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Don Herring North Mitsubishi

Plano, TX

4.9
1,029 Reviews
Thank you for visiting Don Herring Mitsubishi in Plano, Irving, and Dallas. 19-Time Diamond Chapter of Excellence Award Winner, Highest standard set by Mitsubishi Motors for customer service in all departments. Come see why everyone says We Make It Easy! 0 % APR and No Money Down Financing on All New Mitsubishi. Buy with confidence from the LARGEST MITSUBISHI DEALER IN TEXAS. We strive to offer you the lowest price available online, and pledge to beat any advertised offer in the Metroplex. Thanks for making us the #1 Customer Recommended Mitsubishi Dealer in North Texas!
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4225 West Plano Pkwy

Plano, TX

75093

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Showing 1,029 reviews

January 13, 2014

My 2014 EVO X needed a 4 wheel alignment which could not be done here in Shreveport, LA. I drove 250 miles to Don Herring where I purchased the car as well. My experience at that dealership has always bee More

by genemariano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAY VANDIVER, JT Turner
Jan 13, 2014 -

Don Herring North Mitsubishi responded

Thank you so much for your continued business and your kind words! I am so pleased to hear about your experience in our Service Department with JT and Jay. Our mission is to exceed our customers expectations throughout the purchase and ownership experience, however, we are human, if at anytime you see something we can improve upon please let us know. We do track days from time to time, let me know if you would be interested in coming in for one! Best, Sherri Herring Hawkins sherrih@donherring.com

January 07, 2014

I would like to thank Scott and the team at Don Herring Mitsubishi for their assaitance in my quest to find the right new car for me. Scott was very knowledgable about the product line and available featur More

by lmarten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 17, 2014 -

Don Herring North Mitsubishi responded

Congratulations on your new car! We appreciate your business! We also appreciate the time you took to share your kind words about Scott and the Plano team. If there is anything we can assist you with in the future please let me know. Best, Sherri Herring Hawkins sherrih@donherring.com

December 28, 2013

Made everything very easy and were happy to work with what I needed. Welcoming and family feel. Glad I purchased my first new car here. More

by Aleeseg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodrick
Dec 30, 2013 -

Don Herring North Mitsubishi responded

Congratulations on your first new car! I am so happy to read your kind words. We appreciate you taking the time to share about your experience! If you ever have any questions or need assistance in the future please to not hesitate to let us know. Best, Sherri Herring Hawkins

December 16, 2013

The first time i enter to the dealer Mr Johnson he recived us perfect and he help us to buy the car the we needed , thanks ! More

by Marciaac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
Dec 17, 2013 -

Don Herring North Mitsubishi responded

Congratulations on your new car! We appreciate your kind words. Please let us know if there is any thing we can assist you with in the future. Best, Sherri Herring Hawkins

December 14, 2013

Was doing some comparison shopping on an Outlander with Don Herring and Mitsubishi dealership in Hurst. Trying to decide if I should drive the extra distance and wanted to do some of the homework from the More

by txlunchlady
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
GiGi, Jason Johnson
Dec 30, 2013 -

Don Herring North Mitsubishi responded

I am very sorry to hear about the experience you had. One of the reason we participate in the DealerRater Certified Dealer Program is our commitment to providing high quality customer service. However, based on your review you did not share that experience. This is very disappointing to hear, and I thank you for your feed back. I will use this feedback to help try and make us better. Best, Sherri Herring Hawkins

September 30, 2013

When I walked in, I only wanted to refinance my Kia. But, Travis, my sales rep, was so super friendly and knowledgeable, I ended up buying a new car. It did take 3 hours from start to finish, but they made t More

by allensusan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis, sales rep
Oct 08, 2013 -

Don Herring North Mitsubishi responded

Congratulations on your new car! Thank you so much for taking the time to share about your experience at Don Herring Mitsubishi and with Travis! I do apologize about the length of time you were here, but glad to hear that your experience was incredibly nice! If we can be of assistance in the future please do not hesitate to let us know. Best, Sherri Herring Hawkins

September 12, 2013

I visited Don Herring Mitsubishi North to test drive the Outlander Sport and walked away with one! Alex was very honest and straightforward. He provided me with an excellent service expereince and made me f More

by flip07in
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 02, 2013 -

Don Herring North Mitsubishi responded

Congratulations on your new Outlander Sport! I am so glad to hear about the great experience you had at the dealership with Alex and Brett! When we say "we make it easy" that is our goal, to make the car buying experience a transparent, fun, smooth experience! We sure do appreciate your business! If for some reason you are unable to get a hold of Alex, please feel free to reach out to me directly. Best, Sherri Herring Hawkins

September 09, 2013

I was shopping for a used car and found a great deal at Don Herring Mitsubishi in Plano, TX. Sale associate Scott Fickert was very helpful and knowledgeable about the products. I am very happy with my purc More

by lidadosser83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 11, 2013 -

Don Herring North Mitsubishi responded

Lida, Congratulations on your new car! Thank you so much for taking the time to write about your experience at Don Herring with Scott. If we can help you with anything in the future please do not hesitate to reach out to Scott, or to me directly. Best, Sherri Herring Hawkins

August 26, 2013

After spending a crazy, emotional time trying to get out of a bad dealon my previous vehicle. I walked out of Don Herring Plano happier than I've felt in a long time. Aaron and Scott stuck their necks out a More

by jmnelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Aaron
Aug 28, 2013 -

Don Herring North Mitsubishi responded

I am so sorry about your previous dealership experience. We strive to make it easy to buy a car, it should be fun! Thank you for taking the time to share the experience you had with Scott and Aaron and congratulations on your new car! We appreciate your business and your recommending Don Herring, that is the biggest compliment we can receive! If there is ever a time that Scott or Aaron are unavailable please contact me directly. Best, Sherri Herring Hawkins

August 21, 2013

Scott was very helpful in the whole process of our car buying experience. We were very skeptical when we walked into the place because of our prior experience with buying a car at another place and w More

by swapna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 21, 2013 -

Don Herring North Mitsubishi responded

Thank you so much for taking the time to share your experience buying your new car from Scott! It sounds like your acquaintance with Scott gave you a pick into why he has been with Don Herring for 7 years. I hear customers who come in for Oil Changes and/or Warranty work that purchased from Scott stopping by to say "hi" to him quite often. We all here at Don Herring appreciate your business! If there is a time that Scott is unavailable please do not hesitate to contact me! Congratulations on your new car! Sherri Herring Hawkins

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