Don Herring Mitsubishi Plano - Service Center

Throttle Body Repair JT is excellent. He is always helpful and understanding. He is a great service advisor. He always keeps me up to date of the repairs and money I inve JT is excellent. He is always helpful and understanding. He is a great service advisor. He always keeps me up to date of the repairs and money I invest in my car. He has really helped me keep my car running for the past 8 years. Thanks JT!! More

Service Took my Lancer for 30,000 mile service~Bridget (my adviser) was great as always! Very happy with all my service from Plano! Highly recommend them to Took my Lancer for 30,000 mile service~Bridget (my adviser) was great as always! Very happy with all my service from Plano! Highly recommend them to everyone! Thanks! More

Maintenance visit I took my Lancer Sports-back for regular maintenance. The service advisor, Bridget, was very helpful and expedient. The mechanic tested and replaced t I took my Lancer Sports-back for regular maintenance. The service advisor, Bridget, was very helpful and expedient. The mechanic tested and replaced the battery under warranty, in addition to the service I expected. Thank you for the great work. More

I love my Outlander Sports I came for vehicle inspection report. JT Turner got me in and out no time. I have been getting all my services done since I bought my Outlander Sport I came for vehicle inspection report. JT Turner got me in and out no time. I have been getting all my services done since I bought my Outlander Sports and I have been satisfied. More

Service is AWESOME I love my Outlander. I have a great respect for my service advisor Larry Ashe. He is just the best to work with. Thanks you I love my Outlander. I have a great respect for my service advisor Larry Ashe. He is just the best to work with. Thanks you More

Maintenance recommendations follow-up for '01 Galant As always, a greatly appreciated service experience working with your service team through Larry; we rely on your knowledgeable and professional staff As always, a greatly appreciated service experience working with your service team through Larry; we rely on your knowledgeable and professional staff to keep our four Mitsubishi's running great and have never had a bad experience in coming up on 15 years of doing business with Don Herring - keep it up, we love our Mitsubishi's! Sherri recently helped me get the web-based service records for all four of our vehicles in good working order for access from our PC's and wireless devices and information use moving forward; kudos for implementation and support of the tool - we really like it! More

Excellent service! Both, me and my husband come at this dealership to buy, and to repair our cars. Last week we had both cars repaired and I can't stress enough the help Both, me and my husband come at this dealership to buy, and to repair our cars. Last week we had both cars repaired and I can't stress enough the help in explaining in advance the charges, in providing advice/options and keep us informed about the status of the service. We want to appreciate Larry Ashe as a good asset to your company. E&N More

Oil Change and State Inspection Once again the service provided was what I have grown to expect every time I go to Mitsubishi Plano exceptional. From the time I turned in my car in Once again the service provided was what I have grown to expect every time I go to Mitsubishi Plano exceptional. From the time I turned in my car into Larry until the time I left Larry kept me informed on the status of my inspection and oil change. During this time the service department identified that I needed a new battery and replaced it. While waiting I observed the sales department go out of their way to assist customers with their questions etc even though they were not there to purchase a vehicle. I observed the same approach to customer service for the parts department. Once again excellent service from Mitsubishi Plano More

"Service Engine Soon" This is my 3rd Mitsubishi and overall I receive good service from Don Herring in Plano. Both JT and Larry are cordial and receptive to my service nee This is my 3rd Mitsubishi and overall I receive good service from Don Herring in Plano. Both JT and Larry are cordial and receptive to my service needs. I am currently awaiting a part (belt) for a recall, but my service engine soon light came on so I took my vehicle in for analysis. To my surprise there was a charge of $100 to determine the "issue", but then I was told it was faulty (misreading) error code for the catalytic converter and there was no issue - no damaged parts that would normally cause that light to come on. They just needed to reset the "mainboard" and that would turn off the service engine soon light. This was a cost of $125.00 total. Thank goodness Larry helped me find a coupon on the website for 10% off (every little bit helps!). I realize the service team does not set the prices. I just really thought that price was extremely high. It took less than 30 minutes to complete. I am a long term customer, my service history will show ALL work is completed at Don Herring (even oil changes) - the only exception is tires. I believe that should be taken in to account from a "valued customer" aspect. Thank you- More

Saved me money Brought my car in to have a key repaired. Jay Vandiver (name on receipt) saved me money by being able to fix the broken super glued key I brought in i Brought my car in to have a key repaired. Jay Vandiver (name on receipt) saved me money by being able to fix the broken super glued key I brought in instead of selling me a more expensive new one. Although I decided to also purchase a new one it was nice that I saved money on the other one also. Staff was very nice as just about everyone that passed me acknowledged me in some way or another. Can't forget the super nice lady (name not on receipt, sorry) that checked me in back in the service department.....she even sat down and discussed my upcoming trip to visit my daughter in the Air Force before she left for the day. Very friendly. Complimentary wash also! More