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Don Davis Nissan - Service Center

Arlington, TX

4.4
6,335 Reviews

6,335 Reviews of Don Davis Nissan - Service Center

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February 06, 2025

Had an impromptu need to reattach the underbody splash guard which had fallen off (thanks to potential previous oil change elsewhere!!;)) Don Davis service helped fixing that with a minimal labor charge More

by Ykingston
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Logan Mims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Don Davis Nissan responded

Hi Ykingston, thank you for taking the time to leave a review for us at Don Davis Nissan. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2025

Seth was very professional and kept me updated throughout the process. I look forward to seeing him for service with my other vehicle More

by elady7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miridiam Ramirez
Feb 10, 2025 -

Don Davis Nissan responded

Hi Elady7, we are very happy to have provided you with such a positive experience with Seth! We are happy to pass along your comments to the team here at Don Davis Nissan! We look forward to your next visit! Take care!

February 02, 2025

Every time I take my car for an oil change, I have an about an hour to do absolutely nothing (except play games on my phone)! This is a great thing! I appreciate the waiting rooms comfortable chairs an More

by Kking052210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Nguyen
Feb 07, 2025 -

Don Davis Nissan responded

Kking052210, we're glad you had such a wonderful experience with us! Your satisfaction is our top priority. We can't wait to see you again, have a great day.

January 31, 2025

It’s easy to make an appt that accommodates my schedule. I love that they offer shuttle services. Communication is also prompt More

by m.garcia21095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio Marchant
Feb 07, 2025 -

Don Davis Nissan responded

M.garcia21095, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2025

GOOD SERVICE, ATTENTIVE AND COURTEOUS, I WILL RECOMMEND THIS PLACE TO FRIENDS AND FAMILY. THANKS More

by jpsmema26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miridiam Ramirez
Feb 07, 2025 -

Don Davis Nissan responded

Jpsmema26, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

January 29, 2025

Disable Single Mom ripped off by the Arlington and the Irving Locations. Highspeed No Go More

by US Combat Veteran
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Toni Wiley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Don Davis Nissan responded

Hello US Combat Veteran, First and foremost, we sincerely apologize for your experience and any frustration it has caused you. We understand how important it is to feel confident and respected when visiting our dealership, and we are truly sorry that we did not meet those expectations during your visit. We take feedback like yours seriously, as it helps us improve and provide better service to all of our customers. Please know that it was never our intention to make you feel taken advantage of, and we would love the opportunity to make things right. If you're open to it, we would appreciate the chance to speak directly with you to understand the situation better and discuss how we can resolve this in a way that restores your trust in us. Once again, we deeply apologize for any inconvenience this has caused. Thank you for bringing it to our attention, and we look forward to working with you to find a satisfactory resolution. Monica Agueros Customer Relations Manager 817-588-5500 x6636

Feb 01, 2025 -

Don Davis Nissan responded

Hello US Combat Veteran, First and foremost, we sincerely apologize for your experience and any frustration it has caused you. We understand how important it is to feel confident and respected when visiting our dealership, and we are truly sorry that we did not meet those expectations during your visit. We take feedback like yours seriously, as it helps us improve and provide better service to all of our customers. Please know that it was never our intention to make you feel taken advantage of, and we would love the opportunity to make things right. If you're open to it, we would appreciate the chance to speak directly with you to understand the situation better and discuss how we can resolve this in a way that restores your trust in us. Once again, we deeply apologize for any inconvenience this has caused. Thank you for bringing it to our attention, and we look forward to working with you to find a satisfactory resolution. Monica Agueros Customer Relations Manager 817-588-5500 x6636

January 28, 2025

Always great service and professionalism. Never guilt you into services that you can't afford. More

by Calindajohnsonbrady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Don Davis Nissan responded

Calindajohnsonbrady, thank you for your kind review; we are happy to pass along your comments to the team here at Don Davis Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

January 28, 2025

The service department does as well as any vehicle dealership. They do excel however, in providing updated information pertaining to requested repairs resulting in customer satisfaction. I've experi More

by frankd915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damarcus Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Nguyen
Feb 07, 2025 -

Don Davis Nissan responded

Hi Frankd915, we appreciate your honest feedback, as we are always looking for ways to improve. We're happy you found our staff to be so supportive during your experience here at Don Davis Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2025

In and out within an hour. Car is running fine on oil change and tire rotation. More

by scabaniss1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
Feb 07, 2025 -

Don Davis Nissan responded

Hello Scabaniss1965, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 27, 2025

The service was well documented, fast, and professionally completed. The only issue that arose, was the final cost of the service. On two occasions before I attended my appointment, I was told one price then More

by lk_home2231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casandra Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Don Davis Nissan responded

Hello Lk_home2231, thank you; we appreciate your feedback! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!