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Don Herring Mitsubishi Plano - Service Center
Plano, TX
204 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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204 Reviews of Don Herring Mitsubishi Plano - Service Center
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January 08, 2024
This dealership will run a diagnostic test on your vehicle to see what’s wrong with it. But, if you chose not to use them to fix your car, then they’ll charge you for $179 for diagnostics you didn’t a vehicle to see what’s wrong with it. But, if you chose not to use them to fix your car, then they’ll charge you for $179 for diagnostics you didn’t ask them to do! Then, they still not sure what’s wrong with my car! Isn’t that deceiving? More
by PrincessLeah
Employees Worked With
December 13, 2023
Great greeting when I arrived. Went over what needed to be done. I can always count on my Outlander Sport being done right. So happy with Mitsubishi. Went over what needed to be done. I can always count on my Outlander Sport being done right. So happy with Mitsubishi. More
by Mkroeger
Employees Worked With
December 03, 2023
I have counted on Don Herring for five years. All of the staff are courteous ,friendly and professional. The service department personnel keep you informed but are not pushy. And they go out of All of the staff are courteous ,friendly and professional. The service department personnel keep you informed but are not pushy. And they go out of their way to help.Special shout out to Preston who retrieved a special earring! More
by Jeanhughes0910
October 28, 2023
Provided list of quoted repairs which are good. Was greeted upon arrival and willing to offer deals on services. Was greeted upon arrival and willing to offer deals on services. More
by raymond838
Employees Worked With
October 25, 2023
Sean is the best service manager that I've ever worked with. He took control and totally dove into solving my vehicles issue when the ins. Company failed to complete their responsibility. I will be fore with. He took control and totally dove into solving my vehicles issue when the ins. Company failed to complete their responsibility. I will be forever thankful and a loyal Mitsubishi customer. More
by msfranklin2429
September 29, 2023
The first good experience I have had at Don Herring. The service manager was the reason. The service manager was the reason. More
by claysfurniturerepair
September 21, 2023
Best Dealership! Love my Outlander Sport! I won't go any where else for service! 5yrs. going strong! Love my Outlander Sport! I won't go any where else for service! 5yrs. going strong! More
by Mkroeger
August 27, 2023
nice people and great customer service scott was very knowledgeable and helpful. great team and staff knowledgeable and helpful. great team and staff More
by Nie
August 26, 2023
Scott is always awesome making sure everything is well taken care with of thanks again taken care with of thanks again More
by andreajames3033
August 23, 2023
Went for service of my Outlander. Oil change and tire rotation with 20 point check and a complimentary wash. They took around 3 hours for that with no wash and no 20 point check. The Oil change and tire rotation with 20 point check and a complimentary wash. They took around 3 hours for that with no wash and no 20 point check. They mentioned in the bill all the above service. Service advisor informed they niether check any fluids nor top up, they dont wash the car but just sprinkle water. These are the exact words from the advisor. I told him then why do you write those services in bill when it is not done, he replied unfortunately they need to update the system to remove all those. I felt, if this was the case what is the difference between a local mechanic changing the oil and company doing it. I am getting suspicious that whether they did the actual service or just bluffing. They don't give any proofs for the service done. We will have to blindly believe them.i am not satisfied and will never go to their service center. I prefer jiffy lube or firestone or find local mechanic in person. More
by breezysameer
Employees Worked With
Not sure the employee name not listed
