Don Davis Nissan - Service Center

The time before the last that I went to have my oil changed at Don Davis Nissan, one tire had a small nail in it. The dealership refused to fix it, citing "liability" issues. This was nonsense. Then, a changed at Don Davis Nissan, one tire had a small nail in it. The dealership refused to fix it, citing "liability" issues. This was nonsense. Then, a young lady came out and showed me on an iPad where I could buy one new tire for the insane amount of like $600 and put in on the vehicle with three other tires that had 60,000 miles of wear on them. Utter insanity. Not sure where she learned that, but that's not how you do it. I ended up going to Latinos tire shop in Arlington, where they fixed the tire with no problem in 10 minutes. Never had another issue with it. This time that I came in for a oil change and tire rotation, Adrian came out with a printout telling me that I should needlessly spend $2200 on new tires, a new serpentine belt, change out the brake fluid, drain and fill the cooling system, and do a fuel injection service. All for a new truck with 65,000 mi. on it. Almost feels like a bait and switch screw job. The worst part is, Don Davis has sent me no less than 8-10 emails bordering on harassment to do this so called "review". Last Saturday, Adrian texted me at 9:00 on Saturday morning, woke me up after I was up late from being sick, demanding I do this review, telling me to make sure I answer "YES TO EVERYTHING AND GIVE HIM PERFECT 10'S ON EVERYTHING, TO INCLUDE TWO SPECIFIC QUESTIONS ABOUT WAS THE VEHICLE DELIVERED ON TIME AND WAS I CALLED ABOUT IT" or something to that effect. The utter audacity of a service rep texting me weeks after the oil change demanding I do this review and then telling me exactly how to answer it is not a review, it is a dishonest pre-determined outcome to benefit him financially, as I am sure he gets a bonus for each review. This is also to insure he makes himself look good, no matter if the service was substandard or not. This is an extremely shady business practice, and even as bad as Burleson Nissan is, I most likely will be going back to them as that is where I got the truck from and is much closer to me. You guys have been harassing me for a review for weeks, so here it is...........BUYER BEWARE!!!! More

We're please with DD service as usual. Thanks for your help in a timely oil change. Thanks for your help in a timely oil change. More

I got my oil changed here. Setting up the appointment was quick and easy. Took about an hour, but I was able to drop my car off and wait in the lounge. Prompt communication fro Setting up the appointment was quick and easy. Took about an hour, but I was able to drop my car off and wait in the lounge. Prompt communication from Don Davis about the wait time. Highly recommended. More

Adrian was very helpful and kept me in the loop with multiple calls regarding my windshield replacement. multiple calls regarding my windshield replacement. More

Very helpful and both of my issues were fixed. Warranty covered electrical issue on my CarPlay which was awesome. Thank you Adrian and your team Warranty covered electrical issue on my CarPlay which was awesome. Thank you Adrian and your team More

Normally service is very good but this time the wait was longer than normal and looking at the time stamp on the work record and invoice I waited 25-30 minutes after the car was finished before it was deliv longer than normal and looking at the time stamp on the work record and invoice I waited 25-30 minutes after the car was finished before it was delivered to me. More

I was early and they took me in right away very polite and very nice people. and very nice people. More

Adrian was great helped me and answered all my questions. Left feeling content with my vehicles maintenance Left feeling content with my vehicles maintenance More

Joe Johnson was helpful, the environment was welcoming, and they kept me posted on my car. and they kept me posted on my car. More

They were very kind, helpful, and fixed the services that were needed during my visit. were needed during my visit. More