Don Carlton Honda

Great customer service We had issues with our original tires on our 2018 CRV after 30,000 miles. We purchased the car from Don Carlton Honda a little over a year ago. The We had issues with our original tires on our 2018 CRV after 30,000 miles. We purchased the car from Don Carlton Honda a little over a year ago. The dealer did not really have to do anything because it was a tire problem and not a vehicle problem. However, they helped us out and more than split the bill with us on a new set of much better tires. That is how you make customers for life. More

New Pilot checkup I’ve already filled this out but I wanted to mention that my service rep that greeted me with friendliness and help was Terrance . He was so helpful a I’ve already filled this out but I wanted to mention that my service rep that greeted me with friendliness and help was Terrance . He was so helpful and took care of me. I couldn’t remember his name until now. So I wanted to add to my review so everyone would know at Don Carton that they have someone special working for them. More

Excellent service To begin with, remember it is a Honda, so it is easy for an employee to be confident. And they are. Very efficient and fast. Know their Hondas, and st To begin with, remember it is a Honda, so it is easy for an employee to be confident. And they are. Very efficient and fast. Know their Hondas, and stand by their promises. I have always had good experiences buying and coming for service at Don Carlton. More

Excellent service in getting recall work done Excellent service in getting notified of recall, and getting work done and auto back to me.,They always handle my concerns in a timely manner. Excellent service in getting notified of recall, and getting work done and auto back to me.,They always handle my concerns in a timely manner. More

Long time customer I have been doing business with Don Carlton Honda since I bought my first Honda vehicle in 1995. I have had very good service both from sales and ser I have been doing business with Don Carlton Honda since I bought my first Honda vehicle in 1995. I have had very good service both from sales and service. Service is not cheap but always have had a good job done and was treated nicely. Service waiting area is great and if you utilize their shuttle service, the driver is super nice. Completing a sales transaction is always smooth and efficient. I feel like I received a fair deal. More

New Honda CRV The dealer had exactly what I was looking for and had excellent service during the whole entire process. Would highly recommend to anyone looking for The dealer had exactly what I was looking for and had excellent service during the whole entire process. Would highly recommend to anyone looking for a brand new Honda. More

A+ Service We received excellent service from the moment we walked onto the car lot. We were replacing our car due to an accident and the salesman as well as th We received excellent service from the moment we walked onto the car lot. We were replacing our car due to an accident and the salesman as well as the finance department worked with us to the best of their ability to make sure you got something we were satisfied with and we didn't have to downgrade due to the situation. Don Carlton made the dreaded car purchase a pleasant one. Will definitely be back to purchase my next Honda at this dealership. More

Switched Dealerships I went to the OTHER Honda dealership for an oil change. I made an appointment and that person wasn't there, no one greeted me, they ignored me, I we I went to the OTHER Honda dealership for an oil change. I made an appointment and that person wasn't there, no one greeted me, they ignored me, I went in and got some help. An hour later they hadn't even started. This experience was similar to the last time I had the oil changed there. So I got my car and went to Don Carlton. I was greeted, my information was taken and I was out of there in less than an hour. GREAT SERVICE! More

Initial Service on New Car Timely, quick and efficient. The service department gentleman approached me as i pulled in, asked what i needed and told me how long it would take. Timely, quick and efficient. The service department gentleman approached me as i pulled in, asked what i needed and told me how long it would take. Completion was before the estimation of time and he went over what was done and when I came again how their diagnostics worked and how to read. The dealership allows me to pick a time and if i am staying, needing a ride or will be taken by someone else. Nice area to wait in with hot coffee, water, tea and donuts. More

Good service, just had to convince the service guy I had a problem with the climate control system lights. He researched and agreed. Car will be going in for servic just had to convince the service guy I had a problem with the climate control system lights. He researched and agreed. Car will be going in for service next week. Thanks! Service guys are all courteous!! More