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Don Herring Mitsubishi Plano - Service Center

Plano, TX

4.6
204 Reviews

204 Reviews of Don Herring Mitsubishi Plano - Service Center

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August 21, 2023

The service department and Preston always do a great job at being thorough and upfront with any work that needs to be done. I’m satisfied every time I come in. More

by aaronhg18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Pendleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

The best Mitsubishi dealership in town. I came in for a recall and was in and out in no time. I get all my maintenance work here and the staff is always friendly. I will continue to do busi More

by mrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Groseclose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Pendleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Awesome place to be in , great workers , great services rendered , great experience and most importantly great customer skills . More

by Daveutoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Jacobs
June 14, 2023

Preston was great. Was having and issue with AC. And called and he Got my car in and fixed super fast. And the best part is that it was all under warranty. More

by Brandieyelab2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Pendleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

Love the service, and treatment I get for my 2015 Outlander Sport. Wish I could afford an upgrade! Economy isn't helping me with that!!!!! Cost! More

by Mkroeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Groseclose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Pendleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahan Shaikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2023

Excellent job, excellent service. From the time we arrived until complete everyone was a pleasure to work with, especially our service agent More

by Hams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Groseclose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Pendleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023

First, very clean, staff has a great attitude are warm and friendly. If I lived in the area I would shop there. Service is a 10 on a scale of 10. More

by robertsteelsales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Groseclose
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2023

Great service & nice people, service is on time & they do what you ask. I like going there. More

by Lynellelind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Groseclose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Pendleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2023

This time it took them four hours to put on four new tires and do a state inspection. They just forgot that I was waiting in the lobby and bypass servicing my vehicle. I had to ask for a shuttle home to More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim
Apr 17, 2023 -

Don Herring North Mitsubishi responded

We are very sorry to read this. I know the service manager, Scott Groseclose, has been trying to reach you. We would honor the opportunity to speak with you.

March 15, 2023

The service team is helpful and never pushy. They work with me to help make decisions on prioritizing the needs of servicing my Outlander. As a single Mom, it helps me with my budget while havin More

by Kimbergriff70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Pendleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Don Herring North Mitsubishi responded

Thank you so much for allowing Preston and the team the opportunity to assist you! We appreciate you taking the time to leave us a review and share about your experience with the Service Team!