Don Hattan Chevrolet
Wichita, KS
Filter Reviews by Keyword
By Type
Showing 166 reviews
Purchased a 2014 Jeep Grand Cherokee. Great experience Dave was great to work with, and no pressure! Gave us plenty of options and took the time to explain the various model on the lot. Montana, the Manage Dave was great to work with, and no pressure! Gave us plenty of options and took the time to explain the various model on the lot. Montana, the Manager on-site was extremely helpful in getting us to a price and payment that worked well. Wherever you shop for a vehicle, you can have the good/bad experience, but I have nothing but good to say about what we experienced here and love the Jeep! More
Unhappy My husband and I recently purchased a car through Don Hattan. We were pleased with our salesman but not with the financial department. They were very My husband and I recently purchased a car through Don Hattan. We were pleased with our salesman but not with the financial department. They were very rude and unprofessional. They also agreed on a deal and then went back on it. We like the car we bought but could have bought it elsewhere. More
Fast, Friendly, Honest Service My salesman, Alex, was knowledgable, helpful, friendly, and honest. He set no unrealistic expectations. He came in on his day off to help me finalize My salesman, Alex, was knowledgable, helpful, friendly, and honest. He set no unrealistic expectations. He came in on his day off to help me finalize the purchase. Chris, in finance, was quick and friendly. I had a great experience there. No pushy people. No pressure while I thought over the purchase. I would recommend Don Hatten Chevrolet to anyone who wants a positive, no hassle buying experience. I love the truck! More
Absolutely no transparency Literally worst experience with a sales manager ever! After 3 days of back and forth and me doubling the down payment I had offered, they called askin Literally worst experience with a sales manager ever! After 3 days of back and forth and me doubling the down payment I had offered, they called asking for 800 more repeatedly. And repeatedly I declined. They called again today and said "the deal is good, come and sign" and I clarified before hanging up. My down payment offer was accepted. Get to the dealership, half hour drive and they tried again to get me to add another $368. Exactly what they promised wouldn't happen. Even when I offered to split that cost and raise my max again, they let the deal walk over $180 and laughed at me when I was mad about the surprise fee. Unprofessional as I've ever dealt with. 25k car deal fell through over less than $200 bucks. Guy I negotiated with today was incredibly rude and condescending. And zero transparency from day one. More
A Great Buying Experience My wife and I stopped by Don Hattan Chevrolet on a cold and windy day last week to shop for a new pickup. We were greeted outside the showroom and di My wife and I stopped by Don Hattan Chevrolet on a cold and windy day last week to shop for a new pickup. We were greeted outside the showroom and directed to our internet sales contact, Dave Kampling. To make a long story short, Dave is a cheerful gentleman that we liked immediately. Dave worked diligently to find the truck to fit our needs. We took a test drive, presented our trade-in and left for the day to "think about it". My wife and I decided the the truck we drove was the one we wanted and researched what we were willing to pay difference. Back to Don Hattan to see Dave, who expedited the appraisal and quote. Great price, off to F&I, we could not be more pleased with our first experience with Dave Kampling and Don Hattan Chevrolet! More
It was awsome I was greeted by tom rogers when i got out my car today told him what i was looking for and he was very helpful tested a 2013 fusion and bought it sat I was greeted by tom rogers when i got out my car today told him what i was looking for and he was very helpful tested a 2013 fusion and bought it sat with me while i was waiting for my paperwork and we talked very nice guy not used to that kind service u get at a dealership everyone i spoke to today were awsome thank you tom i love my car More
Great! Noah, Timm and Don were all wonderful!!! Not like any other dealership that I have been to. I would recommend Don Hattan to everybody! Timm even pr Noah, Timm and Don were all wonderful!!! Not like any other dealership that I have been to. I would recommend Don Hattan to everybody! Timm even programmed my phone to my car. :) More
They work hard to get your business After driving on the lot for my first time I could tell which salesman was going to give me a good feeling and not to just take my money. Christian J After driving on the lot for my first time I could tell which salesman was going to give me a good feeling and not to just take my money. Christian Jensen worked hard to find what I wanted and kept his word when he told me I would get the money I needed out of my truck. One thing stuck out the most for this dealership, they Wash Your Vehicle after service nice touch Don Hattan it seems simple but it really is a nice touch. The management deserves some nice raves as they also kept their promise that "I was done looking" Kevin Honn Derby KS. More
Great place to buy a car! Great place to shop. The staff is very friendly and they offer vehicles at very competitive prices and a great experience. I will recommend them to a Great place to shop. The staff is very friendly and they offer vehicles at very competitive prices and a great experience. I will recommend them to anyone. More
No Integrity Shame on Don Hattan staff for having no integrity. I called about a car I was interested in, ask the salesperson to check the car out for me (as I am Shame on Don Hattan staff for having no integrity. I called about a car I was interested in, ask the salesperson to check the car out for me (as I am two hours away). I asked if everything worked, dents, stains, etc. I was told it was in great condition, no stains, dents, everything worked. I made the trip with the intention of buying already. While test driving I asked the salesperson if it had the back a/c and it worked. Salesperson said "Yes". I travel with 3 kids so that was a big feature for me. I waited an hour before we started the car buying paperwork. I get the car home and find that the back a/c does not work. Don Hattan refused to fix it because that part wasn't under warranty. I will bear some of the blame for this as I know I should have check it, it's a downfall to be a trusting person but really Shame on you Don Hattan! Shame on you! More