
Don Franklin Lexington Buick GMC
Lexington, KY
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This was a pleasant experience from the moment we walked in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!! in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!! More
I reached out and spoke with Ben about a truck. I wasn't sure what i wanted and was shopping around. What had me come back was Ben. If I asked a question he would go and get it and call me right b I wasn't sure what i wanted and was shopping around. What had me come back was Ben. If I asked a question he would go and get it and call me right back and not leave me waiting all day. If he said he was going to call me back he did. That right there is why I worked with him. He was professional, polite and fast. 1 of my best buying experiences in 30 years. He did everything in his power to make my buying experience as painless as possible. I would 100% buy from him again in the future. Thank you. More
This is our second car purchase from this dealership. I have to say, it was even better than the first 5 years ago. The dealership was great. Our Salesman Ben was a perfect fit for us. Down home and I have to say, it was even better than the first 5 years ago. The dealership was great. Our Salesman Ben was a perfect fit for us. Down home and friendly like family and we thoroughly enjoyed dealing with him. From salesman to manager to finance, we were treated respectfully, which goes a long way for my wife and I. I would highly recommend anyone looking for a vehicle to give this dealership and it's people a chance. And as a footnote: Ask for Ben !!! More
They took care of calling the insurance company to cover my new tire and was done quickly and professionally! Always friendly and courteous my new tire and was done quickly and professionally! Always friendly and courteous More
This is the worst dealership I have ever dealt with. They had my truck for two days for a radio issue and never touched it. I’ve had it in there 4 times now. I am going elsewhere They had my truck for two days for a radio issue and never touched it. I’ve had it in there 4 times now. I am going elsewhere More