Don Herring Mitsubishi Plano - Service Center

Service Dept My service man, Benny, went out of his way to help me. And I love that they always wash my car! I am happy to go there for service. My service man, Benny, went out of his way to help me. And I love that they always wash my car! I am happy to go there for service. More

Not timely service I had an 8:00 appointment for a tire rotation and oil change. I was first in line. Once my car was checked in it was parked to the side. The service a I had an 8:00 appointment for a tire rotation and oil change. I was first in line. Once my car was checked in it was parked to the side. The service advisor told me it would be an hour to an hour and a half. I returned an hour and forty minutes later and my car was just going into the wash. I didn’t wait for the car that’s probably why they weren’t in a hurry. I’m not sure if I will return to that dealer. More

fast and easy Easy to schedule because I was given next day appointment so had no wait at all and the service was fast and with a smile, enjoyed it. Easy to schedule because I was given next day appointment so had no wait at all and the service was fast and with a smile, enjoyed it. More

Customer Service and Knowledge of Issues Superb Couldn't have asked for a better team to take care of my car. Benny was knowledgable and honest as well as the service done was done right! Really gre Couldn't have asked for a better team to take care of my car. Benny was knowledgable and honest as well as the service done was done right! Really great group, friendly staff, great techs! More

Long wait for oil change Oil change is cheap. But waited so long for call that work is done. Actually they did not call back. I just thought , I was not given a right quote o Oil change is cheap. But waited so long for call that work is done. Actually they did not call back. I just thought , I was not given a right quote on the replacement of the fog lamp that was cracked and need attention. I dont believe that it cost so much. More

Quick service We were in from out of town and they worked us into their schedule quickly and got us on our way. Even noticed a recalled part that needed attention. We were in from out of town and they worked us into their schedule quickly and got us on our way. Even noticed a recalled part that needed attention. Very close and convenient with friendly service technicians. More

Service The service at this dealership has always been 5 star! From the moment you enter to after the sale it’s always top notch! I have my car services here The service at this dealership has always been 5 star! From the moment you enter to after the sale it’s always top notch! I have my car services here and the staff is always great here! Wouldn’t dream of going anywhere else!! More

Service They do a great job by being fast, efficient and friendly. I would reccomend this dealership to all my friends and family. Go check them out! They do a great job by being fast, efficient and friendly. I would reccomend this dealership to all my friends and family. Go check them out! More

Amazing service Benny Gonzalez and Larry Ashe, both of whom I’ve worked with in past, are polite, professional, and extremely good at their work. Thank you Don Herrin Benny Gonzalez and Larry Ashe, both of whom I’ve worked with in past, are polite, professional, and extremely good at their work. Thank you Don Herring Plano for their work. More

Above and beyond I bought my new Outlander from Scott Fickert just before Christmas and it was a great experience as I reviewed earlier. During my return visit to pic I bought my new Outlander from Scott Fickert just before Christmas and it was a great experience as I reviewed earlier. During my return visit to pick up a spare key a the license plates, Scott went out of his way to personally install a roof rack that I had purchased earlier. I really appreciate his efforts and he is a big reason why I would recommend Mitsubishi and this dealership to friends. More