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Don Brown Chevrolet, Inc. - Service Center

St Louis, MO

4.2
237 Reviews
Call Service Center (314) 474-0270

237 Reviews of Don Brown Chevrolet, Inc. - Service Center

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October 02, 2023

Don Brown is my dealership and provides good service for my car. But I still have problems with my car More

by deandredavis1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2023 -

Don Brown Chevrolet, Inc. responded

We appreciate the review and your business. Our team is here for any future needs!

October 02, 2023

Not customer friendly and takes a long time to get info on your car and takes a long time for parts More

by goodman6719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin McGarvey
1.0
This rating includes all reviews, with more weight given to recent reviews.
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October 02, 2023

Great service and communication! Andy was great to work with and communicated with me as my car was getting fixed. Warranty was easy to use. More

by ZOE.WOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Oct 03, 2023 -

Don Brown Chevrolet, Inc. responded

We appreciate you sharing this with us! Our team truly enjoyed working with you, and we are here for any future needs!

September 28, 2023

Very professional and timely. I was in and out in an unusually quick timeframe. My vehicle was very clean when returned to me. More

by demetrius.griffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AndyRay
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Sep 29, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for the wonderful review! Our team is here for any future needs, and we will see you next time!

September 27, 2023

I always get good service when I take my car in for service. Thanks Jo Snn More

by jopritc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much! We will see you next time!

September 26, 2023

They were professional and polite, i will definitely be back to use their services again. More

by collumeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Ray
Report | Print
Sep 27, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much! We can't wait to have you back.

September 26, 2023

The wait time. I dropped my car off at 9am and got it back at 330pm and the problem wasn’t resolved More

by deandredavis1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you for providing feedback on your experience. We are sorry for any inconvenience and hope to have the opportunity to earn your business again in the future!

September 26, 2023

Everyone was very helpful, friendly, and quick to get all of my car issues resolved! More

by madison wildhaber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Heitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor
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Sep 27, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you for sharing this! Our team truly enjoyed working with you, and we will see you next time!

September 23, 2023

Always good service from don brown. I have never had a bad experience in at least 6 years I have been using them. More

by goracing56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Elder
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Sep 25, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for the great review and your business! Our team always enjoys working with you, and we are here for any future needs!

September 21, 2023

The service was good, getting in and out not so much. Was blocked from getting out by another customer. More

by bsawalt69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2023 -

Don Brown Chevrolet, Inc. responded

We appreciate you sharing this with us and apologize for any inconvenience. We hope to work with you again!

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