Don Herring Mitsubishi Irving

Javier met us at the door with a smile and a warm handshake. He is very personable, and not the least pushy! Having been in sales myself, I am aware of the "sales pitches" and tactics that are wide handshake. He is very personable, and not the least pushy! Having been in sales myself, I am aware of the "sales pitches" and tactics that are widely used. Javier visited with us, answered questions and let us make our own decision. He is great! Very knowledgeable about the car itself. And, if we asked a question he couldn't answer, he didn't lie. He went and got the answer from a supervisor. Very impressive! More

I went in looking to get a used car and trade in my money pit. I had been at a couple of other dealerships and Don Herring was able to give me my asking price on the trade in and then some. They were able to pit. I had been at a couple of other dealerships and Don Herring was able to give me my asking price on the trade in and then some. They were able to wash my negative equity by me getting a brand new car. Walter worked with me on a couple of nights as my schedule problems. He was very professional as well as Gerardo. I ALMOST did not buy a car from them as one of the Managers offer me 1000 for my trade. After Gerardo and walter found out they went the extra mile to make sure I was treated right and they gave me more than my asking price. Aron, Jonathan,Walter and Gerardo are the ones that really shows what costumer service is about. More

Dealers are generally a bit more pricey on their service than a local repair shop. But when you figure in the aggravation of having to have work done and pay for it more than once, you do not always come o than a local repair shop. But when you figure in the aggravation of having to have work done and pay for it more than once, you do not always come out ahead. I specifically want to recognize Ebby, the Service Manager and Ivan, the Lead Mechanic at Don Herring Mitsubishi - Irving. I have come to know these guys very well over the past 5+ years. They always greet you with a smile, are very professional, and perform quality work. They are always more than helpful when I have car repair needs. I can recommend DHM - irving Service Dept for anyone needing good quality auto repair. Mike - Irving TX More

i bought a 2011 mitsubishi lancer from this dealership. i had a problem with the my bluetooth connection and there was a crack on passenger mirror but they took care of it. i had a problem with the my bluetooth connection and there was a crack on passenger mirror but they took care of it. More

I visited Don Herring Mitsubishi of Irving on January 14 to co-sign with my brother; they ran credit inquiries and we could not find a deal. My brother bought a car from somewhere else. Now in February 6, t to co-sign with my brother; they ran credit inquiries and we could not find a deal. My brother bought a car from somewhere else. Now in February 6, they suddenly ran credit inquiries on me and when I called they said I should have let them know that my brother already purchased a car! I told them that I signed and permitted them to run credit inquiry on January 14 and how come they run it on February 6, and again without contacting me. The next day February 7, they again ran Hard Credit Inquiry on me and did not return or response my call. I figured out they are trying to exploit my immigrant status and initial credit stage, and kind of blackmailing me by running unnecessary credit inquiries, so that I buy car from them. More

My car purchase here was great. The employees there displayed great customer service and were not like the usual pushy sales people I have come in contact with at other dealerships. They got me a grea displayed great customer service and were not like the usual pushy sales people I have come in contact with at other dealerships. They got me a great deal on the perfect car for me. I will definitly return there for my next car purchase. More