Don Herring Mitsubishi Irving
Irving, TX
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Gerardo went above and beyond to get me into the vehicle I wanted. He also got the most for my trade in. I will defiantly recommend Gerardo and Don Herring Mitsubishi to everyone who is looking for a new ve I wanted. He also got the most for my trade in. I will defiantly recommend Gerardo and Don Herring Mitsubishi to everyone who is looking for a new vehicle. More
Before I entered the dealership, I felt welcomed. Greg Eaglin opened the door for me and I was impressed. I was quickly directed to Johnathan who directed me to Greg. I was even more impressed with Gre Eaglin opened the door for me and I was impressed. I was quickly directed to Johnathan who directed me to Greg. I was even more impressed with Greg as he patiently and enthusiastically waited through the period of processing the deal. Then, I went to Tim for the final part of the process. He was great, too. In conclusion, it was indeed a great experience and would not hesitate to recommend Don Herring dealership to my friends and associates. Thanks for a great experience and deal. It was a wonderful experience. Barbara Bostic More
We were shopping for a Lancer Evolution in many MANY dealerships throughout the metroplex; Weatherford to Arlington to Plano and anywhere in between, and finally settled on Don Herring Mitsubishi in Irv dealerships throughout the metroplex; Weatherford to Arlington to Plano and anywhere in between, and finally settled on Don Herring Mitsubishi in Irving. The weather that weekend had been bitterly cold, windy and occasionally rainy, but Issac was the only salesman at any of the dealerships who braved the elements to greet us while we roamed the lot. After getting to know us a bit better over some hot chocolate, he pulled around a white GSR model; exactly what I had been looking for. After a test drive, I was hooked, but the price was a little more than I was hoping to pay. I indicated that I had found a similar model for less at another dealership and Jason helped explain some of the gimmicks used by less reputable internet ads to lure customers through the door... but still negotiated a lower price and fantastic interest rate that was fair for both of us. He also was very knowledgeable on all things Evo-related and informed us about local track days that the dealership helps sponsor. This is definitely the place to go if you're looking to buy an Evo. There are enthusiasts working here, not just salesman. I took delivery on the car later that week (by my own choice), and Tim had us in and out of his office in about 20 minutes after explaining all the financial paperwork we were signing and giving us our warranty information. Finally, after gassing up the car, Issac helped walk us through all the regular usage buttons (steering wheel controls, etc) and some uncommon locations for things we might have otherwise overlooked (battery and washer fluid in the trunk, etc) as well as sync up my smartphone to the car's Bluetooth. Gave us a handshake and we were on our way. :) All in all a low pressure and friendly experience. More
It was a great experience, I went in about a week ago to look and drive the car, Xavier was great, he was very knowledgeable and friendly. After about a week I received a call from Tim Carpenter asking if look and drive the car, Xavier was great, he was very knowledgeable and friendly. After about a week I received a call from Tim Carpenter asking if I had purchased a car yet. I explained to him I had been looking around and honestly had received a couple of better deals. He asked for the amount and to give him a few hours. I received a call back within the hour, he told me they would beat the deal and if I wanted the car, it would be ready in an hour. It was a great experience, they made the process easy and simple. There are many reasons why I love mitsubishi, but the one reason I would go back to Don Herring is for the great customer service. More
I gave this outstanding review because Gigi and Jason made this whole process easy and enjoyable. They both went above and beyond to ensure I got the exact car I wanted. They also went the extra mile to made this whole process easy and enjoyable. They both went above and beyond to ensure I got the exact car I wanted. They also went the extra mile to ensure the financing was the best it could possibly be to keep my payments in a price range that I was comfortable. I will definitely be back!!! More
From the initial moment when I considered purchasing a vehicle to driving off the lot in my new car, the process was easy, enjoyable & like nothing I expected from a dealership. Each staff member I worked vehicle to driving off the lot in my new car, the process was easy, enjoyable & like nothing I expected from a dealership. Each staff member I worked with (Jonathan Lopez, Walter & Tim) impressed me with their excellent customer service & ultimately with their skills to listening to what I, as the customer, wanted!! I would recommend Don Herring Mitsubishi Irving to EVERYONE!!! :-) awesome experience & I am still loving my new car!! More
