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Don Hattan Chevrolet

Wichita, KS

4.4
175 Reviews
Don Hattan was founded in 1949 and is the oldest dealership in Wichita. Don Hattan was a Chevrolet Motor Division Accounting Manager when the opportunity arose to purchase a Chevrolet store. Jim Hattan assumed operational duties in 1979 and led the company through expansion for the next two decades. Jill Hattan became the general manager in 2002 and dealer principal in 2010. “When I joined Don Hattan, my grandfather and father had built the company providing hometown values and service to the customer. However, the automobile industry has a reputation of its own. Its my challenge to continue to set us apart from that perception. We work hard every day to provide an experience for our customers that is one they can trust and one that is absolutely hassle free. My husband, Ben Thomas, joined the Don Hattan team in 2004 and is committed to providing excellent customer service through developing the people in our company. We both believe in embracing the latest in modern technology to provide a fair and transparent deal on all of our products and services. We want your dealership experience to make you think differently about how car buying and servicing should be.” -Jill Hattan The last few years have been very exciting at Don Hattan Dealerships! We went from one dealership to four in only three years. Our first expansion in 2015, we brought used cars to El Dorado. In 2017, we opened a used car and service facility in Derby. in early 2018, we opened Don Hattan Ford in Augusta. We are surrounding the Wichita area with dealerships to better serve our customers. Generations of customers have bought their vehicles from our dealerships and we are still the family owned business we have always been. We want the sense of "hometown values" to come through no matter which location you might visit. We hope you see the difference for yourself. Every day our team uses the latest methods in technology to sift through over 20,000 used vehicles every hour. This is to make sure we are providing you the highest quality vehicle with the best pricing possible up front. We will show you the data to prove our prices won’t be beat.
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6000 Hattan Dr

Wichita, KS

67219

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Showing 175 reviews

October 02, 2021

We were traveling from California to Florida and got a service engine light. Called Don Hattan Chevrolet in Wichita and they got us right in. David Simmons was our service advisor and was very helpful, p More

by pbowen40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Simmons
Oct 04, 2021 -

Don Hattan Chevrolet responded

Thanks for your outstanding review! We're very happy to hear that David was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Don Hattan Chevrolet

September 24, 2021

Caleb did a great job of having my vehicle serviced and explaining some issues recommended based on the mileage of my vehicle More

by 474rlb@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb German
Sep 24, 2021 -

Don Hattan Chevrolet responded

Thanks for the great feedback! We're very happy that Caleb was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Don Hattan Chevrolet

September 20, 2021

I took my car for a tune up and was very pleased with the service. Caleb German was very kind and informative. He explained all they did and what I needed to do in the future. More

by Lu.blackford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Maley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb German
Sep 20, 2021 -

Don Hattan Chevrolet responded

Thanks for your outstanding review! I'm very happy to hear that Caleb was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Don Hattan Chevrolet

September 18, 2021

Mike Poliquin at Don Hatten Ford near Augusta helped me find the perfect SUV. He found several that were close but he respected me when I said no. It took several trips to look at new arrivals before I f More

by angiestotler145
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thad
Sep 20, 2021 -

Don Hattan Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Don Hattan Chevrolet

September 02, 2021

A great learning experience in the future of the F-150. I wasn't in the market to purchase as of yet. But, I wanted to find out more regarding the new F-150 and Jamie Davis was very patient, low-pressure More

by garybrenthightower
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Hattan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Davis
Sep 02, 2021 -

Don Hattan Chevrolet responded

Congratulations on your new vehicle, Gary. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jamie was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Don Hattan Chevrolet

August 20, 2021

There are a lot of choices when it comes to vehicle repair. I always want an honest job at a fair price with no returns to fix again. I can say that I have received this EVERY TIME I have brought one More

by dafarha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb German
Aug 23, 2021 -

Don Hattan Chevrolet responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Don Hattan Chevrolet

August 19, 2021

I have used the service department for about 20 years and have always had good service. They have been very good about working with my scheduled and given me rides along with picking up my car for service. More

by crumbliv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Caspari
Aug 20, 2021 -

Don Hattan Chevrolet responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Don Hattan Chevrolet and we look forward to your continued business! Sincerely, Don Hattan Chevrolet

July 27, 2021

Mike Alemanni at the Derby store was great & he had to work for his money too with me! It took me forever, several months, to decide on something but Mike was great the whole way thru! Very easy to talk t More

by 3dewes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alemanni
Jul 28, 2021 -

Don Hattan Chevrolet responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Mike was able to meet your needs. At Don Hattan Chevrolet, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Don Hattan Chevrolet

July 21, 2021

So long story short. I was looking for a new Chrysler Pacifica and had some pretty rough experience with transparency at the two dealers I had shopped at. I found a used limited, which was actually a hig More

by bmason138
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan, Montana
Jul 21, 2021 -

Don Hattan Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Don Hattan Chevrolet

June 29, 2021

Great no pressure buying experience. Jamie Davis was excellent to deal with and is someone I would consider a good friend now. Also I might add the whole staff at at Don Hattan Ford in Augusta was pleas More

by bbhoge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Hattan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Maley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott W
Jun 29, 2021 -

bbhoge responded

No pressure sales experience. Thanks Jamie for finding us the perfect car to fit our needs.😎

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