Don Davis Nissan - Service Center

Thorough Stacy takes her time to explain the top issues that should be addressed on my vehicle so that everything is not so overwhelming. She is always honest Stacy takes her time to explain the top issues that should be addressed on my vehicle so that everything is not so overwhelming. She is always honest, helpful, caring and knowledgeable. Thank you Stacy! More

DDN Repair shop Locked up my engine/bent valves left head Took 07 Xterra for a coolant leak, was told water pump bad, replaced water pump, thermos housing and still had leak issues, shop tore down further to Took 07 Xterra for a coolant leak, was told water pump bad, replaced water pump, thermos housing and still had leak issues, shop tore down further to investigate found inner timing cover and seals were bad, recommended new components, I agreed, after complete shop had problem setting the timing and eventually locked up timing sprocket and damaged/bent engine valves left side head, shop sent for head repair, repair serviced by 3rd party, when head was ready DDN shop installed and cleared for return to me, picked vehicle up and had coolant leak "again" back to the shop after they had it for 6weeks. . . .I have more issues than I can type in allowable space. . . . .NO ONE is taking my issues serious, I NEVER had any other issues than what I had when took to DDN the first time in March. DDN does not listen to customer, they only do what is deemed associated with what they have time to address. . . . ."EXTREMELY FRUSTRATED" and very, very disappointed in the way my service has been handled. . . . . My service Advisor Luis Hernandez has been very helpful in the process but can only do so much, he can baby sit the vehicle once it is given to the Service/Repair shop. . . . . The Service/repair shop has not been my idea of adequate repair and or service More

TOTAL AWESOMENESS I have never been treated the way all the people @ Don Davis Service Dept. did. It really made me feel like Royalty. I even had a long time customer o I have never been treated the way all the people @ Don Davis Service Dept. did. It really made me feel like Royalty. I even had a long time customer of Don Davis share with me the fact that this DD is the best of all the Service Deptartments in all the Metroplex. Special thanks to Service my Tech. Shenielle Hernandez; you are a big asset to Don Davis. I'm so proud of myself too for allowing myself to change from a lifetime Chevrolet owner, to now a Nissan owner. I love my Rogue Sport. More

Very satisfied customer I am very happy with the customer service that all the personnel gave me . Service advisor Gaby Romero Was very professional . They provided me with I am very happy with the customer service that all the personnel gave me . Service advisor Gaby Romero Was very professional . They provided me with a shuttle to get home, then I forgot the keys and the shuttle driver went back to pick up my keys.. so happy with his service to very professional.. I wish all the places would have nice people like your employees.. pss hope you understand my broken English. More

Great service , very professional. Appointments always easy to get on my schedule. Takes good care of the Nissan Rouge. Answers all my questions and listens to me , very professional. Appointments always easy to get on my schedule. Takes good care of the Nissan Rouge. Answers all my questions and listens to me. More

Routine Oil Change Routine oil change and replace air filter. Quick, waited about 1 hour. Was there on a rainy day, so that kept a lot of people from coming in, probabl Routine oil change and replace air filter. Quick, waited about 1 hour. Was there on a rainy day, so that kept a lot of people from coming in, probably why the wait was not as long. More

Great Experience! I will always go to Don Davis Nissan for all of my car's needs, and when I'm ready to purchase another car I will go also there. They have got to I will always go to Don Davis Nissan for all of my car's needs, and when I'm ready to purchase another car I will go also there. They have got to be the most attentive, friendly, outgoing group of people that I have ever met. If it's obvious that the customer comes first, and that's a good feeling considering all of the stupid things that are happening concerning a customer service these days. Kudos to Don Davis Nissan! More

Excellent I enjoyed the kind service Don Davis Nissan offered when I got my oil changed. Charles Moore was very professional in how explained my service appoin I enjoyed the kind service Don Davis Nissan offered when I got my oil changed. Charles Moore was very professional in how explained my service appointment. After my oil service was completed, Charles explained to me what other recommended services I needed .I thought the service was outstanding. More

Don Davis visit Have been there for oil change/inspections, the service was perfect and rapid. From the reception to maintenance, without forgetting the recommendatio Have been there for oil change/inspections, the service was perfect and rapid. From the reception to maintenance, without forgetting the recommendations. Cleaning waiting area, with more beverage. The customers care is really excellent. More

Awesome Carlos was very detailed in explaining what to expect and how long the wait...very comfortable waiting area... very nice experience...a very professio Carlos was very detailed in explaining what to expect and how long the wait...very comfortable waiting area... very nice experience...a very professional approach to business More