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Don Carlton Honda - Service Center

Tulsa, OK

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135 Reviews

135 Reviews of Don Carlton Honda - Service Center

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December 04, 2023

Had my Acura TLX service today, Anthony was my service tech, he was prompt, friendly, and helpful. Thanks Don Carlton Honda More

by Wallydog1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony express service
November 02, 2023

My mechanic told me I got cheated. He topped off the brake fluid so the warning light on the dashboard went off but at Don Carlton Honda, I had to pay $139 for a diagnostic check on wh More

by davidrpeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service desk
Nov 02, 2023 -

davidrpeter responded

My mechanic told me I got cheated. He topped off the brake fluid so the warning light on the dashboard went off but at Don Carlton Honda, I had to pay $139 for a diagnostic check on why there was a warning light on the dashboard when all they had to do is top off the brake fluid and then after a diagnostic check they said i had to replace a part which would have caused hundreds of dollars more. Always get a second opinion before going to Don Carlton Honda.

October 26, 2022

Just had my 2019 Honda HR-V routine oil and filter change at the Express Service. Everyone was polite and friendly. I waited a total of 48 minutes and they washed my car to boot. Cost was 50 bucks. More

by joesteinerii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Duensing
July 27, 2022

Will NEVER purchase and service my Hondas with this dealer. Very POOR customer service. Period… More

by Shorty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
December 28, 2021

Took my car for a repair. It took 3 hrs to diagnose, then when they fixed it they caused another problem, blamed it on us and tried to make us pay to have it fixed. We sat in the dealership for 6 hours spen More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lea
January 29, 2021

I was quoted a otd price last week with warranty and delivey to my house called to make a purchase different otd, different warranty, and now they dont deliver to me. Company seems shady More

by darncrabpeople
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No names
August 10, 2019

Express service for routine maintenance Joseph guest was very courteous and fully explained the maintenance to be completed. It was raining when I left and he graciously pulled the vehicle i More

by PVM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph guest
August 04, 2019

Helped within stolen Pilot I am always proud to recommend Don Carlton because over the last 15 years your staff has taken care of al of our Honda’s and has always had exceptiona More

by jhoward53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conor, Matt and Lance
August 03, 2019

new tire time I was made aware of pricing and time for the service ahead of time. The work was done on time and I was notified of what will be coming up on the next More

by Dogmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Donahue
July 31, 2019

Prompt service at a good price. I appreciate being able to drive into the service garage and receive prompt and friendly service with no appointment. I am usually surprised that it c More

by 2018CRV4 me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A female.
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