Don Carlton Honda - Service Center

Unprofessional service, poor staff and expensive parts Firstly, I do not recommend this Honda dealer!!! And stay as far as possible from this dealer. They worked in my car and left oil patches in differ Firstly, I do not recommend this Honda dealer!!! And stay as far as possible from this dealer. They worked in my car and left oil patches in different places inside my car after replacing my starter. My dash board, steering seat looked dirty after they worked to replace my starter. And I had to replace it within a month of their 75, 000 maintenance check when they drained a lot of my money!!!! They are also a PARTS-BULLY!!! That means they sell parts at a very high cost...say for example $395 for a Honda Civic starter (October 2015)....a simple google search will reveal cost of a new starter, and they charged me 1.5 - 2 times the cost of a new part (market rate). I am extremely dissatisfied with this dealer, and I can bet most of these good reviews are done by their unprofessional staffs....whom you have to call and remind that you are waiting for a longgggggg time beyond their self imposed time limit to just what is wrong with your car. More

Service of my car My service person was very professional and kept me informd as to what needed to be done, i really liked her Debbie i felt went out of her way to expl My service person was very professional and kept me informd as to what needed to be done, i really liked her Debbie i felt went out of her way to explaind things to me. My car runs grate. Thank all of you at Don Carlton More

Best service around! I purchased my Honda Fit in 2012 from Don Carlton Honda and have had all of my service work done there since. I have not had a single bad experience i I purchased my Honda Fit in 2012 from Don Carlton Honda and have had all of my service work done there since. I have not had a single bad experience in the 3 years I've been using them. Everyone is friendly and helpful and the prices are always affordable. My regular service adviser, Paul, does a wonderful job at making sure I understand what is being done to my car and always does his best to save me time and money. I will continue to use this dealership for my service needs and if I ever purchase another car, I'm sure I will buy it here. :) More

EXCELLENT!!!!!!!!!!! EXCELLENT SERVICE DEPARMENT! I WAS FROM OUT OF TOWN AND NEEDED A OIL CHANGE. WHEN I ARRVIED I WAS GREETED BY A GIRL NAME DEBBLE. SHE IS AWESOME THANKS EXCELLENT SERVICE DEPARMENT! I WAS FROM OUT OF TOWN AND NEEDED A OIL CHANGE. WHEN I ARRVIED I WAS GREETED BY A GIRL NAME DEBBLE. SHE IS AWESOME THANKS AGAIN. More

Don't waste your money on a diagnosis with this service Took car for engine diagnosis, they charged $120 but did not notice bad engine exhaust valve! Paid another Honda dealer to do same diagnosis after car Took car for engine diagnosis, they charged $120 but did not notice bad engine exhaust valve! Paid another Honda dealer to do same diagnosis after car left my daughter stranded on turnpike. Second diagnosis found the issue and confirmed it should have been found with the initial diagnosis. Don Carlton refuses to refund the money I wasted on their incompetent diagnosis of engine problem. More