
Don Hattan Chevrolet
Wichita, KS
Filter Reviews by Keyword
By Type
Showing 171 reviews
Pleasant expierience I purchased a 2014 Equinox from don hatton chev.' Frankly one of the main reasons was the knowledge, freindllness and desire to help me. of Scott Lu I purchased a 2014 Equinox from don hatton chev.' Frankly one of the main reasons was the knowledge, freindllness and desire to help me. of Scott Lunsford. He was very helpful. I can recommend Don Hatton and Scott if you want a car. Jim Yoxall, Maize Ks. More
sketchy dealership From the time the finance manager took my case to note this had been a horrible experience. Just this morning I made a blank trip to the service depa From the time the finance manager took my case to note this had been a horrible experience. Just this morning I made a blank trip to the service department because the service secretary didn't let me know to contact my salesman first(after she had made and confirmed my appointment). My credit union informed me how the finance manager was trying to get as much money as possible even to dishonestly charge me 14% apr when I qualified for 6.8. The credit union even said how they offered a service cheaper but were overridden by the dealership for the same coverage for triple as much. More
Service Amber in service, was not willing to help, she was completely rude! I will ask for someone else to help me next time! Everyone else there was helpful, Amber in service, was not willing to help, she was completely rude! I will ask for someone else to help me next time! Everyone else there was helpful, nice and went out of their way to help me. Courtney was a complete delight to work with. More
I purchased a 2008 Silverado Z-71 Crew Cab back in August 2008 from Don Hatton and it was undoubtedly the best overall experence that I've ever had buying a vehicle. The price was terrific and they worked w 2008 from Don Hatton and it was undoubtedly the best overall experence that I've ever had buying a vehicle. The price was terrific and they worked with me as much as they could to make sure that I got the best deal possible. Low pressure sales and friendly people. I almost felt guilty leaving the lot with my truck because I got such a solid deal. More recently, I tried to purchase a used BMW from them. Although we didn't end up closing the deal, they were open and honest with me about their position and I would recommend that anyone looking for a car in Wichita should give them a chance. More
Ordered a base model 2014 Corvette coupe with Don Hattan's last allocation. While most dealerships only require 500-1000 deposit, they required $5000. As I placed my order the general manager becam Hattan's last allocation. While most dealerships only require 500-1000 deposit, they required $5000. As I placed my order the general manager became less and less friendly as he realized that this wasn't going to be a fully loaded order. He then proceeded to use his last allocation for a car with no options and placed mine on back order (which I am just now finding out because it is taking so long!) As far as getting answers and help from anyone, good luck. They will do/say anything to appease you and get you out of their hair. TERRIBLE experience, canceling a $50,000+ order! More
Jesus and Cody are 2nd to non on customer service and work diligently to get their customers in to the vehicle they want. We are very happy with our 2014 Traverse LTZ!! work diligently to get their customers in to the vehicle they want. We are very happy with our 2014 Traverse LTZ!! More
By far the most dishonest dealership I have ever seen. They provided a false vehicle history report on a vehicle my mother bought from them that had the transmission fail 5000 miles after she bought it. They provided a false vehicle history report on a vehicle my mother bought from them that had the transmission fail 5000 miles after she bought it. I contacted GM about it and they provided me with a accurate history of the vehicle. When confronted about inaccurate one she was given that did not show the major issues the car previously had including previous complete transmission failure the first thing they said was "how did you find out about that?" DO yourself a favor and stay as far away from this place as possible. More
I bought a 2013 pickup from Don Hattan in March. In April it was discovered on my end that Don Hattan had listed the wrong address on my paper work. I placed a call to them, they promised to take care of it. it was discovered on my end that Don Hattan had listed the wrong address on my paper work. I placed a call to them, they promised to take care of it. By the end of April I learned I had to take care of it myself. In May my truck broke down, I called Don Hattan. Over the phone Derrick and a service guy said they had no idea what to do and would call me back. Never heard from them! In fact I called several times, always being told some one would return my call! In June my truck broke down again and again I called Don Hattan. I was told then that I broke it, file a claim with my insurance and they hung up on me!!!! I have called, sent emails even sent USPS mail.....never heard from them! I file a claim with the BBB and I get a call from Jill Hattan herself! I told her what was going on and she just couldn't believe it! She would look into it and get back with me. I got an email from Don Hattan stating my complaint about Roadside Assistance had been forwarded to a GM manager! Nothing about my issues with Don Hattan! They have lousy customer service and lie through their teeth about any issues you are facing! As soon as they get your money your no better than dirt on the bottom of their shoes! More
I have never been to a more manipulative crooked dealership in my life! I will not only never be going back to this place but will likely never own another GM product. They were that bad! We have dealership in my life! I will not only never be going back to this place but will likely never own another GM product. They were that bad! We have had nothing but issues with this car from the 2nd week we owned it and Don Hattan refuses to do anything about it. They kept milking us along with each service visit and none of them ever fixed the issues! CROOKED!!!!!!!!!!!!!!!!!!! More
I recently purchased a vehicle this month from your dealership. I had been car shopping at other local dealers. Compared to them, I was extremely pleased with you guys. I was treated promptly from t dealership. I had been car shopping at other local dealers. Compared to them, I was extremely pleased with you guys. I was treated promptly from the moment I arrived. My salesman Bryan Ellis was friendly, knowledgeable, and great to work with. My trade-in was appraised quickly and at a fair price. The price of my purchased vehicle was the best locally. Financing was able to lock in a very low interest rate to get me to the monthly payment I wanted. You guys far exceeded my expectations and Bryan did a great job. Thanks again! Jessica G More