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Don Franklin Lexington Hyundai
Lexington, KY
674 Reviews
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Showing 674 reviews
March 04, 2015
Awesome Experience! I don't think buying a new car could have went more smoothly. Our salesman, Robert Harris, was excellent! Friendly, professional, no pressure, and mo I don't think buying a new car could have went more smoothly. Our salesman, Robert Harris, was excellent! Friendly, professional, no pressure, and more than willing to help us. They worked with us to get the best deal possible. I would recommend Robert and this dealership to anyone. We love our new Santa Fe!! Thanks Glenn Hyundai!! More
by akelly24
Employees Worked With
Scott Keyland
February 24, 2015
Excellent Customer Service Everything was GREAT! Overall the experience was perfect. Our salesman Robert Harris was quick, thorough, professional, and very friendly. This team Everything was GREAT! Overall the experience was perfect. Our salesman Robert Harris was quick, thorough, professional, and very friendly. This team knows how to make buying a car the fun experience that it should be!!! More
by MMCRAY
Employees Worked With
Scott Keyland
February 24, 2015
Great Experience Best dealership and service you could ever hope for. These people care about you, what they do and their product. If you want honesty and trustworthy Best dealership and service you could ever hope for. These people care about you, what they do and their product. If you want honesty and trustworthy people, this is the place to go. They work with you and try to give you the best for your dollar. Can't beat that anywhere. This is how loyalty is earned. Way to go Glenn Hyundai!! More
by Merrylaine
Employees Worked With
Eric Smith, Casey Dalton, JB Connors, Scott Keyland
February 22, 2015
Another Successful Trip To Glenn This is our 6th purchase from the Glenn Auto Mall dealerships, second from Glenn Hyundai. We chose the worst weather day in Lexington in a decade to This is our 6th purchase from the Glenn Auto Mall dealerships, second from Glenn Hyundai. We chose the worst weather day in Lexington in a decade to buy a new SUV, double digit inches of snow already on the ground with snow, sleet and rain coming down. Our previous sales person retired, so we met Robert Harris. He was just what we have come to expect with Glenn, extremely personable, professional, non-pressure and interested in our needs. He dug 2 Santa Fe's out of the snow for us to test and let us really put them through their paces in some nasty slop covered neighborhood roads. He and Scott Keyland gave us a far trade in on our Sonata and the deal was done. We hooked up with Olivia to sign the papers and she helped us save even more on our deal. A total team effort from our friends at Glenn and another satisfying car buying experience for our family. More
by Jeff A D
Employees Worked With
Scott Keyland, Olivia Tudor
February 19, 2015
Car Buying Not what it used to be With the internet, the educated consumer knows what the price should be. Brad and the management was really good at eliminating the smoke and mirrors, With the internet, the educated consumer knows what the price should be. Brad and the management was really good at eliminating the smoke and mirrors, cutting to the chase with the price, and emphasizing service after the sale.Brad stayed in communication without being pushy. Even the extended warranties were clearly priced by the finance dept so we could choose what we thought was cost effective for us. Overall, it was a great experience and felt like we were treated respectfully. More
by Howard
Employees Worked With
Scott Keyland, Brad Lovitz
January 30, 2015
Outstanding buying experience!!! Absolutely the best buying experience I've ever had. My salesman, Robert Harris went above and beyond to help me get exactly what I was looking for i Absolutely the best buying experience I've ever had. My salesman, Robert Harris went above and beyond to help me get exactly what I was looking for in a vehicle at the payment I was hoping for. Every member of the staff I worked with was very friendly, enthusiastic and made my purchase enjoyable. If you are in the market for a new or used vehicle, do yourself a favor and look up Robert Harris at Glenn Auto Mall. More
by Kathyl
Employees Worked With
James-Finance Manager, Scott Keyland
January 27, 2015
Best Care Buying Experience This was by far the best car buying experience I have ever had. Scott and Brad went above and beyond to make sure I was well informed and happy with This was by far the best car buying experience I have ever had. Scott and Brad went above and beyond to make sure I was well informed and happy with all aspects of purchasing my new Hyundai Elantra. I highly recommend anyone in the market for a new or used vehicle go to Glenn Auto Mall. I'm sure they will receive wonderful service throughout the experience. More
by gordon24lorir
Employees Worked With
Scott Keyland, Brad Lovitz
January 24, 2015
Review of Sales Experience Overall, I was treated fairly and respectfully, They are very knowledgeable. The salesman Robert Harris was very nice and really took into considera Overall, I was treated fairly and respectfully, They are very knowledgeable. The salesman Robert Harris was very nice and really took into consideration people's budgets and what would work best for the individual. More
by Kevin Welch
Employees Worked With
Scott Keyland
December 22, 2014
Fantastic Experience! Can't say enough about the sales/service I received while purchasing my 2015 Hyundai Santa Fe. Brad was the best in explaining all aspects of my purch Can't say enough about the sales/service I received while purchasing my 2015 Hyundai Santa Fe. Brad was the best in explaining all aspects of my purchase. Received the best on my trade in too. Brad also followed up after the sale and offered to assist with any futures questions I might have about my car and offered that if I brought my car in he could explain in person! Thank you Glenn Hyundai! I will recommend you to others! More
by gebetlaf
Employees Worked With
Scott Keyland, Brad Lovitz
December 10, 2014
Love my new Hyundai I went to merely look at cars and check out the dealer incentives. I drove away in a 2015 Hyundai Elantra. Robert and Scott worked hard to make a d I went to merely look at cars and check out the dealer incentives. I drove away in a 2015 Hyundai Elantra. Robert and Scott worked hard to make a deal that was right for me. I would highly recommend Glenn. I would also like to commend the finance department and Jame Anderson. Overall great experience. I would definitely do business there again !! More
by rgb0716
Employees Worked With
Robert Harris, sales and James Anderson,finance, Scott Keyland
