Don Carlton Honda

Displays Honor I had a not so pleasant experience at the Honda dealership that I purchased my Honda from. Therefore, I decided to move my business to Don Carlton an I had a not so pleasant experience at the Honda dealership that I purchased my Honda from. Therefore, I decided to move my business to Don Carlton and give them a try. Glad I did. I haven't had a bad experience yet. Everyone is always very courteous and the service is timely. Thanks Don Carlton!! More

A+ on My Salesman But C on the Timeliness of Paying for it. My salesman was great. If I could have just handed him my check and left the whole experience would have been great. Unfortunately I had to wait for My salesman was great. If I could have just handed him my check and left the whole experience would have been great. Unfortunately I had to wait for the Credit Manager to become available in order to pay Cash for the car. The Credit Manager was nice but a Cash customer shouldn't have to wait in line to pay for the car. I arrived at 5:30pm; drove the car for approximately 45 min; started the buying process around 6:30pm and didn't get to leave until 8:30pm. In addition we had to walk across the parking lot to a different building to pay for the car. I wondered what would have happened if it had been raining. This is the third car I've bought from Don Carlton; I didn't have this issue in the previous two transactions. The checkout process needs to be improved. More

Good service over-all. Costly, however. Had to take car back twice for service because they did not cover everything. Car works fine now. It is a 1998 condo accord.. Costly, however. Had to take car back twice for service because they did not cover everything. Car works fine now. It is a 1998 condo accord.. More

Very Satisfied Have always hated the car buying experience over the years, but in the last year knew I needed to trade-in my 2006 Honda CRV (had it for about 10 year Have always hated the car buying experience over the years, but in the last year knew I needed to trade-in my 2006 Honda CRV (had it for about 10 years and it was a great vehicle) for something a little newer. At almost 200,000 miles I had my first major issue with the 2006 Honda---the air conditioner went out so I knew it was time to face facts--time to trade up. The first salesman (Juan) that approached me was respectful, kind, light-hearted, listened to my needs, and immediately put me at ease. Told him what I wanted: another Honda CRV, fairly low miles, in good condition, and within my monthly budget. In not more than 2 hours (usually spend 6-8 hours buying a car), I had a beautiful 2015 Honda CRV in mint condition. Everyone was nice, respectful, and did not pressure me at all. Never had "fun" buying a car before---this time, I can say it was fun, and I am very happy with the experience and the vehicle. Would recommend Don Carlton Honda to anyone and will definitely go back there again!! More

Great purchase experience I went in to look at Honda Accords. I test drove their new Accord. I received all the information on the car that I needed. I purchased the car the ne I went in to look at Honda Accords. I test drove their new Accord. I received all the information on the car that I needed. I purchased the car the next day. It was a very simple process and no pressure. More

Lease car trade in I had a great experience when trading in my leased Civic - would highly recommend that my family and friends go to Don Carlton Honda for their next ca I had a great experience when trading in my leased Civic - would highly recommend that my family and friends go to Don Carlton Honda for their next car More

Great experience! Traded in 2017 Honda Ridgeline for a 2019 Honda Pilot Touring. No fuss trading. Just be prepared for a few hours worth of paperwork, as with all dea Traded in 2017 Honda Ridgeline for a 2019 Honda Pilot Touring. No fuss trading. Just be prepared for a few hours worth of paperwork, as with all dealerships. More

Express Service I like the early morning express service because you don't have to sit around half a day waiting. They get it done and get you back on the road. I like the early morning express service because you don't have to sit around half a day waiting. They get it done and get you back on the road. More

Warranty My air bag warranty went great. Easy in and easy out. All as promised and no charge. Staff was prompt and helpful. Did great work. My air bag warranty went great. Easy in and easy out. All as promised and no charge. Staff was prompt and helpful. Did great work. More

Love these guys! Kristi took great care of me and my car, listened to my problem and then had it fixed quickly and completely! Great experience they ,made sure all my Kristi took great care of me and my car, listened to my problem and then had it fixed quickly and completely! Great experience they ,made sure all my concerns were attended to and fixed correctly. Friendly and competent, what more could you ask for? More