Back

Don Franklin Lexington Nissan

Lexington, KY

3.9
219 Reviews

3360 Richmond Rd

Lexington, KY

40509

Directions

Filter Reviews by Keyword

By Type

Showing 219 reviews

November 14, 2012

This dealership is terrible. They are untruthful, manipulative, rude, and I've never experienced such poor customer service. I can't believe they are still in business. More

by Jade Osborn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
November 04, 2012

The service was good and thorough. We have no complaints. We liked Mr.McKnight and we love our cube! Overall, I cannot imagine an easier or more pleasing experience. We got exactly what we wanted and were t More

by aka.mize
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McKnight, Mike McKnight
October 31, 2012

Buy our new car was very quick and easy!!! We would recommend this dealer to anyone who asked!! Eric was very easy to do business with. Thanks for the great service!! More

by JamesFleming
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric McDonald, Eric McDonald
October 29, 2012

I really liked the friendly and helpful staff at Glenn Nissan and will recommend them to others as well. They are great even after the sale :) More

by Hurriyat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Willeroy
October 23, 2012

Our experience in purchasing a new car was in an environment that was very helpful, professional, without any pressure. I was pleased that negotiation process was straight forward and reasonable. More

by Gary Kuhnhenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McKnight
October 15, 2012

Don't know that I've ever been to a more poorly run dealership. Went in with a relative to buy a used car. In the two hours I was in the place they lied to me repeatedly. They smile and are super fri More

by dillon66
Customer Service
Friendliness
Price
Recommend Dealer
No
October 04, 2012

I came into the dealership with a fairly clear idea of what I wanted (2 models from different manufacturers) and Doug was extremely helpful in going through a in depth evaluation of the Nissan Maxima (1 o More

by michael.schummers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 29, 2012

Initially, we went to the car lot to look at a used Toyota we had seen online. When we got there, Mendy approached us with a big smile. She was very friendly and never pushy. She showed us the car w More

by larry.lusher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mendy
September 28, 2012

I appreciated the honesty from Ben and the willingness to help in every way from Walter. A Great Experience....I will recommend Glenn to my family and friends! More

by vpeavler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walt Ealey
September 26, 2012

Earnst made finding and buying the perfect car for my family lifestyle.Would definately purchase my next car from Hudson Nissen on Nicholasville Rd. Great experence More

by #1Granna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ernest danson
...
11
...