Don Franklin Lexington Hyundai

Great people and great dealership! My second time purchasing from these guys. The whole process was smooth. The staff were great to work with and I will be back again. My second time purchasing from these guys. The whole process was smooth. The staff were great to work with and I will be back again. More

New Tucson Great experience,all people involved in this sale were very knowledgeable and helpful. Car looks great and is a pleasure to drive, love all the option Great experience,all people involved in this sale were very knowledgeable and helpful. Car looks great and is a pleasure to drive, love all the options More

Excellent car purchase Misty Roberts was our salesperson she did an excellent job helping us purchase our new vehicle.. she went above and beyond to b sure we where happy wi Misty Roberts was our salesperson she did an excellent job helping us purchase our new vehicle.. she went above and beyond to b sure we where happy with our purchase.. More

First time Hyundai buyer This is my first time buying a Hyundai and this dealership is top notch. Misty Roberts was wonderful and very knowledgeable. She made sure to explain This is my first time buying a Hyundai and this dealership is top notch. Misty Roberts was wonderful and very knowledgeable. She made sure to explain everything to me about the car and things I would need to do. It was a very pleasant experience. More

Don Franklin The staff was awesome even the ones who were not helping me with my purchase the sales lady Dawn went way above and beyond to help us understand and u The staff was awesome even the ones who were not helping me with my purchase the sales lady Dawn went way above and beyond to help us understand and utilize every option on the vehicle for me it was the best experience ever More

Very pleased see comments in previous section. My overall experience was great and Misty Roberts was very easy to deal with and have no doubt she will assist me i see comments in previous section. My overall experience was great and Misty Roberts was very easy to deal with and have no doubt she will assist me if I have any issues. More

Traveled from Ashland, Ky We worked most of the deal out over the phone. It was a 2 hour drive for me. Everything was ready on time and an overall excellent experience. We worked most of the deal out over the phone. It was a 2 hour drive for me. Everything was ready on time and an overall excellent experience. More

Thank You Our salesperson was Nick Sexton. He is not listed below. He was extremely helpful as was the manager, whose name I forget, and the finance person who Our salesperson was Nick Sexton. He is not listed below. He was extremely helpful as was the manager, whose name I forget, and the finance person who finalized our purchase. If I had a criticism it would be, other than the people we dealt wirh directly, and a very friendly guy we encountered first who may have been a detailer, I found literally EVERY OTHER STAFF MEMBER, of which there are many, to be avoidant if making eye contact,and, if they did, they made zero acknowledgment of my presence. I was raised in the sales business and learned to deal with the public as early as elementary schoool. I believe every person a customer encounters, from the moment they set foot on your property, should be engaged in at least non-verbal communication. It felt like staff were literally avoidant. The message I got was "you're somebody else's customer so I don't really need to engage you. I'll turn on the charm for MY customers". That's super short-sighted and glaringly obvious. I want to reiterate that we did not experience that from Nick. He was great. More

Great It was awesome. Darryl Bond was very very helpful. I have recommended Hyundai to all of my friends. It was a great experience. I love my car and will It was awesome. Darryl Bond was very very helpful. I have recommended Hyundai to all of my friends. It was a great experience. I love my car and will definitely be back! More

Santa Fe for a new home Everything went by in a timely manner. Both my wife and I appreciate the professionalism and the fact that they did not try to sell their product by m Everything went by in a timely manner. Both my wife and I appreciate the professionalism and the fact that they did not try to sell their product by making others look bad which turned us away from other dealerships. We hope to find the same professionalism in future dealings with Don Franklin. More