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Don Hattan Chevrolet

Wichita, KS

4.6
166 Reviews

6000 Hattan Dr

Wichita, KS

67219

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Showing 166 reviews

September 23, 2022

Deceitful and will back out on purchase agreements. Negative rating. In process with BBB currently. More

by kerby2013
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager Charles, Don Hattan
Sep 23, 2022 -

Don Hattan Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

Sep 23, 2022 -

kerby2013 responded

Don Hattan has looked into it and only reimbursing 50% of the total repairs I am out after doing exactly what advised by Don Hattan service manager who, after work done, refused to pay. Stated the other dealer did not send estimates (which I was not asked for) acknowledged it was between dealers, though still refused to pay, costing my family $1,089 to get our vehicle. The work was written to be done when purchased the vehicle. Can not trust them. My family just cant afford a lawyer or I would pursue. Blantantly deceitful. Did not hold to their word and agreement of purchase.

September 15, 2022

Dropped in for an estimate on a automatic transmission serve, and schedule for a service time. Due to my busy schedule Tyler was able to fit my car in with a quick turn around, to keep me on my schedule. More

by jepaeckhardt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Hytto
Sep 16, 2022 -

Don Hattan Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Don Hattan Chevrolet

September 02, 2022

Great job by Kevin Collins in service! Took care of me and kept me informed throughout. Thank you! Dave T. More

by Dave T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Collins
Sep 06, 2022 -

Don Hattan Chevrolet responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Don Hattan Chevrolet

August 24, 2022

Competent, and nice people. Brady is the best . Always a great experience in Park City More

by dawescochran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady and Taylor
Aug 26, 2022 -

Don Hattan Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Don Hattan Chevrolet

August 11, 2022

just now NEW Kevin Collins/T957 is a wonderful tech out at Don Hattan he went above and beyond in taking care of me and my vehicle. This dealership does such phenomenal work and always takes cares of their More

by Fallenaj1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Collins, Don Hattan, Erika Maley
Aug 12, 2022 -

Don Hattan Chevrolet responded

We loved reading this review! Happy customers are our aim, and it appears Kevin really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Don Hattan Chevrolet

July 30, 2022

2019 Jeep Grand Cherokee. Evan is one of the best representatives I have met at any company to date. I visited Don Hattan Derby on a Saturday as part of my search for my next More

by mtjeep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Jandrakovic ; Mason Davis
Aug 02, 2022 -

Don Hattan Chevrolet responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Don Hattan Chevrolet

June 26, 2022

2018 Ford EcoSport. Nick, sales rep @ Augusta store, was informative, polite, showed genuine concern on getting the right vehicle for us and answered all of questions. More

by ChrisnBecky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick and Thad , Don Hattan
Jun 28, 2022 -

Don Hattan Chevrolet responded

Thank you so much for this wonderful feedback, Chris and Becky! We're so glad you came back to see us for your second car. It's fantastic to know Nick and Thad helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Sincerely, Don Hattan Chevrolet

June 13, 2022

My wife and I have now purchased our third vehicle from Don Hattan Fora of Augusta. All have been excellent experiences. Kyle Huffman was the sales associate on our latest purchase. He was knowledgeable an More

by just_ice_it96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Hattan
Jun 15, 2022 -

Don Hattan Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Don Hattan Chevrolet

June 08, 2022

My new Service Rep. Kevin Collins was very helpful when I took my 2000 Venture Van in for Oil Change and Multi Point Inspection. When the work was complete he shared the More

by bethann777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Collins
Jun 10, 2022 -

Don Hattan Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Don Hattan Chevrolet

May 13, 2022

Jamie made the process quick and efficient, was polite and worked with me to get results. More

by Cairna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jamie, Don Hattan
May 16, 2022 -

Don Hattan Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Don Hattan Chevrolet

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