Don Herring North Mitsubishi

Horrible customer service! I have been having problems with my CarPlay receiver for over a year since I bought my Outlander Sport Limited Edition. No one at Don Herring will hel I have been having problems with my CarPlay receiver for over a year since I bought my Outlander Sport Limited Edition. No one at Don Herring will help and Mitsubishi customer service won’t help either. They have passed up many opportunities to help and the service department is not even trained on this. There seems to be zero tech support offered for the electronics in the car. I’m stuck with it until I trade the car in and I will not go back to Don Herring or buy another Mitsubishi. More

Excellent Customer Service It was the best , fastest, easiest buying experience ever in my life. I didn’t think I would get a car, never imagined a bran new car. My salesman All It was the best , fastest, easiest buying experience ever in my life. I didn’t think I would get a car, never imagined a bran new car. My salesman Allan was top notch and very pleasant to work with. Very awesome experience!! More

Great customer service Allen was.great friendly a joy to talk to everyone is nice and understanding my family all have cars from the same dealer customer service Allen was.great friendly a joy to talk to everyone is nice and understanding my family all have cars from the same dealer More

As promised I was able to schedule my car maintenance, was met by a service representative when I dropped off the car, received an update call to obtain my appro I was able to schedule my car maintenance, was met by a service representative when I dropped off the car, received an update call to obtain my approval on work, and received a call as promised when work was done. It is so pleasant to have people do what they say they’re going to do when they say they’re going to do it More

Buying a car can be fun! Scott... it was a great experience and buying a car should be fun. Thank you for all your help Scott. I would definitely come back to you to buy my Scott... it was a great experience and buying a car should be fun. Thank you for all your help Scott. I would definitely come back to you to buy my next one. More

Thank You Don Herring Mitsubishi I want to think Jarryd for helping me find my new car and make this a easy experience and quick. I will tell all my friends and family to come to Don I want to think Jarryd for helping me find my new car and make this a easy experience and quick. I will tell all my friends and family to come to Don Herring Mitsubishi!!! Thank You More

Honest, upfront, no pressure service I had s great experience buying a outlander sport. Scott was very easy to work with and was a straight shooter. I found the car online and went in fo I had s great experience buying a outlander sport. Scott was very easy to work with and was a straight shooter. I found the car online and went in for a test drive . Within a few hours I was driving home in my new car and was completely satisfied and happy with the entire process from start to finish. More

Pride in helping people My wife and I traveled around 4 hours through heavy traffic late in the day. When we arrived late in the evening, they greeted us at the front and we My wife and I traveled around 4 hours through heavy traffic late in the day. When we arrived late in the evening, they greeted us at the front and we started the process of getting a new car. We were given plenty of information despite the fact they were very near closing time. We returned the next day and soon after they offered us a deal that we accepted for our new 2018 Outlander Sport. Scott was super-informed about the ins and outs of our new car and answered every question we had for him before driving off the dealership. I served proudly in the Army and Scott showed us his own pride in doing his job as well. Well done Scott !!! More

Awesome service! They have fast and efficient sales and service! Even with less than perfect credit, they're team had the paperwork ready in about 3 hours. They have fast and efficient sales and service! Even with less than perfect credit, they're team had the paperwork ready in about 3 hours. More

Best Service Around Don Herring has the BEST service around. While their driver, Blase, was taking me home I received a call from my son's school. My son had a ring stuck Don Herring has the BEST service around. While their driver, Blase, was taking me home I received a call from my son's school. My son had a ring stuck on his finger. And Blase told me he would take me to the school! When we arrived, Blase came in with me so that he could help if he could. The school nurse, me, Blase, and the maintenance man worked on this for a great length of time with no results. It appeared that I would need to take my son to the hospital and pay the huge fees included in this. My son was in pain and swelling quickly. Blase asked if he could bring me and my son back to the dealership so the maintenance could take care of it. I agreed that it would be better for us to save the ER fees. Blase drove us around to the garage, we showed Shaggy my son's finger. Shaggy then got some strong pliers and cut the ring off. It was an amazing moment for my son and I was thrilled! Thank you Blase, Shaggy, and Don Herring for all of your fantastic service! This is the reason we drive all the way to Plano to your dealership! More