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Don Herring Mitsubishi Plano - Service Center
Plano, TX
211 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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211 Reviews of Don Herring Mitsubishi Plano - Service Center
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October 28, 2023
Provided list of quoted repairs which are good. Was greeted upon arrival and willing to offer deals on services. Was greeted upon arrival and willing to offer deals on services. More
by raymond838
Employees Worked With
October 25, 2023
Sean is the best service manager that I've ever worked with. He took control and totally dove into solving my vehicles issue when the ins. Company failed to complete their responsibility. I will be fore with. He took control and totally dove into solving my vehicles issue when the ins. Company failed to complete their responsibility. I will be forever thankful and a loyal Mitsubishi customer. More
by msfranklin2429
September 29, 2023
The first good experience I have had at Don Herring. The service manager was the reason. The service manager was the reason. More
by claysfurniturerepair
September 21, 2023
Best Dealership! Love my Outlander Sport! I won't go any where else for service! 5yrs. going strong! Love my Outlander Sport! I won't go any where else for service! 5yrs. going strong! More
by Mkroeger
August 27, 2023
nice people and great customer service scott was very knowledgeable and helpful. great team and staff knowledgeable and helpful. great team and staff More
by Nie
August 26, 2023
Scott is always awesome making sure everything is well taken care with of thanks again taken care with of thanks again More
by andreajames3033
August 23, 2023
Went for service of my Outlander. Oil change and tire rotation with 20 point check and a complimentary wash. They took around 3 hours for that with no wash and no 20 point check. The Oil change and tire rotation with 20 point check and a complimentary wash. They took around 3 hours for that with no wash and no 20 point check. They mentioned in the bill all the above service. Service advisor informed they niether check any fluids nor top up, they dont wash the car but just sprinkle water. These are the exact words from the advisor. I told him then why do you write those services in bill when it is not done, he replied unfortunately they need to update the system to remove all those. I felt, if this was the case what is the difference between a local mechanic changing the oil and company doing it. I am getting suspicious that whether they did the actual service or just bluffing. They don't give any proofs for the service done. We will have to blindly believe them.i am not satisfied and will never go to their service center. I prefer jiffy lube or firestone or find local mechanic in person. More
by breezysameer
Employees Worked With
Not sure the employee name not listed
August 21, 2023
The service department and Preston always do a great job at being thorough and upfront with any work that needs to be done. I’m satisfied every time I come in. at being thorough and upfront with any work that needs to be done. I’m satisfied every time I come in. More
by aaronhg18
Employees Worked With
July 26, 2023
The best Mitsubishi dealership in town. I came in for a recall and was in and out in no time. I get all my maintenance work here and the staff is always friendly. I will continue to do busi I came in for a recall and was in and out in no time. I get all my maintenance work here and the staff is always friendly. I will continue to do business here. More
by mrand
