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Don Herring North Mitsubishi

Plano, TX

4.9
1,034 Reviews
Thank you for visiting Don Herring Mitsubishi in Plano, Irving, and Dallas. 19-Time Diamond Chapter of Excellence Award Winner, Highest standard set by Mitsubishi Motors for customer service in all departments. Come see why everyone says We Make It Easy! 0 % APR and No Money Down Financing on All New Mitsubishi. Buy with confidence from the LARGEST MITSUBISHI DEALER IN TEXAS. We strive to offer you the lowest price available online, and pledge to beat any advertised offer in the Metroplex. Thanks for making us the #1 Customer Recommended Mitsubishi Dealer in North Texas!
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4225 West Plano Pkwy

Plano, TX

75093

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Showing 1,034 reviews

September 30, 2013

When I walked in, I only wanted to refinance my Kia. But, Travis, my sales rep, was so super friendly and knowledgeable, I ended up buying a new car. It did take 3 hours from start to finish, but they made t More

by allensusan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis, sales rep
Oct 08, 2013 -

Don Herring North Mitsubishi responded

Congratulations on your new car! Thank you so much for taking the time to share about your experience at Don Herring Mitsubishi and with Travis! I do apologize about the length of time you were here, but glad to hear that your experience was incredibly nice! If we can be of assistance in the future please do not hesitate to let us know. Best, Sherri Herring Hawkins

September 12, 2013

I visited Don Herring Mitsubishi North to test drive the Outlander Sport and walked away with one! Alex was very honest and straightforward. He provided me with an excellent service expereince and made me f More

by flip07in
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 02, 2013 -

Don Herring North Mitsubishi responded

Congratulations on your new Outlander Sport! I am so glad to hear about the great experience you had at the dealership with Alex and Brett! When we say "we make it easy" that is our goal, to make the car buying experience a transparent, fun, smooth experience! We sure do appreciate your business! If for some reason you are unable to get a hold of Alex, please feel free to reach out to me directly. Best, Sherri Herring Hawkins

September 09, 2013

I was shopping for a used car and found a great deal at Don Herring Mitsubishi in Plano, TX. Sale associate Scott Fickert was very helpful and knowledgeable about the products. I am very happy with my purc More

by lidadosser83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 11, 2013 -

Don Herring North Mitsubishi responded

Lida, Congratulations on your new car! Thank you so much for taking the time to write about your experience at Don Herring with Scott. If we can help you with anything in the future please do not hesitate to reach out to Scott, or to me directly. Best, Sherri Herring Hawkins

August 26, 2013

After spending a crazy, emotional time trying to get out of a bad dealon my previous vehicle. I walked out of Don Herring Plano happier than I've felt in a long time. Aaron and Scott stuck their necks out a More

by jmnelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Aaron
Aug 28, 2013 -

Don Herring North Mitsubishi responded

I am so sorry about your previous dealership experience. We strive to make it easy to buy a car, it should be fun! Thank you for taking the time to share the experience you had with Scott and Aaron and congratulations on your new car! We appreciate your business and your recommending Don Herring, that is the biggest compliment we can receive! If there is ever a time that Scott or Aaron are unavailable please contact me directly. Best, Sherri Herring Hawkins

August 21, 2013

Scott was very helpful in the whole process of our car buying experience. We were very skeptical when we walked into the place because of our prior experience with buying a car at another place and w More

by swapna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 21, 2013 -

Don Herring North Mitsubishi responded

Thank you so much for taking the time to share your experience buying your new car from Scott! It sounds like your acquaintance with Scott gave you a pick into why he has been with Don Herring for 7 years. I hear customers who come in for Oil Changes and/or Warranty work that purchased from Scott stopping by to say "hi" to him quite often. We all here at Don Herring appreciate your business! If there is a time that Scott is unavailable please do not hesitate to contact me! Congratulations on your new car! Sherri Herring Hawkins

August 14, 2013

I had a very pleasurable experience trading in my car for a new one much needed. Scott was very attentive to detailed on my trade. What is definitely refer a friend to Scott and we can back to him on any of More

by mgdallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 14, 2013 -

Don Herring North Mitsubishi responded

Congratulations on your new car! I know Scott prides himself on providing an experience worthy of a review, thank you so much for taking the time to share your experience. If there is ever a time that you need assistance, and for some reason Scott is not available, please do not hesitate to contact me. Best, Sherri Herring Hawkins

August 14, 2013

The Customer Service was awesome. They practically had my vehicle ready for me to go when I got there. I did not spend the whole day at the dealership. In and out in 1 hour. Will always trade here. Thx More

by machele07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex, Jonathon, Jeff
Aug 15, 2013 -

Don Herring North Mitsubishi responded

Thank you so much for taking the time to share your experience with Alex, Jonathan and Jeff! We always are striving to exceed our customers expectations not only during the buying process, but through your entire ownership experience. If at any time we fall short of that please let us know so that we can make corrections. Again, thank you so much for your business and congratulations on your new car!

August 12, 2013

I located a car on the internet and called to see if it was available for viewing. Jason asked me to let him verify and call me back. He returned the call within a very short time (less than half an hour) More

by LyndseyTheobald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
Aug 12, 2013 -

Don Herring North Mitsubishi responded

Thank you so much for taking the time to share your experience with Jason and Don Herring Mitsubishi. Part of our mission is to meet and or exceed our customers expectations. We are not perfect though, so if you ever find us falling short please let us know so that we may address the issue. Again thank you so much for your review and congratulations on your new car! Best, Sherri Herring Hawkins

August 11, 2013

Travis did an outstanding job! He went above and beyond while helping me get into a new car. Every detail was looked at and taken care of. More

by b778ea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Aug 12, 2013 -

Don Herring North Mitsubishi responded

It is so nice to hear such nice words about one of our newer sales associates. Don Herring Mitsubishi is fortunate to have many tenured sales associates so anything short of 5 years is "newer". We are committed to exceed our customer's expectations throughout not only the purchase but for the entire ownership experience. If there is anything that we can assist you with in the future please do not hesitate to let us know. Best, Sherri Herring Hawkins

August 08, 2013

I was very impressed with Scott's knowledge of the vehicles he sells. He was the consummate professional - answering every question in great detail and quick to find the answers to questions he could More

by samwh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 12, 2013 -

Don Herring North Mitsubishi responded

We really appreciate you taking the time to share the experience you had with Scott! He keeps us all laughing around here as well ;) We recognize that car buying can be a stressful experience and we try our best to eliminate as much of that stress as we possibly can. As I have said in the past, we are not perfect, if there is ever anything that you see we can improve upon, please do not hesitate to let us know. Best, Sherri Herring Hawkins

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