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Don Davis Nissan - Service Center

Arlington, TX

4.4
6,336 Reviews
Call Service Center (888) 743-1342

6,336 Reviews of Don Davis Nissan - Service Center

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December 21, 2024

This leadership is awesome and amazing love the patience and the respect that they have for their customers satisfaction! More

by davidhamilton593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gianna Guerrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Damarcus Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Nguyen
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Dec 25, 2024 -

Don Davis Nissan responded

Hello Davis, we are so grateful for your positive feedback! It’s wonderful to hear that our team provided the level of service you deserve. We're committed to providing excellent care, and we're thrilled to know we succeeded. We can't wait to welcome you back!

December 20, 2024

Cassandra and Jerry were wonderful. Responsible, calm, great problem solvers and awesome and quick with updates. More

by Prkimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casandra Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

December 18, 2024

They have started charging the customers %3 for using the credit card, Is this a new way that you have found to make more money? More

by BEN.SAFA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Logan Mims
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Reynolds
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Don Davis Nissan responded

Hello Ben, thank you for your feedback, and we’re truly sorry to hear that your experience didn’t meet your expectations. We take all concerns seriously and would love the opportunity to address them. Please reach out to our service manager, Jerry Jackson at 817-588-5364, and we’ll do our best to resolve the issue to your satisfaction.

December 18, 2024

I received superb customer service, and my issues and concerns are resolved in a timely manner. I will be back. More

by amberpaige_newera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damarcus Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Don Davis Nissan responded

Hello Amber Paige, thank you for your kind words! We're thrilled to hear that you had a great experience with our service team. We strive to provide top-notch service to all of our customers, and your feedback truly means a lot to us. We look forward to seeing you again soon!

December 18, 2024

Everything went very well, in a friendly and reliable manner. I am very satisfied with the service on my vehicle. More

by carloscalderon0125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Mims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Don Davis Nissan responded

Hi Carlos, thank you for the amazing review! We’re delighted that you had such a positive experience with our service department. It’s our pleasure to take care of your vehicle, and we’re excited to see you again for your next visit!

December 18, 2024

I received superb customer service, and my issues and concerns are resolved in a timely manner. I will be back. More

by amberpaige_newera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damarcus Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Don Davis Nissan responded

Hello Amber Paige, thank you for your kind words! We're thrilled to hear that you had a great experience with our service team. We strive to provide top-notch service to all of our customers, and your feedback truly means a lot to us. We look forward to seeing you again soon!

December 17, 2024

Seth is the perfect service advisor. Seth presents very detailed information regarding repairs. Seth is very knowledgeable and professional. I really appreciate Seth’s honesty as a servi More

by kamauoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Don Davis Nissan responded

Hello Kamauoni, your kind words made our day! We’re so pleased to hear that your service experience with Seth was top-notch. It’s always our goal to make every visit as easy and efficient as possible, and we appreciate you and your feedback. Thanks for being part of the Don Davis Nissan family!

December 17, 2024

Seth was very help and got my car in fast and was done fast !! Great customer service More

by kendalljesse143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Don Davis Nissan responded

Hello Kendall Jesse, thank you for the fantastic review! We’re so glad that you had an excellent experience with our service department. Our team works hard to ensure everything runs smoothly, and your feedback lets us know we're on the right track. We look forward to seeing you next time!

December 16, 2024

Took longer than expected to evaluate the issue the vehicle was brought in for, but repairs were completed satisfactorily. More

by Spw407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin , Mauricio Marchant
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Dec 21, 2024 -

Don Davis Nissan responded

Hello Spw407, we are truly sorry to hear that your service experience was not up to our usual standards. We take customer satisfaction seriously and would appreciate the opportunity to earn your business again in the future and hope to provide you with the level of satisfaction you deserve.

December 16, 2024

Demarcus was very nice and knew exactly what he was talking about he was nice More

by Ejacg07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damarcus Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

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