Don Franklin Lexington Hyundai

Blake was an excellent salesperson and I was treated with nothing but respect from the very beginning. The entire Glenn team did an excellent job of keeping the pressure to a minimum during the purchase of a nothing but respect from the very beginning. The entire Glenn team did an excellent job of keeping the pressure to a minimum during the purchase of a 2011 Santa Fe. At the end of the day, I feel that I received a great vehicle at a fair price with great customer service. In 5-6 years I am planning on purchasing another Santa Fe from Glenn from the overall experience I had with them during the entire process. More

Buying a new car was an experience I had not had in 15 years - it's not "just buying a car" - it is a long term commitment for me! My experience with the two salesmen I worked with, Blake and Dareyn was a years - it's not "just buying a car" - it is a long term commitment for me! My experience with the two salesmen I worked with, Blake and Dareyn was a fun, easy-going one. They were patient and understanding, were eager to please but in no way "pushy". I had done quite a bit of homework on pricing and feel I got a "fair enough" deal. I have had many positive compliments on the Sonata I purchased and will be sure to recommend the Lexington dealership to anyone that would like to investigate further. More

We went to a few dealerships around Lexington in search of a newer vehicle early. Every time we informed the sales person that we were only looking and pricing they handed us their card and left. When we of a newer vehicle early. Every time we informed the sales person that we were only looking and pricing they handed us their card and left. When we came to Glenn, Donovan came over and talked to us. Even though he knew we were only looking, he took over an hour out of his day to make sure we were sure about what we were looking for. He kept in touch and when the day came to buy, he treated us like friends and not like another customer. For the first time in my life, a car buying experience was fun and enjoyable. I would highly recomend Donovan to anyone looking for a great car buying experience. Timothy Croxton Lexington, Kentucky More

I came to Glenn to purchase a new 2011 Hyundai Sonata and could not have had a more pleasant experience. The car is wonderful inside and out and the customer service could not have been better. When I ar could not have had a more pleasant experience. The car is wonderful inside and out and the customer service could not have been better. When I arrived Tim and Chris had me in and out in less than an hour. Chris explained everything about both the car and the great warranty that came with it. The car looked great, and the interior was pristine. This was my first Hyundai and if the car is half as good as the customer service at Glenn, it will not be my last. I will go out of my way to recommend Glenn Hyundai to anyone looking to buy a new car. More

Great Service and we were able to find the vehicle we needed quickly. We previewed used vehicles before we went to the dealership, but after we arrived we discoved it was not eligible for the financing w needed quickly. We previewed used vehicles before we went to the dealership, but after we arrived we discoved it was not eligible for the financing we wanted. Our salesman went out and found the vehicle we eventually purchased. It was just the type of vehicle we needed and could afford. More

Our saleperson was Deryn Riggs - very outgoing, friendly and overall went above and beyond to help us find the vehicle we wanted. I had a 4 year old Scion and my sister had a year old Scion and working wit and overall went above and beyond to help us find the vehicle we wanted. I had a 4 year old Scion and my sister had a year old Scion and working with Brian - Deryn and Elizabeth we were able to trade in two vehicles for two new Hyundai Tuscans. A very great staff - have had them serviced and the service department is just as great. More

I had previously bought a Hyundai at Glenn's and was very pleased with that experience, so I went back because I expected the same treatment. I was pleasantly surprised that my experience this time was even pleased with that experience, so I went back because I expected the same treatment. I was pleasantly surprised that my experience this time was even better! Donovan, the salesman who helped me, was extremely knowledgeable and efficient. I have been buying cars since 1970 and this was the best buying experience I've ever had! I will definitely recommend Glenn's to anyone who asks. More

my husband & I went over there initially to look @ used Hyundais, but instead we found 3 used Volvos & a super nice saleman named Marc Franco & the rest is history; he worked with us & took very goo used Hyundais, but instead we found 3 used Volvos & a super nice saleman named Marc Franco & the rest is history; he worked with us & took very good care of us & we eventually drove off in a very nice Burgundy Red Volvo; he has been an Angel in disguise; i can call him day or night & he takes care of our issues; we are very leary of car salemen; they can be pushy & put you in what they want & you can't afford; a million more like him & you would be selling more cars. Marc took excellent care of us & went above & beyond what was expected of him; we were then & still are very happy with his services............. thank you Marc.............Kathy & Bruce More

I purchased a 2011 Hyundai Sonata. We also looked at I purchased a 2011 Hyundai Sonata. We also looked at various Toyota models. However,the Toyota dealer was very pushy and only interested in a qu I purchased a 2011 Hyundai Sonata. We also looked at various Toyota models. However,the Toyota dealer was very pushy and only interested in a quick sale. It was such an unpleasant experience that I won't step foot in another Toyota dealership for many many years. Bill Mathews at Glen Hyundai let me take my time and didn't pressure me into making a decision before I was ready. He wanted to make sure that I'd be happy with the purchase, Bill took the time to meet me on the lot on a Sunday night as he and his wife were on the way home from a concert. Bill accompanied me on many test rides. And I'm thrilled with my decision to by a Hyundai. We didn't need to play the negotiation game. Thank you Bill Mathews! More

Negotiated a contract and was very pleased....but had some difficulty over a change in the contract due to "limited credit history" - credit rating was excellent, but limited. After giving a poor rating some difficulty over a change in the contract due to "limited credit history" - credit rating was excellent, but limited. After giving a poor rating on dealerrater, the dealer contacted us and worked everything out to our satisfaction....they could not have been nicer. The original problem should not have occurred, but they were outstanding in taking care of it....I would rate them a 5 accross the board EXCEPT for one very rude sales manager (there are others that are fantastic) and their not communicating that the contract could change if the credit rating was not to their satisfaction. I hope they will make some changes concerning these things....if so, I plan on dealing with them in the future. More