Don Franklin Lexington Nissan
Lexington, KY
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This dealership is terrible. They are untruthful, manipulative, rude, and I've never experienced such poor customer service. I can't believe they are still in business. manipulative, rude, and I've never experienced such poor customer service. I can't believe they are still in business. More
The service was good and thorough. We have no complaints. We liked Mr.McKnight and we love our cube! Overall, I cannot imagine an easier or more pleasing experience. We got exactly what we wanted and were t We liked Mr.McKnight and we love our cube! Overall, I cannot imagine an easier or more pleasing experience. We got exactly what we wanted and were treated well. More
Buy our new car was very quick and easy!!! We would recommend this dealer to anyone who asked!! Eric was very easy to do business with. Thanks for the great service!! recommend this dealer to anyone who asked!! Eric was very easy to do business with. Thanks for the great service!! More
Our experience in purchasing a new car was in an environment that was very helpful, professional, without any pressure. I was pleased that negotiation process was straight forward and reasonable. environment that was very helpful, professional, without any pressure. I was pleased that negotiation process was straight forward and reasonable. I detest dealerships the obfuscate the process of purchasing a car to take advantage of customers. More
Don't know that I've ever been to a more poorly run dealership. Went in with a relative to buy a used car. In the two hours I was in the place they lied to me repeatedly. They smile and are super fri dealership. Went in with a relative to buy a used car. In the two hours I was in the place they lied to me repeatedly. They smile and are super friendly, but are not at all honest. This place has a history of problems and most of the sales people were brought in from out of town. Stay Away! More
I came into the dealership with a fairly clear idea of what I wanted (2 models from different manufacturers) and Doug was extremely helpful in going through a in depth evaluation of the Nissan Maxima (1 o what I wanted (2 models from different manufacturers) and Doug was extremely helpful in going through a in depth evaluation of the Nissan Maxima (1 of the 2). He then followed up with me on a few later questions and finding the color of car that I was after. He was always pleasant and got back with me very quickly at each step of the final delivery process. The car was delivered as promised and on time, making this a very pleasant and enjoyable process. More
Initially, we went to the car lot to look at a used Toyota we had seen online. When we got there, Mendy approached us with a big smile. She was very friendly and never pushy. She showed us the car w Toyota we had seen online. When we got there, Mendy approached us with a big smile. She was very friendly and never pushy. She showed us the car we were interested in. She answered our questions and gave us plenty of time to look around. She was always very professional. When we did decide to purchase a new vehicle, she made it very painless. I was amazed at how quickly the whole process was. We have been very pleased by our entire experience. Mendy couldn't have been sweeter. We will certainly recommend this dealership to friends. The next time we look for a car, we will stop here first. More
I appreciated the honesty from Ben and the willingness to help in every way from Walter. A Great Experience....I will recommend Glenn to my family and friends! help in every way from Walter. A Great Experience....I will recommend Glenn to my family and friends! More
Earnst made finding and buying the perfect car for my family lifestyle.Would definately purchase my next car from Hudson Nissen on Nicholasville Rd. Great experence family lifestyle.Would definately purchase my next car from Hudson Nissen on Nicholasville Rd. Great experence More