I have purchased 2 cars from this location. They have done all my service, until now. On Oct 14, took my Mitsubishi in for an oil change. After an hour and 45 min, the service manager( this is a new pe done all my service, until now. On Oct 14, took my Mitsubishi in for an oil change. After an hour and 45 min, the service manager( this is a new person) came in and said my car needed a new air filter and cabin filter. I told him I normally do the air filter myself. He said the cabin filter had to be changed by a Licensed Mechanic? When my car was returned, it had not been vacuumed and was streaked and still dirty. Apparently, the battery had been disconnected and all my radio stations deleted. Dont know why. Also, someone had rummaged through the console and glove box. When I went to purchase an air filter and cabin filter, I was told my car does not have a cabin filter. Approx 2 weeks later, I noticed both low beam headlights were out. I took the car back to the service dept. I did not have an appt. They were very busy and I was told to leave my car and they MIGHT be able to get it checked out by the end of the day. This was a Fri. I did not have a ride and told them I would bring it back. The man, who did not introduce himself came out as I was driving off and said wait and he would have someone look at it right fast. He took my car into the garage. About 15 min later, he returned with my car. He said the light switch was bad, they could not get power to it. I told him I would call next week and make an appt to bring my car back. On my way home, I stopped at Hurst Autoplex, Mitsubishi. The service manager greeted me and I told him my problem. He immediately took my car into the service area. He came back in less than 5 min saying BOTH headlight bulbs were burned out and brought them in to show me. He said it was odd that both bulbs were blown at the same time. There must have been some sort of electrical issue. They did check and did not find anything. Less than an hour later, the bulbs were replaced and I was on my way. Looking back, I have to wonder why it took so long to change the oil and why my battery had been un-connected at Don Herring. Did the mechanic do something? Something has changed at Don Herring, all new faces. I miss Ebby, the service manager. He was an asset to your company, always very polite and helpful. More
I am a Wounded Warrior from the Army and I was given a great deal on a vehicle that fit all 5 of my children, my wife and I, and even my brother-in-law that lives with us and the dog too!!! The 15 passen great deal on a vehicle that fit all 5 of my children, my wife and I, and even my brother-in-law that lives with us and the dog too!!! The 15 passenger van was the perfect fit for us and Don Herring and Mike Rice and Jason Bell really made it all happen not once but twice and have over exceeded our expectations on both vans we needed. Thank you to all of you for working so hard and doing a 5 star worthy job for my family!! Sgt T. More
This was my third car purchased here at Don Herring Mitsubishi and will I definitely will be back in the future !!! Thanks Guys so much !!! Mitsubishi and will I definitely will be back in the future !!! Thanks Guys so much !!! More
The best dealership experience I've ever had! Extremely friendly, professional and courteous staff. They worked really hard to help me finance a new car. The sales representative Greg Eaglin was Extremely friendly, professional and courteous staff. They worked really hard to help me finance a new car. The sales representative Greg Eaglin was very knowledgeable about their product line as well as giving his honest evaluations of the types of vehicles that would fit my budget and needs. Although I spent about 6 hours at the dealership test-driving cars and waiting for the finance paperwork, Greg remained focused and attentive. The credit/finance office guys are awesome, too! Have you ever before heard of a car dealership actually finding a way to lower the agreed-upon monthly payment by $25 a month? These gentleman did just that. Tim called me back two or three days after I made the purchase with this good news. I have an awesome warranty package as well as roadside assistance included in my monthly payment. The Mitsubishi Outlander Sport that I purchased is amazing ... I keep discovering new, cool features every day. This vehicle gets excellent safety, mileage and style reviews from the major auto consumer report sites. All of my friends love the looks of my OS ... a friend's pre-teen son even said "Wow! That's the car I want when I'm old enough to drive!" If a vehicle's appearance passes a 10-year-old boy's "test", it must be a winner. More