Don Herring Mitsubishi Irving

Who's running the business? Inquired about a vehicle online. Filled out a information sheet about a vehicle. Jessica contacted me. I told her up front. That I just bought a new c Inquired about a vehicle online. Filled out a information sheet about a vehicle. Jessica contacted me. I told her up front. That I just bought a new car. And that I wanted to trade it in for now less than $21,000 to $23,000. She told me that it should be a problem. That to just come in and let the sales manager Jason Bell, look at the vehicle. When I arrived I was meet by Walter Murga. He was very friendly. Took my information. And informed me that Jessica wasn't in the office. After we discussed pricing he went and talked to a manager. I was informed the price I saw online for the vehicle was $34,000. When it is listed for $31,000. He told me my payments would be around $900 a month. Told him that was not worth my time. He then went and spoke with Jason. Jason then came and spoke with me. He told me I would only get $18,500 for my brand new car I bought. I told him Jessica told me that I would get $22,000 to $23,000. He told me she shouldn't have told me that. And then was informed that my monthly payments would be over a $1000. I'm being told three different things by three different people. I will not be sending them my business, or anyone else's. People here need to stick by their words. More

Awesome Experience I just bought my car yesterday. My experience was awesome. I filed bankruptcy earlier this year. I am about a week from being discharged and I did not I just bought my car yesterday. My experience was awesome. I filed bankruptcy earlier this year. I am about a week from being discharged and I did not think I would be able to get into a car. Not only was Joe Esnard able to get me into a car he put me into a brand new car. A car that is safe and off the ground for my babies. I could not have asked for a better experience. They exceeded all my expectations. More

Sweet pea My experience was the best. Walter was knowledgeable and helpful . Show us the differences between the Outlander and the Outlander sport. I will co My experience was the best. Walter was knowledgeable and helpful . Show us the differences between the Outlander and the Outlander sport. I will continue to do business with Don Herring More

Irving better than Plano I spent the day bouncing from dealer to dealer, jostling the salesmen with my fickle urgency to leave, seeing who would bring the right stuff to my at I spent the day bouncing from dealer to dealer, jostling the salesmen with my fickle urgency to leave, seeing who would bring the right stuff to my attention. As it happens, I was testing out a used Toyota here, that I thought I liked, but I had to ask what Mitsubishi had similarly while I was in the lot. Great Scott! This model felt me! I couldn't seem too desperate, so I kindly refrained from filling out their survey of hopes and dreams to pursue the same venture elsewhere. Later that day, I went to the Don Herring in Plano. I wanted a test drive. I was designated shotgun... Okay I guess, but the point was to feel if I was good in it, not if the guy in the tie knew how to drive and talk at the same time. Looking at reviews, I knew noise and poor acceleration were the downsides of this vehicle. When this guy asserted his encompassing view, He pointed to lack of cupholders. When I low-balled my budget so as to actually stay within budget, he gave me figures at a negotiation 1k above sticker plus add-ons I told him I don't want. I called the guys in Irving, which basically saved me 3k on my metal squeeze. In fact, after the purchase I had every employee's attention, as if I was a god before them. A round of handshakes on me, and everyone, whether feigning or sincere, congratulated me on the dip in my savings. If I'm looking for another Mitsubishi, this would be the first place I'd consider buying. More

"Sold Two Vehicles They are So Professional" Excellent dealership. Salesperson was very helpful, patience and "no" pressure. The management of the dealership made it a point to not only introdu Excellent dealership. Salesperson was very helpful, patience and "no" pressure. The management of the dealership made it a point to not only introduce themselves but to ask about what my needs/wants were in an auto and a dealership. Everyone at Don Herring was a very good listener, responded to my expectations and delivered with the exact auto at the price I wanted. I have driven 3 Mercedes for the last 11 years and quite frankly had no expectations of their level of prospect/customer service being equaled. The folks at Don Herring not only equaled they exceeded. In fact, they where so good that they sold both my daughter and me! I would recommend them to anyone interested in having a smooth purchasing experience and driving away with a high quality vehicle and a great warranty. More

No Haggle Outstanding Experience in the Outlander Purchase If any of you who read this want a transparent, honest, no haggle car purchasing experience that meet the requirements of current day internet consume If any of you who read this want a transparent, honest, no haggle car purchasing experience that meet the requirements of current day internet consumers this is the place to go. One of the best and transparent that I ever had in buying a vehicle. When we were ready to replace our Dodge Caravan after a lot of research we settled on Mitsubishi Outlander. Since the dealer of lowest quote from Truecar quote is in Houston area, I called Mitsubishi dealerships in Dallas area to find out whether anyone would be able to match the price. Among 7 dealers that I contacted by phone, only Donherring Irving was the most transparent and straightforward in telling that, they will match the price. Next day, when I visited their show room, I received friendly and honest service from Mr. Drew Kennedy and Mr. Mike Rice. In my past experience, working with Finance managers in car dealership is not at all pleasant, Mr. Tim Carpenter is an exception to this norm; he told me right away that he would not be able to match the rates that I have. Moreover, no gimmicks to up sell things that I am not interested in such as Zurich shield, anti theft device etc. etc... Although I expected little bit more price for trade-in Mr. Drew Kennedy was very professional in explaining to me the reasons they would not be able to come up with better valuation. I also would like to mention the prompt and friendly service of Mr. Gerardo. I will be recommending Don Herring Mitsubishi, Irving to all of friends and relatives. Outstanding Dealership More

Great First Car Buying Experience Don Herring was very easy to work with, I wasn't making a quick decision and they were patient during my car buying experience. I started test driving Don Herring was very easy to work with, I wasn't making a quick decision and they were patient during my car buying experience. I started test driving a few months prior to purchasing, Don Herring was very respectful of not pressuring me or calling me weekly but kept in touch frequently with additional information. They were not the usual pushy car sales men. When I did decide to buy a car they were quick and easy to work with making sure I had all the features I wanted at the price I wanted. Truly made the car buying process easy and painless. I would recommend to anyone. More

Great service Walter was very nice and very helpful , and stuck with me til I found the right evo. I want to thank him for everything. Now to drive my evo (: Walter was very nice and very helpful , and stuck with me til I found the right evo. I want to thank him for everything. Now to drive my evo (: More

Very satisfied!! My Endeavor had electrical problems that no one else could fix properly except for Ivan! He did a great job and was very professional! Clay Cooley Mit My Endeavor had electrical problems that no one else could fix properly except for Ivan! He did a great job and was very professional! Clay Cooley Mits tried to cheat me and lied to me about problem with car. Your people were up front, honest, and professional! I will recommend your service department to anyone! Ivan and Guy should get a hugh pat on the back for their work! WELL DONE!!! More

Supportive people Since I just came to USA in April, I don't know the system of purchasing, registration, insurance of automobile and so on... But people in Dan Herrin Since I just came to USA in April, I don't know the system of purchasing, registration, insurance of automobile and so on... But people in Dan Herring are very kind, friendly, respectful and supportive to my wife and me. Therefore I enjoyed the conversation with them and was comfortable with buying the car from them. More