Don Franklin Lexington Nissan
Lexington, KY
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James Anderson, my salesman was very professional, courteous, and helpful , He was patient and I believe worthy of my trust. I will recommend him to my friends and relatives. courteous, and helpful , He was patient and I believe worthy of my trust. I will recommend him to my friends and relatives. More
Tony did a great job giving me the facts about the vehicle without pressuring us or attempting to tell us why we needed a specific vehicle. We knew what we wanted and Tony helped us not only find it, vehicle without pressuring us or attempting to tell us why we needed a specific vehicle. We knew what we wanted and Tony helped us not only find it, but at a price that beat others. I looked at several dealers before coming to Glenn Nissan and I found it worth the drive to Lexington. More
I found the vehicle that I liked on the lot, but prefered a gray interior rather than a black interior. The dealership located the desired vehicle and had it ready for me to pick up two days later. Tony and a gray interior rather than a black interior. The dealership located the desired vehicle and had it ready for me to pick up two days later. Tony and Rodney were friendly, attentive, and did not pressure. The features and operation of the vehicle, in addition to "dealer extras" such as maintenance coupons and free loaner cars, were fully explained to me by Tony. All questions were answered. I am very satisfied with the vehicle and the customer service. More
Quincy McDaniel was a great in helping me and my wife decide on a what vehicle to purchase at a price that we wanted. He was very knowledgeable about the vehicles he was selling which made it easy to get decide on a what vehicle to purchase at a price that we wanted. He was very knowledgeable about the vehicles he was selling which made it easy to get answers to our questions. Before we left, Quincy made sure we were aware of all the dealer benefits available to people who purchase vehicles from them. I would highly recommend Glenn Nissan and Quincy to my friends and family. More
I found the sales people to be friendly and helpful. I have had bad experiences with salesmen being condescending in the past (at another dealership) and I felt it was mostly due to the fact that I am fem have had bad experiences with salesmen being condescending in the past (at another dealership) and I felt it was mostly due to the fact that I am female. I was never once talked down to during my buying experience. The business manager actually thanked me for my credit score and was not pushy with any of the options they were offering, such as an extending warranty. I would be likely to return to this dealership. More
Although I had purchased a vehicle from Glenn Nissan before, this time I made my initial contact through the internet. James Anderson sent me an email and called me after my initial contact. I have to s before, this time I made my initial contact through the internet. James Anderson sent me an email and called me after my initial contact. I have to say that going this route makes the car buying experience much better than any of my previous car purchases. There were no games or gimmicks and no high pressure sales tactics. James was very pleasant to deal with and very friendly. He explained everything very clearly and immediately got down to the best price he could offer. I did shop around at some other dealers and James had the best deal available. When I went back to pick up my new vehicle, the paperwork was all ready to sign and it only took a few minutes to complete. Overall this was a great experience and I would recommend Glenn Nissan if you are in the market to purchase a car. I would also recommend starting your search online and contacting the dealers through the internet instead of just dropping by. More
I have bought 20 brand new cars in my life fom living in New York and here in Kentucky and this is the best sales person Gabriel Calderon I have ever dealt with. Very friendly and answered ever question a New York and here in Kentucky and this is the best sales person Gabriel Calderon I have ever dealt with. Very friendly and answered ever question and offered insight to every car buying scenario I came up with. This was by far the best buying experience I ever had and would strongly recomend him to any person purchasing a vehicle from Glenn Nissan. On a scale of 1-10 with 10 being great I would give an 11 ! More
Fantastic customer service. They made an experience I don't enjoy very enjoyable. They worked with me on price and the vehicle I wanted. Financing went even better than expected. I am looking forward don't enjoy very enjoyable. They worked with me on price and the vehicle I wanted. Financing went even better than expected. I am looking forward to doing further business with this dealership. More
James was very kind,new what he was doing. But most important i trusted him. Thats why i bought a car from glenn nissian. I had been to other dealers but he impressed me. I would buy another car here important i trusted him. Thats why i bought a car from glenn nissian. I had been to other dealers but he impressed me. I would buy another car here or tell somebody else to . THANKS DAVID AND TERESA CARTER DEALER ID - 30350 More
I have absolutely no complaints about Glenn Nissan. They were friendly from the beginning and never hesitated to answer any questions I had. I also feel like I got a great deal on my new Maxima. During th were friendly from the beginning and never hesitated to answer any questions I had. I also feel like I got a great deal on my new Maxima. During the process of finding the car I really wanted, salesman Quincy McDaniel was sure to stay in touch to let me know what special deals were going on and when the exact car I wanted became available. He was also NOT overbearing as some car salesman can be. I give my overall experience at Glenn Nissan a whopping A+++!! More