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Don Franklin Lexington Hyundai

Lexington, KY

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674 Reviews

3340 Richmond Rd

Lexington, KY

40509

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Showing 674 reviews

October 11, 2016

Recent trade and purchase Salesman Jordan was great, listened to our needs. Have further questions of others who have not returned 3 phone calls leaving a message to call. More

by barb.york
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott and Dudley, Jordan Stevens, Casey Dalton
October 09, 2016

Glenn Hyundai is the best of the best. Glenn Auto Group is the place to go to for your vehicle needs. The selection is enormous. If you don't find it here you won't find in Lexington. More

by jimtom132
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ JOSPEH
September 29, 2016

I love my New Elantra! Thanks for the help selecting my new Elantra. 😀 I will tell my friends where to get great service. You rock Glenn Hundai. CJ was fantastic!!! More

by oconsalvi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ JOSPEH
September 22, 2016

Great experience The sales and finance staff at Glenn Hyundai do a phenomenal job. Understanding, caring and extremely helpful in finding just the right car. I didn't More

by twisterdad13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Keyland and James., Donald Hensley
September 09, 2016

WONDERFUL AND STRESS FREE I WILL RECOMMEND BRAD TO FAMILY AND FRIENDS. GREAT JOB BRAD! HE WENT ABOVE AND BEYOND MAKING MY EXPERIENCE STRESS FREE AND FAST. HE ALREADY NEW WHA More

by pcooper0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Lovitz
Sep 12, 2016 -

Don Franklin Lexington Hyundai responded

Hi Pcooper0, Thank you for highly recommending Brad to your friends and family. We are happy that you enjoyed your customer service experience here at Glenn Hyundai. We look forward to maintaining this relationship for many years to come.

September 09, 2016

Best service ever! Have brought many cars. This was the best car buying experience we have had. The staff was very knowledgable, accommodating, and friendly. Will reccom More

by spiller859
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Howell
Sep 12, 2016 -

Don Franklin Lexington Hyundai responded

Hi Spiller859, We appreciate all of the future recommendations that come from your friends and family. Thank you for the letting us know that you truly enjoyed you experience with us at Glenn Hyundai.

September 08, 2016

Satisfied We keep coming back; that should speak for itself. Right now our family owns five Hundais. Survey is a nuisance though; our returning should be enoug More

by kathygannoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James in finance, Brad Lovitz
Sep 12, 2016 -

Don Franklin Lexington Hyundai responded

We must be exceeding expectation since you guys keep coming back. Thank you for the confirmation that our product and service is of good quality. Your loyalty to the Hyundai product speaks volumes with 5 vehicles in the family. We are happy to maintain this relationship for years to come.

September 08, 2016

Had a great experience! Glenn Hyundai is terrific! I knew what I wanted, and our salesperson found it for us after a review of packages. They even got the color I really want More

by sdegraa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not that I can name, CJ JOSPEH
Sep 12, 2016 -

Don Franklin Lexington Hyundai responded

We are pleased to see that you enjoyed the "best" car buying experience ever! We really work hard to ensure our customers are extremely satisfied with the service they receive from Glenn Hyundai. Thank you for highlighting your experience.

September 08, 2016

Super customer service I am still speechless!!!! The manner in which I was treated was great!!!! Dave and Donald get two thumbs up!!!!! James Anthony has the team at Glenn More

by gkl_us
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sharpe, Donald Hensley
Sep 12, 2016 -

Don Franklin Lexington Hyundai responded

At Glenn Hyundai we strive for excellence when interacting with our customers. Thank you for showing us that we are on the right path and that you enjoyed the quality of care that you received. We appreciate hearing about our team members and how awesome they truly are. We will make sure to pass on the word to Dave, Donald & James. See you soon!

September 08, 2016

Excellent sales and service! Second Hyundai purchase from Glenn. Had a fantastic experience again! Ask for Misty R. In sales and Casey D. In service and you can't go wrong! More

by shannon.harris.dbz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty Roberts, Casey Dalton
Sep 12, 2016 -

Don Franklin Lexington Hyundai responded

Thank you for being a loyal Glenn Hyundai customer. We are happy to see that you had such a fantastic experience with Misty & Casey. Congratulations on Hyundai #2! We hope you would consider bringing your vehicle in when servicing is needed.

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