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Don Herring North Mitsubishi

Plano, TX

4.9
1,061 Reviews

4225 West Plano Pkwy

Plano, TX

75093

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1,061 Reviews of Don Herring North Mitsubishi

August 26, 2013

After spending a crazy, emotional time trying to get out of a bad dealon my previous vehicle. I walked out of Don Herring Plano happier than I've felt in a long time. Aaron and Scott stuck their necks out a More

by jmnelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron, Scott Fickert
Aug 28, 2013 -

Don Herring North Mitsubishi responded

I am so sorry about your previous dealership experience. We strive to make it easy to buy a car, it should be fun! Thank you for taking the time to share the experience you had with Scott and Aaron and congratulations on your new car! We appreciate your business and your recommending Don Herring, that is the biggest compliment we can receive! If there is ever a time that Scott or Aaron are unavailable please contact me directly. Best, Sherri Herring Hawkins

August 21, 2013

Scott was very helpful in the whole process of our car buying experience. We were very skeptical when we walked into the place because of our prior experience with buying a car at another place and w More

by swapna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fickert
Aug 21, 2013 -

Don Herring North Mitsubishi responded

Thank you so much for taking the time to share your experience buying your new car from Scott! It sounds like your acquaintance with Scott gave you a pick into why he has been with Don Herring for 7 years. I hear customers who come in for Oil Changes and/or Warranty work that purchased from Scott stopping by to say "hi" to him quite often. We all here at Don Herring appreciate your business! If there is a time that Scott is unavailable please do not hesitate to contact me! Congratulations on your new car! Sherri Herring Hawkins

August 14, 2013

The Customer Service was awesome. They practically had my vehicle ready for me to go when I got there. I did not spend the whole day at the dealership. In and out in 1 hour. Will always trade here. Thx More

by machele07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Jonathon, Jeff
Aug 15, 2013 -

Don Herring North Mitsubishi responded

Thank you so much for taking the time to share your experience with Alex, Jonathan and Jeff! We always are striving to exceed our customers expectations not only during the buying process, but through your entire ownership experience. If at any time we fall short of that please let us know so that we can make corrections. Again, thank you so much for your business and congratulations on your new car!

August 14, 2013

I had a very pleasurable experience trading in my car for a new one much needed. Scott was very attentive to detailed on my trade. What is definitely refer a friend to Scott and we can back to him on any of More

by mgdallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fickert
Aug 14, 2013 -

Don Herring North Mitsubishi responded

Congratulations on your new car! I know Scott prides himself on providing an experience worthy of a review, thank you so much for taking the time to share your experience. If there is ever a time that you need assistance, and for some reason Scott is not available, please do not hesitate to contact me. Best, Sherri Herring Hawkins

August 12, 2013

I located a car on the internet and called to see if it was available for viewing. Jason asked me to let him verify and call me back. He returned the call within a very short time (less than half an hour) More

by LyndseyTheobald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
Aug 12, 2013 -

Don Herring North Mitsubishi responded

Thank you so much for taking the time to share your experience with Jason and Don Herring Mitsubishi. Part of our mission is to meet and or exceed our customers expectations. We are not perfect though, so if you ever find us falling short please let us know so that we may address the issue. Again thank you so much for your review and congratulations on your new car! Best, Sherri Herring Hawkins

August 11, 2013

Travis did an outstanding job! He went above and beyond while helping me get into a new car. Every detail was looked at and taken care of. More

by b778ea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
Aug 12, 2013 -

Don Herring North Mitsubishi responded

It is so nice to hear such nice words about one of our newer sales associates. Don Herring Mitsubishi is fortunate to have many tenured sales associates so anything short of 5 years is "newer". We are committed to exceed our customer's expectations throughout not only the purchase but for the entire ownership experience. If there is anything that we can assist you with in the future please do not hesitate to let us know. Best, Sherri Herring Hawkins

August 08, 2013

I was very impressed with Scott's knowledge of the vehicles he sells. He was the consummate professional - answering every question in great detail and quick to find the answers to questions he could More

by samwh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fickert
Aug 12, 2013 -

Don Herring North Mitsubishi responded

We really appreciate you taking the time to share the experience you had with Scott! He keeps us all laughing around here as well ;) We recognize that car buying can be a stressful experience and we try our best to eliminate as much of that stress as we possibly can. As I have said in the past, we are not perfect, if there is ever anything that you see we can improve upon, please do not hesitate to let us know. Best, Sherri Herring Hawkins

August 06, 2013

I purchased a 2014 Outlander this weekend. My salesperson, Scott Fickertt was easy to deal with, very friendly and extended an open line of communication. He kept me in the loop during the entire More

by lfernandes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fickert
Aug 12, 2013 -

Don Herring North Mitsubishi responded

Wow! It is always so fun to hear about repeat Mitsubishi owners! Thank you so much for your kind words about Scott and Don Herring Mitsubishi. And yes, you are correct about being able to call Scott! On more than one occasion I have seen him talking to folks he has helped in the past when they are in for an oil change and/or warranty work. Again, thanks so much for your support of Mitsubishi! If there is a time that Scott is not available please feel free to contact me, I am also here to assist in any way I can. Best, Sherri Herring Hawkins

July 31, 2013

I BOUGHT A NEW MITSUBISHI OUTLANDER FROM DON HERRING IT WAS REALLY PLEASANT EXPERIENCE OF SERVICE I GOT ANYWHERE. ALL THE STUFF ARE VERY FRIENDLY AND THERE SALE PERSON PRABJOT JOE GREWAL REALLY NICE AND HE More

by jiddijatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PRABJOT JOE GREWAL
Aug 12, 2013 -

Don Herring North Mitsubishi responded

Congratulations on your new Outlander! And thank you so much for taking the time to share your experience with Joe and Don Herring Mitsubishi. We are dedicated to exceed our customer's expectations throughout the entire ownership experience! Please do not hesitate to contact Joe or myself if we can assist you with anything in the future. Best, Sherri Herring Hawkins

July 23, 2013

I walked into Don Herring Mitsubishi very skeptical and pessimistic. After just 3 hrs, I had a new attitude! Scott and Aaron did everything that they could to get my 20 yr old daughter into the "car of h More

by Mbuitron71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron, Scott Fickert
Aug 12, 2013 -

Don Herring North Mitsubishi responded

Thank you so much for taking the time to share your experience with Scott and Aaron. I am sure it would not surprise you that you are not the first person to be skeptically entering an automobile dealership. We strive to eliminate as much anxiety as possible while fulfilling your needs and expectations. Again, thank you so much for the kind words! Best, Sherri Herring Hawkins

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