Don Hattan Chevrolet

Great experience My wife and I purchased a vehicle from the Derby Don Hattan dealership. Or sales person was Mark Prentice and he was a pleasure to work with. Mark i My wife and I purchased a vehicle from the Derby Don Hattan dealership. Or sales person was Mark Prentice and he was a pleasure to work with. Mark is a true professional answered all of our questions, and was not pushy. Everyone at the dealership was kind and helpful. Don Hattan provided professional service and I would highly recommend them. More

Bought a newly used car We came there already preapproved to buy a used car. Our bank wanted them to come down just 8%, which they wouldn't do, because it was already at book We came there already preapproved to buy a used car. Our bank wanted them to come down just 8%, which they wouldn't do, because it was already at book value. After talking it over with Michael Alemanni, my wife and I decided to go ahead and try to let them get us in the car, because it is a REALLY nice car. And, to our surprise, we were approved with no down payment and our payments are low enough to not break our budget. We couldn't have asked for better treatment from Miceal, or Don Hattan.. More

New vehicle purchase Purchased a new Ford F150 Limited 4-5-18. Our salesman name was Eddy and he was honest, helpful and very knowledgeable. The staff was helpful and ar Purchased a new Ford F150 Limited 4-5-18. Our salesman name was Eddy and he was honest, helpful and very knowledgeable. The staff was helpful and are getting their feet under them at this new Ford dealership in Augusta, Ks. More

Fair and honest dealership. I recently phoned Don Hattan expressing my interest in an 09 Silverado. Lindsey took my call and after my 2.5 hour drive Lindsey met me at the door an I recently phoned Don Hattan expressing my interest in an 09 Silverado. Lindsey took my call and after my 2.5 hour drive Lindsey met me at the door and walked me through the entire process. She explained all my purchase options, took my offer to a sales manager who negotiated my trade in and purchase in an honest, fair, no pressure manner. I left Don Hattan with a nice truck and verbal assurance to call with any issues I might find in my truck. More

Horrible I had finally found the car of my dreams and had been working with Oscar all week and finally got the call yesterday that I had been approved and I ne I had finally found the car of my dreams and had been working with Oscar all week and finally got the call yesterday that I had been approved and I needed go come in today after 2 to bring the check and when I went in to take the check they had sold the car right from under me. I know they got to get sales but xxxx you done ran my credit and added unnecessary inauirys for nothing. Definitely didn't create a good customer experience for me and my family. They showed no empathy or concern. I will be filing a complaint with the bbb More

Horrible customer service My husband found the car of his dreams and has been working with Oscar almost a week and they got the approval yesterday and was told to come in after My husband found the car of his dreams and has been working with Oscar almost a week and they got the approval yesterday and was told to come in after 2 to bring them the check today so we go in to take them a check and they have sold the car! If u buying a house and they have accepted your offer and got you the approval they don’t just sell it from underneath you! This really pisses me off cause they xxxx on his dream and now he is so hurt! Definitely not good for business! More

AWFUL VERY DISAPPOINTING!! We were negotiating the price on a vehicle and called back within the hour of the presented deal to find out the vehicle had be VERY DISAPPOINTING!! We were negotiating the price on a vehicle and called back within the hour of the presented deal to find out the vehicle had been sold out from underneath us! We received an email that they ran our credit before we even told them we were interested in the vehicle. Will NEVER do business here again. Worst Chevy dealer by far!! More

2012 Black LTZ Truck was on website, had great trade-in. Associate promised additional information numerous times, but never followed up. Truck not on website now. V Truck was on website, had great trade-in. Associate promised additional information numerous times, but never followed up. Truck not on website now. VERY DISAPPOINTED. More

The best. Bought new in 2011 , fantastic to deal with if you do your home work. Fun to work with, they bend over backwards to get you the best vehicle with the Bought new in 2011 , fantastic to deal with if you do your home work. Fun to work with, they bend over backwards to get you the best vehicle with the very best financing. Coming in to get a new truck this year as well. See you soon. More

Wonderful experience My husband and I drove several hours to search for a new family vehicle in the Wichita area. Tom Rogers greeted us as we entered the dealership, and o My husband and I drove several hours to search for a new family vehicle in the Wichita area. Tom Rogers greeted us as we entered the dealership, and offered a very professional experience as we shopped. He was friendly, knowledgeable and didn't pressure us to purchase. We ended up choosing a vehicle that serves our needs, and would highly recommend the dealership and Tom as a salesperson. More