Don Herring North Mitsubishi responded

Thank you for allowing us to assist you with your service needs! We appreciate you taking the time to leave us a review and your feedback about your experience. We are human, so please also tell us when we mess up too!

June 19, 2022

Each of my visit is amazing. The employees are professional and inform me details about my car. More

by mildreddcamacho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Pendleton
Jun 19, 2022 -

mildreddcamacho responded

I recommend this dealer to everyone. They work with professionalism and inform you about the details that you have to attend to your vehicle. They also treat you with cordially and respect.

Jun 21, 2022 -

Don Herring North Mitsubishi responded

Thank you so much for taking the time to leave us a review! We appreciate you giving us the opportunity to assist you with your vehicles maintenance needs.

June 18, 2022

Dealership was great they went out of their to get the part needed asap since I’m from out of state More

by cmacias22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pearson and Scott
Jun 23, 2022 -

Don Herring North Mitsubishi responded

Thank you for taking the time to leave us a review! We don't get many reviews about parts, but we appreciate it! So glad to read that we were able to help you.

June 06, 2022

Horrible experience. Dish-honest and rude service department, customer service. Extremely disappointed after being a customer for a longtime. More

by Lynette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Taylor
Jun 06, 2022 -

Don Herring North Mitsubishi responded

Lynette, we have researched our files, but unable to identify the transaction you are referring to. Customer satisfaction is very important to us and a big part of the reason we have been around for 40+ years. All that to say, we would welcome a conversation with you. You can reach either Alan Ray or David Weatherford to discuss your experience 469-443-1900.

May 30, 2022

Recently had routine service done on my Mirage. Excellent friendly service in a timely manner. More

by Janet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benny Gonzales
May 30, 2022 -

Janet responded

Recently had routine service done on my 2020 Mirage. Service was friendly and completed in a timely manner. Will continue to use Don Herring Plano for all my auto needs.

Jun 06, 2022 -

Don Herring North Mitsubishi responded

Thank you for allowing us to assist you with your auto needs. We appreciate you taking the time to leave us a review!

May 30, 2022

The service was very timely, the wait was comfortable and short and they even cleaned my car and told me what to expect on my next visit. Thankyou for you service Don Herring of Plano staff, see you next vis More

by Wayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benny Gonzales
Jun 23, 2022 -

Don Herring North Mitsubishi responded

Thank you so much for taking the time to leave us a review and feedback about your visit. All of us here in Plano appreciate you trusting us with your auto maintenance needs.

May 21, 2022

Very pleasant people to do business with. Always mae me feel at home. Highly recommend. More

by jimmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benny Gonzales
Jun 23, 2022 -

Don Herring North Mitsubishi responded

Thank you!

May 12, 2022

Very professional and dedicated to serving their customers, been coming here for 15 years and never been disappointed. More

by Dinyar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston and Luis Estrada
Jun 23, 2022 -

Don Herring North Mitsubishi responded

Thank you for trusting us with your auto needs all these years! We appreciate the opportunity to assist you!

...
6
...