Don Herring Mitsubishi Plano - Service Center

December 13 Friendly and courteous. They explained what the vehicle needed and how much time it would take to complete the needed repair. My vehicle was re Friendly and courteous. They explained what the vehicle needed and how much time it would take to complete the needed repair. My vehicle was returned to me in good condition. More

First time car buyer I went in originally wanting to lease, but Scott was able to get me a GREAT deal with a great car at a price I could afford. He fought hard to get me I went in originally wanting to lease, but Scott was able to get me a GREAT deal with a great car at a price I could afford. He fought hard to get me in a car that day, and he did it! I would reccomend him to anyway and I look forward to seeing him in the future! He was absolutely wonderful! More

Service is always great but I had coupons for my services and service guy told me he would add the coupon but when I got home I noticed he didn’t add the 10% is always great but I had coupons for my services and service guy told me he would add the coupon but when I got home I noticed he didn’t add the 10% discount. More

Routine maintenance Everybody was very friendly, professional and I am so happy with all the personnel at Don Herring I consider them my friends. All in all very pleased Everybody was very friendly, professional and I am so happy with all the personnel at Don Herring I consider them my friends. All in all very pleased and will highly recommend it. More

Not told the truth The dealership did great with my recall however the dent and ding coverage they sold me is garbage do not buy it!! It was presented to me as dent and The dealership did great with my recall however the dent and ding coverage they sold me is garbage do not buy it!! It was presented to me as dent and ding coverage for the entire car. But good old Benny made sure I knew that is only for door dings. It's crap and I I am furious that I've wasted money on it. I did receive a call from Benny on November 14th regarding my concerns. As of right now it appears that Don Herring is going to make it right with the dent and ding coverage. We shall see I will update after they handle it. More

As always a great experience Dealer service best Mitsubishi around. Service team member Benny Gonzales epitomizes professionalism and communication that truly embraces trust. Wil Dealer service best Mitsubishi around. Service team member Benny Gonzales epitomizes professionalism and communication that truly embraces trust. Will definitely recommend to other Mitsubishi owners ! More

It’s a great day at Don Herring Always great service experience at Don Herring! Larry Ashe has been my service advisor for years helping me to properly maintain my vehicle with remin Always great service experience at Don Herring! Larry Ashe has been my service advisor for years helping me to properly maintain my vehicle with reminders of what’s due. He ensures that I use my email discounts even when I forget. The main reason I returned to Mitsubishi is because of quality and service- these things are MOST important to me! More

Excellent customer experience Quick,friendly,efficient personnel—best in the business.The wait time was short,facility is clean and inviting, plenty of space to wait. Great overall Quick,friendly,efficient personnel—best in the business.The wait time was short,facility is clean and inviting, plenty of space to wait. Great overall experience. More

Service review The dealership and service department are outstanding. Larry Ashe has been the service rep. That my husband had dealt with and now I have continued t The dealership and service department are outstanding. Larry Ashe has been the service rep. That my husband had dealt with and now I have continued to do so as well. He has been very trustworthy and helpful. More

09-06 I realize your department thrives on expensive added services, but $50 for changing a cabin air filter? $5 part on rock auto and 5 minutes of my tim I realize your department thrives on expensive added services, but $50 for changing a cabin air filter? $5 part on rock auto and 5 minutes of my time. Also not crazy on new website. Wouldnt let me schedule appt. More