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Don Franklin Somerset Chrysler Dodge Jeep Ram Fiat

Somerset, KY

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498 Reviews

1147 South Highway 27

Somerset, KY

42501

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Showing 498 reviews

May 23, 2012

Employees were friendly and helpful and made our visit as good as could be. When we arrived Brandi went with us on our test drive and explained a lot to us. When we arrived back at the dealership T.J. Was th More

by GibsonC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
T.J. Blanton, Jim Brink
May 19, 2012

Buying or trading cars is a stressful activity for me. However, my recent purchase at this dealership was the easiest and least stressful experience I have ever had in buyig a vehicle. I appreciated Jere More

by taosk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Myers, Gary Gentry, Jim Brink
May 16, 2012

Over-all my experience ended up a positive one after having to return a vehicle that had major mechanical issue. I was traded out of it and put into a comparable vehicle with little hassle. More

by mfwhitaker23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Brink
May 16, 2012

I gave this dealership an outstanding rating because they deserve it. When youre looking to buy a car, look to them! They will not rip anyone off and are a team of honest and caring people. I can honestly sa More

by Matthewriddick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Gentry
May 11, 2012

Very great dealership, Chad and Dale got us out the door Very great dealership, Chad and Dale got us out the door with the new car that we needed for our new additon to our family, Very helpful, knowledgea More

by jgoode09katrena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Hansford, Jim Brink
May 09, 2012

The best truck buying experience ever. The salesman Ronnie Hall was not pushy, he was very friendly and attentive. When he was working with us we were the primary focus. Very easy negotiating. Left ext More

by Mjfloyd2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Hall
May 03, 2012

I can't for the life of me remember the two guys that worked with me today other than Jim. They were great though. They made the whole experience enjoyable and worked to come up with a deal that worked More

by lite3864
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Brink
May 01, 2012

I AM VERY IMPRESSED WITH THE SERVICE AND PRESENTATION BY THIS DEALERSHIP. I WAS GREETED IN MY CAR AS I DROVE AROUND. I WAS ASKED ABOUT WHAT I WAS LOOKING FOR, NOT WHAT THEY WERE TRYING TO GET OFF THE LOT. B More

by BRANDILBROTHERTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Tanner, finance officer, Jim Brink
April 28, 2012

A phone call made to the Don Marshall dealership is where it started. Great communication during the phone call by the way. The dealership was three hours away from home and from this phone call and the fri More

by JeremyMay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Hansford, Van Vanselow, Jim Brink
April 27, 2012

When we arrived at the lot, two salesmen plus Jimmy Franklin were quick to help me with all my needs. They went out of their way to find the exact vehicle I wanted, and the price range I requested. Th More

by lucasbci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Gumm, Jimmy Franklin
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