Don Franklin CDJR Monticello

Rip off Dealer. Filed a complaint with the BBB. No response from the rip off dealer. Dodge service Dept is the worst from the service writer that is stuck in the Woo Filed a complaint with the BBB. No response from the rip off dealer. Dodge service Dept is the worst from the service writer that is stuck in the Woodstock area too the service manager that is a full flat out lier to the tech that said I need a $4500,00 exhaust. What a disgrace. Took it to a local shop in michigan and they found and fixed a broken ground wire for the computer. Truck is fixed and it was only $212,00. Not 4500.00 plus labor. Still no response from the owner of Don Franklin or Woodstock. More

Cleared check engine codes off of a used car that was purchased. When I bought it there were zero check engine codes. The next day there are multiple check engine trouble codes. They had zero interest in purchased. When I bought it there were zero check engine codes. The next day there are multiple check engine trouble codes. They had zero interest in fixing it either. More

They don’t care about you Once they have your money they couldn’t care less about you. They act like a family when they’re trying to reel you in. Shame people are like this Once they have your money they couldn’t care less about you. They act like a family when they’re trying to reel you in. Shame people are like this More

Get One While You Can The only reason this review is 4 stars out of 5 is because I'm actually still in the midst of the buying process. THREE TIMES now, I've found a car I The only reason this review is 4 stars out of 5 is because I'm actually still in the midst of the buying process. THREE TIMES now, I've found a car I've really wanted to explore purchasing further, only to hear it was sold at another dealership before I could get to the lot - in one case I found this out AFTER getting there. More

Repair of dodge 3500 van Bad repair work at this service center.Had this van over two months for engine computer repair and third time on repair of front and rear blowers for Bad repair work at this service center.Had this van over two months for engine computer repair and third time on repair of front and rear blowers for ac/heat still not repaired properly also now has more electrical problems than before work was done.took back to shop may 5th still sitting in same spot as of may 7th no attempt has been made to correct issues as of this time.This is a rv van now electrical in rv part is in a complete mess.Was told that they only worked on the systems to fix fan blowers but l had to replace fuses and generator or electric hookup will not run rv part correctly since it was worked on. All of this functioned properly before.I. would avoid this service center unless it is a simple repair More