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Don Franklin Lexington Hyundai

Lexington, KY

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674 Reviews

3340 Richmond Rd

Lexington, KY

40509

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Showing 674 reviews

April 30, 2016

Good experience Went to Glenn's without intention of buying a vehicle but drove off in one and I'm very satisfied. Kearny was great and did not pressure me at all. I More

by mgckk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JB Connors, Kearney Demus, Olivia Tudor
April 28, 2016

Excellent service, great team! Having just visited them in July to purchase a vehicle, I knew exactly where I was going and to whom I wanted to work with when that vehicle was total More

by Flossie50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott - Manager, Kearney Demus, Brad Lovitz, Casey Dalton
April 26, 2016

Very satisfied! !!!!! We would recommend Glenn to any and every one we know. From the first encounter she made us feel comfortable and understood our needs. They worked wit More

by chaddsparks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty Roberts
Apr 27, 2016 -

Don Franklin Lexington Hyundai responded

Chaddsparks, we absolutely love the recommendation!!! We are happy to hear that our team made you guys feel comfortable during visit to Glenn Hyundai. We thank you for taking a moment to share your insight. We look forward to any future referrals and this new relationship for many many many years to come! Stop in any time.

April 22, 2016

Great! Car shopping/buying made easy & pleasurable! I had an excellent experience at Glenn Hyundai! Staff was personable from the moment we got there. Salesman (Donald) was very nice to deal with. Scott More

by Jessica D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hensley, Scott Keyland, Olivia Tudor, Brad Lovitz, Donald Hensley
Apr 22, 2016 -

Don Franklin Lexington Hyundai responded

Mrs. Davies, thank you for taking the time to let everyone know about your experience with us at Glenn Hyundai on Richmond road! We look forward to servicing you, your family and friends down the road! "

April 22, 2016

Friendly and quick This is the first dealership that I have been to, that you are not left alone wondering what is going on. I really liked CJ, she was wonderful. She ex More

by Penney61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlene Joesph (CJ), Olivia Tudor, JAMES ANDERSON
Apr 27, 2016 -

Don Franklin Lexington Hyundai responded

Thanks Penny61 for choosing to do business with Glenn Hyundai. We appreciate that you are now part of our dealership family. Thank you for sharing your experience. We are happy to hear that developed a relationship with CJ & the rest of our staff.

April 21, 2016

Excellent Dealership Professional staff, considerate of time, thorough overview of details, and nice follow up. Would definitely recommend to friends and family interested More

by rebecca.may2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Tudor, Brad Lovitz
Apr 21, 2016 -

Don Franklin Lexington Hyundai responded

Hi Rebecca, We appreciate you taking the time to share with us such kind words. We are pleased that you enjoyed the customer service our team provided. Thank you in advance for any future referrals. Thank you for trusting Glenn Hyundai with the servicing needs of your vehicle.

Apr 22, 2016 -

Don Franklin Lexington Hyundai responded

Mrs. May, thank you for taking the time to let everyone know about your experience with us at Glenn Hyundai on Richmond road! We look forward to servicing you, your family and friends down the road! ""

April 20, 2016

Great Enjoyed working with Jordan Stevens and Scott Keyland. They found the car I wanted in Tn and brought it to their dealership for me to purchase. More

by Mo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Keyland, Jordan Stevens
Apr 21, 2016 -

Don Franklin Lexington Hyundai responded

Hi Mo, Congratulations on your new vehicle! We are pleased to see that you enjoyed the service our team provided. Thank you for taking a moment to share your experience. We'll make sure to pass on the kind words. We look forward to servicing your vehicle for years to come.

April 19, 2016

2016 Tucson Thank you. James really made the deal happen and Brian was great at getting us set up. I appreciate JB spending so much time with me selecting and d More

by greg16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JB Connors, JAMES ANDERSON, Brian Williamson
Apr 20, 2016 -

Don Franklin Lexington Hyundai responded

Thank you for taking the time to review us, Greg16! We're happy to see that you had a great experience with our team, and we'll be sure to share your kind words. Thank you for allowing us to earn your business. We look forward to years of service with you.

April 19, 2016

Excellent Great employees. Great service. Great Car. The salesperson was respectful and considerate of my specific needs. He didn't push but he offered the nece More

by chrislyn.ruddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Lovitz
Apr 20, 2016 -

Don Franklin Lexington Hyundai responded

Hi Chrislyn, Thank you for taking the time to share your view. We're happy to see that you are all around happy with our team, service and your vehicle! Your kind words mean a lot to us at Glenn Hyundai. Thank you for allowing us to earn your business. We look forward to years of service with you.

April 18, 2016

New car for a Mother Brian has been very helpful in making this decision on purchasing a new car for my Mother. After some confusion on the internet pricing and going back More

by John Miller RPh
Recommend Dealer
Yes
Employees Worked With
Brian Williamson
Apr 18, 2016 -

Don Franklin Lexington Hyundai responded

Mr Miller, Thank you for stopping by today, we would love to have met your mother and shown her the vehicle and hope to get the chance to in the future. In regards to pricing we feel like we offer the best pricing with full disclosure and provide rebate disclosures on our vehicle listing specifically this Tucson. With financing, we provided you with the information you requested, if there is some confusion, we apologize and would love to go over the manufacturers incentives with you again. Brian, We appreciate you wanting to trade your mothers vehicle however with it not being present we could not give you an exact quote that's why we offered to regroup when the vehicle would be present. Brian, we appreciate every opportunity to help our customers find the right vehicle and are here to help you with any additional information you may need. You can also call and ask to speak with Management anytime 859-263-5020 and ask for a Hyundai Manager. Thank you, Glenn Hyundai

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