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Don Hattan Chevrolet
Wichita, KS
175 Reviews
Don Hattan was founded in 1949 and is the oldest dealership in Wichita. Don Hattan was a Chevrolet Motor Division Accounting Manager when the opportunity arose to purchase a Chevrolet store. Jim Hattan assumed operational duties in 1979 and led the company through expansion for the next two decades. Jill Hattan became the general manager in 2002 and dealer principal in 2010.
“When I joined Don Hattan, my grandfather and father had built the company providing hometown values and service to the customer. However, the automobile industry has a reputation of its own. Its my challenge to continue to set us apart from that perception. We work hard every day to provide an experience for our customers that is one they can trust and one that is absolutely hassle free. My husband, Ben Thomas, joined the Don Hattan team in 2004 and is committed to providing excellent customer service through developing the people in our company. We both believe in embracing the latest in modern technology to provide a fair and transparent deal on all of our products and services. We want your dealership experience to make you think differently about how car buying and servicing should be.” -Jill Hattan
The last few years have been very exciting at Don Hattan Dealerships! We went from one dealership to four in only three years. Our first expansion in 2015, we brought used cars to El Dorado. In 2017, we opened a used car and service facility in Derby. in early 2018, we opened Don Hattan Ford in Augusta. We are surrounding the Wichita area with dealerships to better serve our customers.
Generations of customers have bought their vehicles from our dealerships and we are still the family owned business we have always been. We want the sense of "hometown values" to come through no matter which location you might visit. We hope you see the difference for yourself.
Every day our team uses the latest methods in technology to sift through over 20,000 used vehicles every hour. This is to make sure we are providing you the highest quality vehicle with the best pricing possible up front. We will show you the data to prove our prices won’t be beat.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 175 reviews
February 16, 2022
I had my 2018 silverado serviced today also some minor repair work. Nick Brown was my advisor and he keep me informed. He advised it would be an hour and a half. He was right on. Nick explained all t repair work. Nick Brown was my advisor and he keep me informed. He advised it would be an hour and a half. He was right on. Nick explained all the work they did and then left me with a very clean vehicle.. Don Hatton service department is the best. Thanks Nick. More
by bclehman100
Employees Worked With
Nick Brown
January 19, 2022
I work with Tony(the best IT guy ever) but I'm in the service department. I had a problem with my laptop. It was very slow. It was very jerky. I was not able to get my work done which affected our custom service department. I had a problem with my laptop. It was very slow. It was very jerky. I was not able to get my work done which affected our customers getting their vehicles serviced in a timely manor. We talked several times until he understood my concern. I left him my work laptop to work on. I just dropped in on him. He was very polite. He said he might be able to have it done that day. Before he said it may take a couple days. It took him two hours and it required a new hard drive. It now runs smooth and faster than new. Tony is a great guy. He keeps our computers working in tip top shape. I am lost without my laptop. I'm 0% productive without it. Tony saved my life that day!!!!!! More
by Craig
Employees Worked With
Tony
December 04, 2021
As a customer for 60 years I took my older auto to locate and fix a leak. They thought it was taken care of. They missed the source and when returned the service advisor David Simmons as well the manager s and fix a leak. They thought it was taken care of. They missed the source and when returned the service advisor David Simmons as well the manager stated that there ethics and customer service were important and requested I Leave the auto and they would find and fix the leak at no cost. It is refreshing to find this kind of service exist today Jim Copeland More
by jcopeland1315
November 13, 2021
Great place to leave your vehicle, or truck,they make sure you are taken care of,coffee,water, or other needs, price is right, even during covid times sure you are taken care of,coffee,water, or other needs, price is right, even during covid times More
by Sheila harris
November 04, 2021
I worked with Mike Alemanni on a used vehicle and had a great experience! He and the rest of the Don Hattan crew were excellent! They let me test drive the truck overnight so I could show my wife and be su great experience! He and the rest of the Don Hattan crew were excellent! They let me test drive the truck overnight so I could show my wife and be sure we liked it. Absolutely no pressure to buy and Montana the sales manager worked out a good price for us. So ask for Mike Alemanni if your ever in the market for a vehicle! Thanks Don Hattan !!! More
by Dr. Fresh
Employees Worked With
October 29, 2021
Was quick and easy to setup an appointment for my truck. David Simmons the service advisor very helpful in taking care of all the items that needed to be done with my truck even calling me to let me know th David Simmons the service advisor very helpful in taking care of all the items that needed to be done with my truck even calling me to let me know there was some more things that needed to be done. thank you Dave More
by flyoverstateco
Employees Worked With
David Simmons
October 21, 2021
The Team at Don Hattan Chevrolet has always done great work for us. This last time the completed the work requested, but had one small issue that required my taking the care back the next day. They foun work for us. This last time the completed the work requested, but had one small issue that required my taking the care back the next day. They found the issue and fixed it at no cost to me. More
by Bpark
Employees Worked With
Brady Caspari
October 17, 2021
Bought my used 2014 lincoln throuh Mike Alemanni at the derby dealership. Mike was a true pro, answered all my question was not high pressure, he just wanted me to feel comfortable..He even followed me hom derby dealership. Mike was a true pro, answered all my question was not high pressure, he just wanted me to feel comfortable..He even followed me home with the car!! thanks Mike More
by chiefsfan51
October 13, 2021
Caleb German helped me with getting my car serviced. He was so friendly at 7am. I was pleased with everything they did. Fast and easy. Thanks again Caleb. was so friendly at 7am. I was pleased with everything they did. Fast and easy. Thanks again Caleb. More
by sears1961
Employees Worked With
Caleb German
October 09, 2021
Brady Caspari took care of the issue I was having with my vehicle and kept me informed during the process. Got me back on the road! Thank you, Brady! Kindness much appreciated! vehicle and kept me informed during the process. Got me back on the road! Thank you, Brady! Kindness much appreciated! More
by travelingnana01
Employees Worked With
Other Employees :
Karen, shuttle driver and the young man that brought my truck out?
