Don Hattan Chevrolet
Wichita, KS
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Overall, it was a good experience. We test drove the car we were interested in & then found a better one listed on line a few days later & went back to see it. The salesman almost lost the deal by trying to we were interested in & then found a better one listed on line a few days later & went back to see it. The salesman almost lost the deal by trying to tell us that the remaining factory warranty on the car was 50% on parts & labor when it was supposed to be 100% on both. We had our own financing so we weren't there very long. There was some repairs needed on the 3rd row seats, so an appt. was set up to get the work done. Also, the first free oil change was scheduled. More
Never again will I ever step 1 foot in this dealership nor will I ever recommend it. The salesman talked down to us and after we test drove the vehicle, it took us over 10 minutes to find him to even star nor will I ever recommend it. The salesman talked down to us and after we test drove the vehicle, it took us over 10 minutes to find him to even start talking about pricing and then we were told it was a no haggle price and they would not deal in any way. I have never been to a dealership that would not discuss pricing at all. I also will not be treated like I am stupid and will not be talked down to. He cost Don Hattan a 24000 dollar sale because we got up and walked out and went to Mel Hambelton Ford and bought the same SUV. More
The best car buying experience I've ever had. We reached a very fair price over the phone, I came in and drove the vehicle and bought it. No waste of time back and forth haggling, just straight business. a very fair price over the phone, I came in and drove the vehicle and bought it. No waste of time back and forth haggling, just straight business. More
My Husband and I came in to look for a new automotive together.The one that we originally looked at was not going to work with in our finance.So instead of Kyle and Ulysiss turning us away they sat down together.The one that we originally looked at was not going to work with in our finance.So instead of Kyle and Ulysiss turning us away they sat down with us and gave us a few better options.After discussing our option's and want's and concerns in the vehicle that we were looking for,they pulled a few out of there pocket and we Found the one that we liked and that would work for us.I thank them so much for there Knowledge and patience with us and we will return if we are ever out to buy again! Thanks again Kyle and Ulysiss More
This was a fun experience!!! We were actually just looking, but they offered us a deal that we could not pass up!!! Would definately buy from again!!! looking, but they offered us a deal that we could not pass up!!! Would definately buy from again!!! More
I found a car on AutoTrader that really captured my interest. I called and spoke with Jeremy - lots of times! He was very helpful, responsive, thorough. This was especially important because I live in interest. I called and spoke with Jeremy - lots of times! He was very helpful, responsive, thorough. This was especially important because I live in Gulf Shores, Alabama, and I needed to know a lot about the car before I spent the time, energy, $$ to go to Wichita. Once there, Jeremy took care of me big time - picked me up at the airport (in the car!) and gave me his full attention while I thoroughly "kicked tires and shut doors". I was very impressed with the car ('98 Lincoln Mark VIII) and when we reached an agreement, he made sure that I was immediately taken care of by Percy (a real pro!). The whole process went well - professional and promptly. Jeremy then took me to the hotel and also to the airport the next day! He and I will coord the shipment of the car to Alabama. All in all, a good experience. I am a "car person" and I was very pleased to see that Jeremy was as well. He is helpful, smart and firmly projects the customer sevice ideal. I am very pleased that we could do business. More
My husband and I visited numerous dealerships in Wichita and surrounding areas all of which thought they knew what we wanted but Kyle helped us find what we were really looking for in a price we could affor and surrounding areas all of which thought they knew what we wanted but Kyle helped us find what we were really looking for in a price we could afford. I went to Don Hattan by myself with a baby and 4 year old which it was raining and Kyle offered to drive us around and hold aan umbrella while we were just looking with no guarantee we were going to buy anything. We were very happy with the service from both Kyle and Ulises and will definitely be buying our next vehicle there as well as referring our friends, family and coworkers to. Thanks so much! Thanks, Chris and LindseyTurner More
Went in to look at a used truck i was waiting for 30 minutes next to one sales people just kept walking by me and nobody paid attention i am a cash paying person when it comes time for me to get a vehic minutes next to one sales people just kept walking by me and nobody paid attention i am a cash paying person when it comes time for me to get a vehicle and nobody was wanting to help i went inside to find a salesman and all of them were to busy talking on their phones to help me So i have to say if your in the market for a vehicle avoid Don Hattan at all costs they are to busy worrying about themselves and not about there customers More
These guys are fantastic!!!! We came in on Saturday and the place was super busy. It looked like all the sales people were busy, so I parked, got out to look at cars, and out of nowhere comes this guy wit the place was super busy. It looked like all the sales people were busy, so I parked, got out to look at cars, and out of nowhere comes this guy with spiky hair. At first I thought oh dang here is one of those guys you see on tv that sells cars, but when he got to me he said his name was Daylan and was one of the managers, and all he wanted to do was let me know that eberyone was with a guest and that he would make sure someone would help as soon as they were able. This was the first time I have been to A car lot where I didnt get pounced on, but on top of that it was the manager who took time out to say hi, it was very refreshing. We bought our car from Jeremy who was also great. Its no wonder with such a great manager that the whole car buying time was so painless. Thanks Daylan and Thanks Jeremy Pam More
We came in just to browse but Chad helped find me a good car for college at a great price. He was very helpful and was always up front with us. Chad is honest and really listened to what we wanted. I would car for college at a great price. He was very helpful and was always up front with us. Chad is honest and really listened to what we wanted. I would definitely come back to get another car from Don Hattan. More