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Don Herring North Mitsubishi

Plano, TX

4.9
1,029 Reviews
Thank you for visiting Don Herring Mitsubishi in Plano, Irving, and Dallas. 19-Time Diamond Chapter of Excellence Award Winner, Highest standard set by Mitsubishi Motors for customer service in all departments. Come see why everyone says We Make It Easy! 0 % APR and No Money Down Financing on All New Mitsubishi. Buy with confidence from the LARGEST MITSUBISHI DEALER IN TEXAS. We strive to offer you the lowest price available online, and pledge to beat any advertised offer in the Metroplex. Thanks for making us the #1 Customer Recommended Mitsubishi Dealer in North Texas!
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4225 West Plano Pkwy

Plano, TX

75093

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Showing 1,029 reviews

September 17, 2015

Amazing salesman, amazing service! Thank you Scott & Don Herring Plano for making the otherwise arduous task of buying a car more enjoyable. From passing the time with good conversatio More

by Skeevan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sep 21, 2015 -

Don Herring North Mitsubishi responded

All of us here at Don Herring Mitsubishi strive to change the way people look at buying a car, we truly do try and make it as easy as possible. I am glad to hear that Scott was able to make it a more enjoyable experience. Congratulations on your new car, and thank you so much for giving us the opportunity to assist you with your purchase. Please let us know any time that we may assist you in the future, be it questions about how a feature works or with the routine maintenance. Best, Sherri Herring Hawkins

September 13, 2015

I don't just like my new car... I love it !! My experience with Don Herring Mitsubishi is beyond belief... Finally a dealer who truly cares about his customers... I have had the most pleasant exp More

by carolpreston1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brett Cantrell
Sep 21, 2015 -

Don Herring North Mitsubishi responded

Ms. Preston, Congratulations on your new Outlander! Wow! Thank you for all the kind words! We sure do appreciate your repeat business including all the maintenance that you had done in our Service Department. Scott takes pride in his career and it shows by the little things he goes out of his way to do. One of the highest compliment that Scott can receive is that of a referral, thank you for offering to send him some! We are still human though, so if we mess up we would like to know about that too! The only way we can continue to improve on our skills is through your feedback. Best, Sherri Herring Hawkins

September 03, 2015

best exp i ever had if you want a new or used car at a great dealer and personal experience I would recommend you go to don herring Mitsubishi and talk to Brett Cantrell. More

by william
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Cantrell
Sep 08, 2015 -

Don Herring North Mitsubishi responded

Mr. Blackburn, Thank you so much for your kind words. I am so glad that Brett was able to assist you with the problems that you were facing in the car buying process. We strive to exceed our customers expectations throughout their ownership experience, if we ever fall short please let us know. We know there are many placed out there to purchase a car and we appreciate your business. Best, Sherri Herring Hawkins

August 29, 2015

2012 4WD Lancer. Best car buying experience. As soon as my wife and I arrived we were greeted by everyone. Then we had the pleasure of meeting Scott, awesome salesman. Great personality, showed More

by JoeC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 01, 2015 -

Don Herring North Mitsubishi responded

Congratulations on your new Lancer! Thank you so much for taking the time to share about your purchasing experience! Scott works very hard for his customers and does take pride in what he does. I am glad that Scott and the team were able to get you in and out in a timely manner. We know there are many places that you can purchase a car at, thank you for allowing us the opportunity to earn your business. Best, Sherri Herring Hawkins

August 23, 2015

Great experience! I s enjoyed to have my car serviced at this dealership. I came in without any appointment for the vehicle state inspection, I was told that it would t More

by Elena P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT Turner
Aug 25, 2015 -

Don Herring North Mitsubishi responded

Elena, Thank you for giving us the opportunity to assist you with your State Inspection. I am happy to year that we were able to complete the process and get you on your way faster than promised! I will be sure to let JT know of your great experience. Please let us know how we may assist you in the future. Best, Sherri Herring Hawkins

August 15, 2015

Awesome,nice guy My experience was awesome and great guy,love the car,going to send my oldest son to see Scott and hope he can get a new car too. More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 18, 2015 -

Don Herring North Mitsubishi responded

Congratulations on your new car! We know that there are a ton of dealerships to choose from and we appreciate you giving us the opportunity to assist you. I will be sure to pass on your kind words to Scott. We are dedicated to exceed your expectations throughout your entire ownership experience not just the purchase process. All the best, Sherri Herring Hawkins

Aug 18, 2015 -

Don Herring North Mitsubishi responded

Congratulations on your new car! We know that there are a ton of dealerships to choose from and we appreciate you giving us the opportunity to assist you. I will be sure to pass on your kind words to Scott. We are dedicated to exceed your expectations throughout your entire ownership experience not just the purchase process. All the best, Sherri Herring Hawkins

August 14, 2015

Thorough and Fast Dropped my car off at 12:30. They said it would be done in 2.5 hours. They were done in 2 hours. The people are friendly and the service was outsta More

by Muttley98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : JT Turner
Aug 14, 2015 -

Don Herring North Mitsubishi responded

Thanks so much for allowing us the opportunity to assist you with the service on your vehicle! We know we are not the only facility in town and really appreciate your business! Our goal it to exceed our customers expectations and I am happy to hear that we succeeded! I will be sure to pass along your accolades to JT and the rest of the Service Team here! If there is a time that you see something that we can improve upon let us know that too! We need your feedback to make sure we are doing our best! Best regards, Sherri Herring Hawkins

August 09, 2015

Quality I've had my Outlander for two years and all service done at Don Herring in Plano. I am always treated like a VIP. The service is always quick and my v More

by n8vTxn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT Turner
Aug 10, 2015 -

Don Herring North Mitsubishi responded

Thank you so much for your continued business! We appreciate the time you took to leave this review about the service you received from JT. I am happy to hear about how smooth your visit with us went! Thank you so much for all your kind words. We are always working to get better, so if there is anything you see we can improve on, let us know. Best, Sherri Herring Hawkins

Aug 10, 2015 -

Don Herring North Mitsubishi responded

Thank you so much for your continued business! We appreciate the time you took to leave this review about the service you received from JT. I am happy to hear about how smooth your visit with us went! Thank you so much for all your kind words. We are always working to get better, so if there is anything you see we can improve on, let us know. Best, Sherri Herring Hawkins

August 09, 2015

Excelect Service I met with Scott Fickert in my quest to purchase a new car. It has always been a dream of mine to buy a brand new car right off the show room floor an More

by JBoulet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 10, 2015 -

Don Herring North Mitsubishi responded

Congratulations on your new Mitsubishi! We appreciate the time you took to leave this review about your experience purchasing your new car from Scott. Our goal is to exceed our customers expectations not only during the purchase process but throughout your entire ownership experience. That being said, if there is ever a time that we do not accomplish that goal we want to hear about it! Any feedback that we are given helps us be a better place to do business with. Best, Sherri Herring Hawkins

August 07, 2015

Car battery died Over the weekend I went out to start my Outlander Sport only to find it would not start. I called Mitsubishi roadside assistance and waited over 3 hou More

by Darcy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, JT Turner
Aug 10, 2015 -

Don Herring North Mitsubishi responded

Darcy-Thank you for your kind words! It means a lot that you took the time to share about your experience with JT and Tony! We strive to exceed our customers expectations! I am sorry that your experience with roadside assistance was not as pleasant. Thank you for that feedback that we can take to Mitsubishi. Please let us know the next time we may be of assistance to you. Best, Sherri Herring Hawkins

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