Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Don Herring Mitsubishi Plano - Service Center
Plano, TX
204 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
204 Reviews of Don Herring Mitsubishi Plano - Service Center
Sort by
September 03, 2022
We’ve bought 5 cars over the past 9 years from this dealership and plan on continuing to do so in the future. Sales and service departments have both taken very good care of us. dealership and plan on continuing to do so in the future. Sales and service departments have both taken very good care of us. More
by Hams
Employees Worked With
Tyler Jones
August 14, 2022
Hard sell for more service than requested. Patronizing verbiage to me as a woman. Bogus claims of repairs needed to pass inspection that were not needed if fact. Patronizing verbiage to me as a woman. Bogus claims of repairs needed to pass inspection that were not needed if fact. More
by rosemarymanley
Employees Worked With
Tyler Jones
July 22, 2022
Always a pleasure doing business with Don Herring dealership! Service is always excellent too! A special shout out to Preston Pendleton, Service Advisor, for his input and help in servicing my vehicl dealership! Service is always excellent too! A special shout out to Preston Pendleton, Service Advisor, for his input and help in servicing my vehicle yesterday. Thank you! More
by Kelley S.
Employees Worked With
July 03, 2022
They listen and will fix your problem. Everyone is always friendly and wants your visit to go smoothly Everyone is always friendly and wants your visit to go smoothly More
by drunpoppy
Employees Worked With
July 02, 2022
Every trip to this dealer’s service department is an opportunity to be scammed. They refused to honor a warranty on my ac compressor. They didn’t make the proper repair in the first place which caused t opportunity to be scammed. They refused to honor a warranty on my ac compressor. They didn’t make the proper repair in the first place which caused the compressor to fail. In January 22 my starter was failing. I had it diagnosed two places before I drove to Herring. You could hear the click and intermittent non start. They claimed it was a key, tried to charge me nearly $500 for a replacement key and kept my diagnostic charge that I planned to use for the CVT fluid replacement. The battery won’t last beyond 12 months because they don’t clean the battery terminals - diagnosed by DeMontrond Mitsubishi in Texas City. This dealership is clearly struggling to stay in business. Decent cars and fair repair costs might help with that. More
by Maxandlucymonkeys
