Don Brown Chevrolet, Inc. - Service Center
St Louis, MO
232 Reviews of Don Brown Chevrolet, Inc. - Service Center
Reception area for the vehicles very nice and clean, the man that prepared the car for the service area was very nice in asking did we need anything in the car before he took it away, which I thought was a man that prepared the car for the service area was very nice in asking did we need anything in the car before he took it away, which I thought was a great service, although we had attended to that. More
I brought my car in, process was professionally done as expected, representative contacted me when my vehicle was completed and the shuttle picked me up. I am completely satisfied with the service receive expected, representative contacted me when my vehicle was completed and the shuttle picked me up. I am completely satisfied with the service receive and the interactions with staff. More
Don Brown Chevrolet is always very customer oriented and I can trust them to take care of my new (2021, very low mileage car ), to keep it well cared for, and running right. I can trust them to take care of my new (2021, very low mileage car ), to keep it well cared for, and running right. More
Everything was great! As usual, I was treated with respect and my car was serviced just the way promised! As usual, I was treated with respect and my car was serviced just the way promised! More
I like working with Andy my service advisor. But I was not happy renting 2 cars because of waiting on a part for my car. Still waiting for reimbursement for my car. But I was not happy renting 2 cars because of waiting on a part for my car. Still waiting for reimbursement for my car. More
Dennis was thorough and professional. He kept me informed of my vehicle's progress. The primary negative was that since my vehicle had to stay overnight, there were no courtesy vehicles f He kept me informed of my vehicle's progress. The primary negative was that since my vehicle had to stay overnight, there were no courtesy vehicles for me to use. This was hugely problematic since I was notified late in the day and could not secure a rental car in time. I wound up paying for an Uber the next day to take my kids to school and me to work! I would like to know why I could not be loaned one of the available cars on the lot... I recall being able to take home a car for a full day test drive. More
Fantastic I can count on dealer Don Brown service depth Jere is one of the best Thank you For Taking Care of Our Cars. Jere is one of the best Thank you For Taking Care of Our Cars. More
Tool new car in for Zilon treatment, had to have it done 2x because they didn't even wash the car prior to application. Got the car back scratched and dealership won't take ownership for scratching a brand 2x because they didn't even wash the car prior to application. Got the car back scratched and dealership won't take ownership for scratching a brand new suv. Terrible service, won't go back or recomend to anyone More
You guys have a great team down there. Keep up the good work. that’s why I keep coming back. Keep up the good work. that’s why I keep coming back. More
Very helpful in their process of business. Communication is great. Above standard customer service. Always friendly. Communication is great. Above standard customer service. Always friendly. More