Don Herring Mitsubishi Irving

Great customer service We came early for our appointment to drive the car. Gerardo was available and took us right out to test drive. He explained all about the features bef We came early for our appointment to drive the car. Gerardo was available and took us right out to test drive. He explained all about the features before the drive and responded to our questions as we drove. Very nice man, and was very professional. We got the exact SUV we were looking for. It was the best service we have had, with any dealer. More

Awesome experience I went to look at an older vehicle around 6:30 pm. Wasn't extremely happy with the way it drove but was going to try it anyway. Gerardo was honest whe I went to look at an older vehicle around 6:30 pm. Wasn't extremely happy with the way it drove but was going to try it anyway. Gerardo was honest when he said the bank wouldn't finance it because of the year. I had looked at a car on the showroom floor but thought it would be too much. Not the case. Jason and Gerardo stayed a little late but had me financed and in the car, payment and interest rate I wanted. There was no pressure at all. Awesome experience and I will be back. More

Great experience This was a great experience buying a car from Don Herring dealership. We went looking for a used car and after looking around everywhere, we found exa This was a great experience buying a car from Don Herring dealership. We went looking for a used car and after looking around everywhere, we found exactly what we were looking to buy. The sales person, Walter took real good care of us and answered all of our questions. We felt good purchasing this vehicle, and the transaction went smooth and quick. I would truly recommend this dealership fir anybody! Thanks Don Herring and our salesman (Walter) for our great experience! More

friendly people, hassle-free excellent customer service My experience at Don herring Mitsubishi has always been a good one everytime we go in there they treat us like family. This is the second car I have p My experience at Don herring Mitsubishi has always been a good one everytime we go in there they treat us like family. This is the second car I have purchased from them. It's always hassle free and they get you the best deal possible. More

very good customer service Muy buena atencion.esplican muy bien todo el prosedimieto.definitivamemte recomendaria.amis amigos para que vengan.por su carro..no se que mas decir m Muy buena atencion.esplican muy bien todo el prosedimieto.definitivamemte recomendaria.amis amigos para que vengan.por su carro..no se que mas decir muy satisfecho.. More

Quick process!! My wife and I found a used vehicle online. We contacted Gerardo via email and recived a quick response. We visited the showroom, test drove our new ca My wife and I found a used vehicle online. We contacted Gerardo via email and recived a quick response. We visited the showroom, test drove our new car and signed all paperwork quickly. Gerardo was professional and friendly. Tim explained everything in detail when signing the paperwork. Very pleased with the process. More

Very Good I was in a bind and needed a car fast. I was selling my paid-off 2008 Galant Ralliart that I still LOVE to a family member who needed a car fast, it s I was in a bind and needed a car fast. I was selling my paid-off 2008 Galant Ralliart that I still LOVE to a family member who needed a car fast, it stays in the family and I still get to see it. ;-) I was therefore sans vehicle. I usually do all my homework on a vehicle BEFORE walking in to a dealer, but this time I was not able to as it was Christmas Eve (busy). Carlos was very nice, and worked to find the car that I wanted with all the options I needed. When it came to playing the payment game, I am not a fan, I worked with Tim and he got me the payment I could afford. In the past I get financing first, and go to a dealer as a cash buyer and know the price of the vehicle I am getting, and negotiate the price of the vehicle vs. payment, so this was like flying blind for me. Jason Bell came by and shook my hand and congratulated me on my purchase. Overall a great experience as later I found an ad for the exact vehicle I purchased, and for a while thought I had not received all the discounts it noted, but once I calmed down and crunched the numbers, it was exactly what they said, just noted differently on the contract. I do highly recommend this Team. They are fair and care about their customers. Thanks Guys! I am absolutely over the moon in love with my 2016 Cosmic Blue Outlander! More

Professional customer service I found the car I was looking for online. Don Herring Mitsubishi had the best price for what i was looking for. My husband and I arrived, at the deal I found the car I was looking for online. Don Herring Mitsubishi had the best price for what i was looking for. My husband and I arrived, at the dealership, Carlos was our salesperson. I was impressed by his level of knowledge about a car thatis not one of their fleet. He was professional in no way pushy. Finance manager, Tim Carpenter was a magician and somehow made a great deal that we all could be satisfied with. This was easily the best and easiest car buying experience I have ever had! More

Good experience Salesman (Walter) was not pushy at all. They let me take the vehicle I was looking at to my mechanic. After a little haggling they worked out a deal f Salesman (Walter) was not pushy at all. They let me take the vehicle I was looking at to my mechanic. After a little haggling they worked out a deal for me that was pretty close to what I was asking. Sales process was pretty simple and Tim let me take my time looking over the paperwork. Walter went the extra mile and helped me return the rental car I had been driving. They also got me a 3.9% rate....much better than the lying salesman at another dealership who told me the best I could get was 18%. Overall good experience. Cons (minor): interior of dealership could use some sprucing up (water stains on ceiling), Christmas music was really loud (but it eventually got turned down), took a little bit of work to get the accurate info on my warranty and to get an owners manual for the used car I bought. More

Great Customer Service Don Herring really goes above and beyond to take off his clients. His staff all helped us pick a top safety vehicle for my family especially for my ki Don Herring really goes above and beyond to take off his clients. His staff all helped us pick a top safety vehicle for my family especially for my kids. Carlos really went above by, doing every little thing to help set up the vehicle with Bluetooth to my phone and all the apps. He was very patient and took time to tell us every detail. Thank you for ask your help! More