Don Herring Mitsubishi Irving - Service Center

The service department is always professional and consistent. I trust them with my car. Chase always kept in contact with me and documented everything that I will need in the future for my car mainte consistent. I trust them with my car. Chase always kept in contact with me and documented everything that I will need in the future for my car maintenance. More

Great job. Appreciate all they did. Very friendly and customer service all around. The check in was so easy and the check out was ver simple customer service all around. The check in was so easy and the check out was ver simple More

As a person quite new to Mitsubishi, the service manager was very helpful. Answered my questions, got me in early and out quite efficiently. Thanks! was very helpful. Answered my questions, got me in early and out quite efficiently. Thanks! More

Definitively using them in the future!! Last night after work, my wife's car literally shout down while she was pulling into the driveway. Tim Langston was very helpful and reassuring and a Last night after work, my wife's car literally shout down while she was pulling into the driveway. Tim Langston was very helpful and reassuring and assisted us in getting her vehicle transported to the dealership for warranty work (the transmission valve body was at fault). Tim contacted us this morning before the time he had promised with a status update and recommendations to consider for better performance of her vehicle. Then Larry, the service manager, got on the telephone to assure both my wife and me that they would deliver her car to her after completion of the work. Her car was towed over 50 miles to the dealership, I am returning from out of town, and he personally delivered my wife's car to our residence to ensure that she has her car for her employment. Definitely recommend this service team for any repairs!! Great job and customer service from both Tim and LArry!! More

Service was great as always Went in for an inspection. Dropped of my car. Got a call to pick it up about an hour later. They provided me with the inspection report and did a comp Went in for an inspection. Dropped of my car. Got a call to pick it up about an hour later. They provided me with the inspection report and did a complementary car wash. Service was great and the staff was really friendly. More

Free oil change An hour and 10 minutes for oil change, however communication with service manager about service expectations was good at the end with his apology. No An hour and 10 minutes for oil change, however communication with service manager about service expectations was good at the end with his apology. Not sure who he was, he told me but I forgot and I don’t have the paperwork handy More

Exceptional service. I've given the review 5 star rating because I've been with Mitsubishi since 2011 my car has over 205 thousand miles the service is exceptional every v I've given the review 5 star rating because I've been with Mitsubishi since 2011 my car has over 205 thousand miles the service is exceptional every visit I wouldn't go anywhere else. More

Service at Irving location Highly professional addressed all the concerns very quickly Hats off to the Service manager for understanding the concerns and for providing an outs Highly professional addressed all the concerns very quickly Hats off to the Service manager for understanding the concerns and for providing an outstanding service. A great effort More

Outstanding service friendly service, knowledgeable, always knowing what we need, made sure that we were satisfied, made sure we got the vehicle that we wanted, made sure friendly service, knowledgeable, always knowing what we need, made sure that we were satisfied, made sure we got the vehicle that we wanted, made sure that the car was in excellent condition More

Great Service I bought a part at the dealership and the manager Larry helped me with my car service as well for a great price. He was very kind prompt and took car I bought a part at the dealership and the manager Larry helped me with my car service as well for a great price. He was very kind prompt and took care of my request within one day. More