Don Herring North Mitsubishi

Wonderful Great people to deal with, outstanding service willing to bend backwards to help you out. Make sure you will leave with the vehicle you came for. Great people to deal with, outstanding service willing to bend backwards to help you out. Make sure you will leave with the vehicle you came for. More

Service Nothing bad to say. No complaints. The recall work was done in the time they said it will be done. On time and courteous. Will be seeing them a lot! Nothing bad to say. No complaints. The recall work was done in the time they said it will be done. On time and courteous. Will be seeing them a lot!!! More

Excellent service Thank you for taking the time to leave us a riview .i am glad that Mr. Scott was able to assist me for my new car thank you Thank you for taking the time to leave us a riview .i am glad that Mr. Scott was able to assist me for my new car thank you More

My experience with buying my first new car I drove up to the dealership on March 31st on my way to my job to finish up some online training. When I stopped out front Scott walked up to my car a I drove up to the dealership on March 31st on my way to my job to finish up some online training. When I stopped out front Scott walked up to my car and asked me how he could help me out. After I explained my interest in getting a loan and my curiousity in the process of getting approved Scott invited me inside to chat about the way that Don Herring does their financing. In no time at all he explained that even people with barely used credit and some knocks on my credit history have a chance at getting approved. I was skeptical of this claim since I had been denied a loan from Kia, Mazda, and Honda within the last two years in my search for my first new car. Scott walked me through the process of getting a loan and how I could avoid taking hits to my credit score by running a soft inquiry instead of them automatically assuming I wanted to run a hard inquiry. Since he asked my permission and the outlook for getting a loan was good I proceeded with a hard inquiry to the bank. I was approved for the first time ever since my search began five years ago. I had stipulations in order to get the loan I was approved for which included my current car, 1998 Mazda Protege ES 1.5L w/205,000 miles, and getting full coverage insurance before I could drive off. After the deal went through and Scott showed me my new 2017 Mitsubishi Mirage (hatchback) in depth I was able to drive away the same day I showed up with my simple questions about their loan process. I am definitely recommending Don Herring Mitsubishi in Plano, Texas to my friends and family. They took care of someone like me who has a lot of credit hits and it's the first time I've ever felt trusted by a dealership enough to make it all the way through the process. I'm now driving my new car and getting compliments from my family on the quality of the model and it's nifty "trick" that the CVT transmission can do by switching into Drive-S to use as an engine brake when coming to sudden stops. The label list the MPG as 37/41 but my average has been 40/47 in my style of driving. I'm definitely buying my next car from Don Herring Mitsubishi. More

Phillip was our salesperson, great customer service!! Phillip's service was a real displayed of Don Herring's mission statement. One of the few times in which we could relate to the statement on a busines Phillip's service was a real displayed of Don Herring's mission statement. One of the few times in which we could relate to the statement on a business card-"dedicated to exceeding customer's expectation and consistently providing professional, honest, friendly and courteous service" More

Excellent Service I went in with a specific vehicle I was already interested in. Scott helped to make sure that the entire process went as smooth and easy as possible. I went in with a specific vehicle I was already interested in. Scott helped to make sure that the entire process went as smooth and easy as possible. I would definetly recommend this place and Scott did everything he said he would try to do plus more. Excellent customer service experience - Angela M. More

Tire issue Recently had a blown tire 2 months into my outlander ownership. - wood piece that made the tire unrepairable - Scott @ the dealership pulled some stri Recently had a blown tire 2 months into my outlander ownership. - wood piece that made the tire unrepairable - Scott @ the dealership pulled some strings and had the tire fully replaced at no charge (weren’t required to do this by any means) really went above and beyond a salesperson’s role! Appreciate the commitment to customer svc by Scott and the Don Herring team! More

Great Experience I can’t say enough about how easy it was to buy a car from Will Flores at Don Herring Mitsubishi. It was pressure free and I got an amazing deal on th I can’t say enough about how easy it was to buy a car from Will Flores at Don Herring Mitsubishi. It was pressure free and I got an amazing deal on the car that I was looking for. Car buying can be stressful and this just wasn’t. Highly recommend this dealership and Will in particular. More

Edwin was so helpful! I had an apoinment on Saturday morning and I had to be at work at 10am. Edwin made sure my car was serviced and out on time. I made it to work with ti I had an apoinment on Saturday morning and I had to be at work at 10am. Edwin made sure my car was serviced and out on time. I made it to work with time to spare. I really appreciate thst he went over and beyond to make sure my car was done in a timely manner. More