Don Hattan Chevrolet

Oil change and tire rotation Less than an hour to have my oil changed, tires rotated and the car washed. Clean waiting area with coffee minus the snacks they said were available. Less than an hour to have my oil changed, tires rotated and the car washed. Clean waiting area with coffee minus the snacks they said were available. Thank you Don Hattan. I’ll be back. More

Wonderful Service Found the perfect car for my needs. Olivia Klein went out of her way to get us the one we wanted. The car we looked at online was in Augusta and she d Found the perfect car for my needs. Olivia Klein went out of her way to get us the one we wanted. The car we looked at online was in Augusta and she drove us there. She had me drive it back and I fell in love with it. She worked it out so we could drive it home that night. More

Excellent sales team! Purchased a new truck from Don Hattan in Park City, Kansas. Nick Brown was really great to work with. During price negotiations he took the time to Purchased a new truck from Don Hattan in Park City, Kansas. Nick Brown was really great to work with. During price negotiations he took the time to ensure we understood details of the offer and worked with us to ensure we were satisfied with our purchase. Went above and beyond to get things done. Also, we appreciated Christian Jensen's time and effort helping us with warranty options as well as financing. He really worked to make us a great deal with regard to the warranty and handled all of the paperwork. Great bunch of people to work with. Felt like they genuinely cared about our situation and they honored every single sales promise (unlike another widely known local dealership we had recently dealt with). We very much appreciate their honesty and integrity. Great job guys! More

First time buyer, good experience OscarRayo was very kind and helpful, not at all pushy.For first time vehicle purchasers, this was a good and uneventful experience. The finance option OscarRayo was very kind and helpful, not at all pushy.For first time vehicle purchasers, this was a good and uneventful experience. The finance options were clear and Christian Jensen got us in and out without any problems. More

God deals and good service the salesman (Gavin)was very knowledgeable about what they had and the finance guy (Raymond)was extremely helpful with the numbers and getting the bes the salesman (Gavin)was very knowledgeable about what they had and the finance guy (Raymond)was extremely helpful with the numbers and getting the best interest rate possible. More

Fist time buyer would recommend Buying my first car and Darin made it simple to decide what I was looking for give me plenty of options. Was able to discuss a deal and warranty for t Buying my first car and Darin made it simple to decide what I was looking for give me plenty of options. Was able to discuss a deal and warranty for the car on the same day and was able to drive off the lot with my new car within a few hours. Customer service was friendly and was willing to help with whatever questions I had. Definitely would recommend buying from here again. More

customer service is a joke Paid cash for a used car (2011 camaro RS) after driving it a few days I noticed the driver's side seat heater was not working so I made a appointment Paid cash for a used car (2011 camaro RS) after driving it a few days I noticed the driver's side seat heater was not working so I made a appointment to have it fixed. work was to be done on 11/20/19 was told the heater on driver side was bad and would have to be ordered. picked the car up on 11/27/19 Paid $720.09 for the repair.Drove it home parked the car a few days later I went to driver the car and found that the back section of the driver side seat was not working so I called back told Amber Doty that it was not working she set up another date of 12/6/19 I had to call after I got off of work to see if my car was done only to be told that the seat heat was bad and would have to be ordered.it would be here on the 12/7/19 and would be installed on Monday 12/9/19 I had made a appointment to have my 2019 chevy worked on 12/10/19 so i droped off the truck hoping to get my car back but found out it was not done the parts are on back order don't know when it will be here..I was also very unhappy when i picked up the camaro with bird poo all over it I had just had the car washed and detailed. after leaving the truck tonite I was giving back my bird xxxx covered car to drive until the parts come in. not happy with the service not sure i will return for anymore service. More

We have tried for over 2 weeks to get a resolution on our warranty issue. No one returns calls! Your commercials about how amazing your customer service is, are a joke. There is no accountability, only warranty issue. No one returns calls! Your commercials about how amazing your customer service is, are a joke. There is no accountability, only constant passing the buck. Moreover, the service manager lied just to get us to stop asking for his help. Our warranty issue could have easily been resolved and we would have stayed loyal customers, but this dealership lacks leadership and anyone willing to step up. More

Pretty easy and efficient I am not a fan of car dealership, especially knowing how slimy they can be. I had mike at the derby location and couldnt asked or a better experienc I am not a fan of car dealership, especially knowing how slimy they can be. I had mike at the derby location and couldnt asked or a better experience or even sale man. Everyone was welcoming and I got my vechile down what i needed to etc More

Service Department Experience There's nothing I dread more than sitting and waiting while my oil gets changed so when I do go in to get it done I am, admittedly, already in a bit o There's nothing I dread more than sitting and waiting while my oil gets changed so when I do go in to get it done I am, admittedly, already in a bit of a "mood", so to speak. I made an appointment, for the first time, at Don Hattan in Derby and when I walked in at the service center the smiling young lady greeted me by name! So, the experience starts off very pleasant. Made me feel like they for sure knew I was coming and would be getting right on with the oil change! And, yep, my car was immediately taken back, but by the time it was gone about 30 minutes I was starting to twitch a bit and popping my neck. Then, BOOM, here comes that pleasant young lady (who acts like everyone in customer service should act) to say my car was ready. I could not have been more pleased with the customer service (if that girl doesn't LOVE her job she sure doesn't let it show!), the cleanliness of the waiting area, and the fast and efficient oil change. I'll be getting my oil changed there from now on and will be recommending them to others! More