Don Franklin Somerset Chrysler Dodge Jeep Ram Fiat
Somerset, KY
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Employees were friendly and helpful and made our visit as good as could be. When we arrived Brandi went with us on our test drive and explained a lot to us. When we arrived back at the dealership T.J. Was th good as could be. When we arrived Brandi went with us on our test drive and explained a lot to us. When we arrived back at the dealership T.J. Was there to go over the vehicle and work with us and he was very friendly. This was probably the most pleasant experience we have had with car salesmen. More
Buying or trading cars is a stressful activity for me. However, my recent purchase at this dealership was the easiest and least stressful experience I have ever had in buyig a vehicle. I appreciated Jere However, my recent purchase at this dealership was the easiest and least stressful experience I have ever had in buyig a vehicle. I appreciated Jeremy's approach in listening to what I needed and then finding the vehicle that would work for me. All involved with our purchase were very courteous and respectful. We felt no high pressure sales. The financial paperwork was explained completely and easy to understand. I would highly recommend this dealership to anyone looking to buy a new or used vehicle. More
Over-all my experience ended up a positive one after having to return a vehicle that had major mechanical issue. I was traded out of it and put into a comparable vehicle with little hassle. having to return a vehicle that had major mechanical issue. I was traded out of it and put into a comparable vehicle with little hassle. More
I gave this dealership an outstanding rating because they deserve it. When youre looking to buy a car, look to them! They will not rip anyone off and are a team of honest and caring people. I can honestly sa deserve it. When youre looking to buy a car, look to them! They will not rip anyone off and are a team of honest and caring people. I can honestly say that I will never buy a car from anyone else! I spent a whole day with them and i just felt at home...everyone greets you and smiles when they see you, and Brandi is hilarious! She's probably one of the funniest people there and the easiest to joke around with. I love my new car, and I love the people at Don Marshall! You guys rock! :) More
Very great dealership, Chad and Dale got us out the door Very great dealership, Chad and Dale got us out the door with the new car that we needed for our new additon to our family, Very helpful, knowledgea Very great dealership, Chad and Dale got us out the door with the new car that we needed for our new additon to our family, Very helpful, knowledgeable, and Jim who we signed our papers with helped us out also, describing all things we could get such as Our warranty, gap insurance, and other things, These three guys really helped us like no other dealership in somerset would! This is our second time buying a vehicle here and we would do it again in a heartbeat!!!! Thanks to the service and sales at Don Marshall! More
The best truck buying experience ever. The salesman Ronnie Hall was not pushy, he was very friendly and attentive. When he was working with us we were the primary focus. Very easy negotiating. Left ext Ronnie Hall was not pushy, he was very friendly and attentive. When he was working with us we were the primary focus. Very easy negotiating. Left extremely satisfied with a Dodge Ram. More
I can't for the life of me remember the two guys that worked with me today other than Jim. They were great though. They made the whole experience enjoyable and worked to come up with a deal that worked worked with me today other than Jim. They were great though. They made the whole experience enjoyable and worked to come up with a deal that worked for all of us. Next time I am in the market for a new vehicle Don Marshall will be my first stop. I would gladly recommend Don Marshall to all my family and friends. More
I AM VERY IMPRESSED WITH THE SERVICE AND PRESENTATION BY THIS DEALERSHIP. I WAS GREETED IN MY CAR AS I DROVE AROUND. I WAS ASKED ABOUT WHAT I WAS LOOKING FOR, NOT WHAT THEY WERE TRYING TO GET OFF THE LOT. B THIS DEALERSHIP. I WAS GREETED IN MY CAR AS I DROVE AROUND. I WAS ASKED ABOUT WHAT I WAS LOOKING FOR, NOT WHAT THEY WERE TRYING TO GET OFF THE LOT. BRANDI TANNER WAS GREAT WITH WORKING AROUND MY KIDS THAT I HAD WITH ME AT THE TIME. I DON'T HAVE THE BEST CREDIT SCORE, I WASN'T GIVEN INFORMATION THAT WASN'T REALISTIC. I HAD THE BEST EXPERIENCE EVER, I WILL NOT LOOK FOR A VEHICLE ELSEWHERE. MY BUSINESS STAYS WITH DON MARSHALL!! More
A phone call made to the Don Marshall dealership is where it started. Great communication during the phone call by the way. The dealership was three hours away from home and from this phone call and the fri it started. Great communication during the phone call by the way. The dealership was three hours away from home and from this phone call and the friendliness of the people I talked to it made me feel excited about driving that far to buy my car. Upon arrival of the dealership the car was ready to test drive. When I went in to make a deal they made the deal quickly and efficiently. They had me on my way in my new challenger in no time. I would recommend this dealership to anyone! More
When we arrived at the lot, two salesmen plus Jimmy Franklin were quick to help me with all my needs. They went out of their way to find the exact vehicle I wanted, and the price range I requested. Th Franklin were quick to help me with all my needs. They went out of their way to find the exact vehicle I wanted, and the price range I requested. They made me a great deal on my trade in and the price on new vehicle. I realized the dvd player in the vehicle was not working properly, they went above and beyond expectations to make sure it was repaired and working properly before I left. I am very impressed with the outstanding customer service I received and will recommend this dealership to all friends and family. More