Don Hattan Chevrolet
Wichita, KS
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Good experience They promised me a free oil change and tire rotation, but I got much more. They gave me extra changes, car wash, vacuumed the car, ladies day which in They promised me a free oil change and tire rotation, but I got much more. They gave me extra changes, car wash, vacuumed the car, ladies day which included free massage and free manicure!! The customer service is amazing and make you feel welcomed! More
Helpful Eldorado branch was very helpful everyone seemed to be working hard to get me the truck I wanted. Great buying experience. Felt very satisfied driving Eldorado branch was very helpful everyone seemed to be working hard to get me the truck I wanted. Great buying experience. Felt very satisfied driving home in my new truck. More
Eldorado I was greeted by Josh when I arrived. Told him the payment I could do and the vehicle I was wanting. He helped me out. Great team at the Eldorado loca I was greeted by Josh when I arrived. Told him the payment I could do and the vehicle I was wanting. He helped me out. Great team at the Eldorado location. More
Good experience I was so nervous buying my first car and they were awesome at helping me!! I didn't feel cheated or dissappointed in my car!! I even received a check I was so nervous buying my first car and they were awesome at helping me!! I didn't feel cheated or dissappointed in my car!! I even received a check because my bank wrote a check that was more than what we agreed on! I would recommend this dealership to friends. More
Great Randy betzold was great. He made it quick and easy to get the car i wanted and he was really nice. Got us in and out in 2 hours. Randy betzold was great. He made it quick and easy to get the car i wanted and he was really nice. Got us in and out in 2 hours. More
Beware of the sales managers I am a previous customer of Don hattan, I will never shop there again, I would not send my enemies to shop there! I prey they treat you better. Good l I am a previous customer of Don hattan, I will never shop there again, I would not send my enemies to shop there! I prey they treat you better. Good luck Don hattan dealerships! More
good service Had a good experience came in to look for a gmc Sierra was helped by Bridget she was able to answer all my questions I had, I definitely be will be c Had a good experience came in to look for a gmc Sierra was helped by Bridget she was able to answer all my questions I had, I definitely be will be coming back to to purchase my next vehicle at this dealership and would recommend it if looking for good customer service. More
Buyer Beware I went to look at a Certified Pre-Owened Chevy Volt on their lot... I was greeted by Preston whom showed me the vehicle and gave me some information o I went to look at a Certified Pre-Owened Chevy Volt on their lot... I was greeted by Preston whom showed me the vehicle and gave me some information on it. After short test drive, I expressed interest in taking the vehicle to be checked out by an independent mechanic that I know and trust and Preston wasn't having it. Preston wasn't going to allow me to take the vehicle to an independent mechanic of my choosing to be check out. That right there was enough of a red flag to walk away from the vehicle. On my drive out of the dealership, I called the dealership and spoke to manager Nick. I explained the situation to Nick and he explained that the dealership had adopted the policy to have the sales rep go with you to have the car checked out at a mechanic, but you don't get to chose the mechanic the vehicle goes to. After all of this, I was wise enough to walk away from this vehicle. It's clear to me that the dealership has something to hide when it comes to the quality of the vehicles on their lot. Buyer beware! Do your homework, have the vehicle checked out at mechanic of your choice if that's something that they allow you to do. Don Hattan claim to fame is their low price but don't let a low price shadow the quality of the vehicle you hope to have parked in your driveway! Keep your guard up and buy wisely! More
Don't Bother shopping Last or at All!! Located the car we wanted at the El Dorado location. Called several times about the car, told them we were driving down from Salina to look at it. Th Located the car we wanted at the El Dorado location. Called several times about the car, told them we were driving down from Salina to look at it. They advised that they were open until 6 and if we made it before 6, someone would be glad to stay. Called a couple more times about the vehicle, also called and told them we were on the way. Drove like a bat out of xxxx to get there made it within 15 min. Of closing. The car was parked in the lot, it had no gas, dirty, dead bugs, dirt etc all over vehicle. We waited and walked around waiting for them to pull the car, go get gas and bring it back. (It was a little over an hour drive, plenty of time to have car ready, they knew we were on the way.) We test drove the car...LOVED IT, READY TO BUY . Got back to the lot, they had us fill out credit, we told them the amount we wanted payments. She came back a few minutes later and said payments would be around 500. To 525. We told them that wouldn't work for us (100.00 difference between what we wanted and what they said they could do.) No talking about price of car, no offers about price at all, no, "we can do this" just "this is what we're looking at. We got up and walked out. Over an hour drive, planning on coming home with this car, driving like a mad person and we weren't there 30 min. They really didn't want to sell a car or help get it sold at all ...WASTED TIME AND TRIP WILL NEVER GO BACK More
Awesome service in El Dorado Candace at the El Dorado office has been such an amazing help for us. She had made the process of buying our Acadia so easy! I used to dread car shop Candace at the El Dorado office has been such an amazing help for us. She had made the process of buying our Acadia so easy! I used to dread car shopping but after the experience with her and the rest of the team here I don't anymore. I will definitely recommend them to anyone I know who is looking for a new or used vehicle! More