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Don Herring Mitsubishi Plano - Service Center

Plano, TX

4.6
204 Reviews

204 Reviews of Don Herring Mitsubishi Plano - Service Center

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July 12, 2017

Service Larry Ashe, my Service Advisor at Don Herring Mitsubishi Plano was very polite, professional and honest. The service on my Outlander was completed in More

by Sherry Swarthout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Ashe
June 15, 2017

Service I went in to have my oil changed. Everyone I dealt with was extremely nice and helpful. I make a point to go back to the dealership for oil change an More

by Ginny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Ashe
February 15, 2017

all your people and thr sales repr was really great I'm very satisfied with contact with your organization., will continue to return for other services as needed. was impresses with atmosphere and ho More

by bill & jean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Terry
Feb 15, 2017 -

bill & jean responded

I feel that the review I submitted was an accurate opinion of the service and assistance rendered to us in the purchase of the auto.

Feb 16, 2017 -

Don Herring North Mitsubishi responded

Thank you for taking the time to leave us a review. Please let us know if there is ever anything you think we can improve upon. Best, Sherri Herring Hawkins

February 05, 2017

Awesome service and great salesman Will did a great job getting me in my new car. If you need a new car call Will at plano Mitsubishi at 469/443/1814 he will do a great job for you More

by Happy driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gonzales, William Flores
Feb 09, 2017 -

Don Herring North Mitsubishi responded

Congratulations on your new car! We really appreciate your business and the time you took to leave this review. Best, Sherri Herring Hawkins

March 27, 2016

Thank you Don Herring Mitsubishi! This started off as a bad review, but I think Don Herring really earned 5 stars after addressing all my concerns. After I was initially displeased wi More

by John B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Ashe
Mar 30, 2016 -

Don Herring North Mitsubishi responded

John thank you for your feedback. I spoke with Don and he said that he had reached out to you, but not heard back. I know we would all like the opportunity to visit with you and work all this out. Please give Don or me a call. Best, Sherri Herring Hawkins

October 25, 2015

Maybe be a customer again You all were better this time but still not enough to make up for the poor service the last time my Daughter brought her car in. She had to call her More

by Super Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JT Turner
Oct 26, 2015 -

Don Herring North Mitsubishi responded

Dear Mr. Lisot, I am sorry to hear that we did not exceed your expectations. I am unaware of the previous visit your daughter had. I know that our new Service Manager, Joe Gonzales or myself would welcome the opportunity to speak with you regarding your daughters visit and/or your recent visit. I appreciate the time you took to leave your review, we can not improve without our customers feedback. All the best, Sherri Herring Hawkins sherrih@donherring.com

October 09, 2015

Sheila B's Brake Recall Experience I've had my 2006 Mitsubishi Eclipse for 9 great years now. I have never had any major problems with my car. Recently I received a letter in the mail f More

by Sheila B Dallas Five-O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT Turner
Oct 13, 2015 -

Don Herring North Mitsubishi responded

Sheila, Thank you so much for your kind words about JT and Mitsubishi. JT as well as the entire service staff take customer service very seriously. I am sure JT was happy to report that there was no issue with your brakes! We sure do appreciate you continued business over the years! We are always here if you have any questions or need any help with you Eclipse! Best, Sherri Herring Hawkins

August 23, 2015

Great experience! I s enjoyed to have my car serviced at this dealership. I came in without any appointment for the vehicle state inspection, I was told that it would t More

by Elena P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT Turner
Aug 25, 2015 -

Don Herring North Mitsubishi responded

Elena, Thank you for giving us the opportunity to assist you with your State Inspection. I am happy to year that we were able to complete the process and get you on your way faster than promised! I will be sure to let JT know of your great experience. Please let us know how we may assist you in the future. Best, Sherri Herring Hawkins

August 14, 2015

Thorough and Fast Dropped my car off at 12:30. They said it would be done in 2.5 hours. They were done in 2 hours. The people are friendly and the service was outsta More

by Muttley98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : JT Turner
Aug 14, 2015 -

Don Herring North Mitsubishi responded

Thanks so much for allowing us the opportunity to assist you with the service on your vehicle! We know we are not the only facility in town and really appreciate your business! Our goal it to exceed our customers expectations and I am happy to hear that we succeeded! I will be sure to pass along your accolades to JT and the rest of the Service Team here! If there is a time that you see something that we can improve upon let us know that too! We need your feedback to make sure we are doing our best! Best regards, Sherri Herring Hawkins

August 09, 2015

Quality I've had my Outlander for two years and all service done at Don Herring in Plano. I am always treated like a VIP. The service is always quick and my v More

by n8vTxn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT Turner
Aug 10, 2015 -

Don Herring North Mitsubishi responded

Thank you so much for your continued business! We appreciate the time you took to leave this review about the service you received from JT. I am happy to hear about how smooth your visit with us went! Thank you so much for all your kind words. We are always working to get better, so if there is anything you see we can improve on, let us know. Best, Sherri Herring Hawkins

Aug 10, 2015 -

Don Herring North Mitsubishi responded

Thank you so much for your continued business! We appreciate the time you took to leave this review about the service you received from JT. I am happy to hear about how smooth your visit with us went! Thank you so much for all your kind words. We are always working to get better, so if there is anything you see we can improve on, let us know. Best, Sherri Herring Hawkins

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